Customer Ratings & Reviews
- Model:
- 77-61387
- |
- SKU:
- 6349482
Customer reviews
Rating 4.5 out of 5 stars with 68 reviews
(68 customer reviews)to a friend
Customers are saying
Customers have good things to say about the FrĒ Protective Water-resistant Case's protection and water resistance, highlighting its ability to safeguard their Samsung Galaxy S10 phones and keep them dry. However, some users experienced issues with the fingerprint sensor and screen protector functionality. The price point was also mentioned as a potential drawback by some customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:ProtectionCons mentioned:Fingerprint sensor, Screen protector
Rated 3 out of 5 stars
Great protection at a cost
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case offers great protection for your phone but it also has some major drawbacks: -It prevents the fingerprint scanner from working. They mention this on the packaging outright so at least you're not surprised. Only having facial recognition is fine until it doesn't feel like working and then you start to miss the fingerprint scanner. -The screen protector has horrible sensitivity. This was the biggy that sent me back to old case. Trying to play games or even browse the internet was frustrating with the phone not recognizing touches. Good case for someone who needs the extra protection it provides but probably overkill for the average person.
This review is from LifeProof - FrĒ Protective Water-resistant Case for Samsung Galaxy S10 - Asphalt
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there!
We're sorry to hear that you aren't thrilled with your FRĒ case! We sometimes see issues with screen sensitivity when using an additional screen protector alongside a FRĒ case (this includes the one that came pre-installed on your phone from the manufacturer). If you're not using any additional display protection, please give us a ring at 1-888-533-0735, and we can get you taken care of.
Best,
LifeProof Customer Service Team
- Pros mentioned:ProtectionCons mentioned:Fingerprint sensor
Rated 4 out of 5 stars
Very good protection!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its very good 360 protection. Good sound, its my 5th Lifeproof case... and i love it.... only thing to be better is de ultrasonic fingerprint... its imposible to use.
This review is from LifeProof - FrĒ Protective Water-resistant Case for Samsung Galaxy S10 - Asphalt
I would recommend this to a friend - Pros mentioned:ProtectionCons mentioned:Fingerprint sensor
Rated 4 out of 5 stars
Great protection, touch screen less responsive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the protection this case gives, however sometimes it's harder to get a touch response. Also won't let me use fingerprint unlock.
No, I would not recommend this to a friend - Cons mentioned:Fingerprint sensor, Screen protector
Rated 5 out of 5 stars
Great case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad they came out with this case.The built in screen protector started peeling with the otter box case.The only problem i see with this case is you have to use the finger print adapter kit that comes with it.The case affects the ultrasonic finger print reader.So you have to use the adapter kit. It came with three adapters.It took two tries to get it right.But i got it to work.Please read instructions first before installing the adapter on your phone.Other then that I love the case.
This review is from LifeProof - FrĒ Protective Water-resistant Case for Samsung Galaxy S10 - Asphalt
I would recommend this to a friend - Pros mentioned:Water resistanceCons mentioned:Screen protector
Rated 5 out of 5 stars
Awesome case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife with her new phone. Usually get an Otterbox defender as she is rough with her phones. They stopped offering built in screen protector and she didn't want the stick on type. So we went with this. Added feature on it being water proof which I'm expecting will come in handy one day. Greatly satisfied with it and she likes it too.
This review is from LifeProof - FrĒ Protective Water-resistant Case for Samsung Galaxy S10 - Asphalt
I would recommend this to a friend - Pros mentioned:ProtectionCons mentioned:Fingerprint sensor, Price
Rated 3 out of 5 stars
Good protection.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Provides good protection but makes the phone's features unusable or more difficult. Fingerprint doesn't work and the pads they provide don't work no matter how close you try their instructions. Very expensive for this particular case
This review is from LifeProof - FrĒ Protective Water-resistant Case for Samsung Galaxy S10 - Asphalt
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey Scott,
We're so sorry you're not exactly in love with this FRĒ case. Unfortunately, we are unable to support the ultrasonic fingerprint scanner through the built-in screen protector. The good news is you can still use pass codes or face recognition to unlock your phone. If you have any further questions or concerns, please feel free to give us a call at 1-888-533-0735 and we'd love to chat!
Cheers,
LifeProof Customer Service Team
- Pros mentioned:ProtectionCons mentioned:Screen protector
Rated 4 out of 5 stars
great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had the case for a few weeks, but so far I love it. I have dropped it and not a scratch on the case. The ONLY issue I have is that sometimes its hard to text certain letters when I am texting fast, with the clear protector on the screen.
This review is from LifeProof - FrĒ Protective Water-resistant Case for Samsung Galaxy S10 - Asphalt
I would recommend this to a friend - Pros mentioned:ProtectionCons mentioned:Fingerprint sensor
Rated 3 out of 5 stars
Great protection... at a cost
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the design of the lifeproof frē case, however found some faults (or tradeoffs). The case muffles the speakers located at the bottom of the s10, creating an annoying vibration throughout the phone itself while listening to music or watching YouTube videos. On top of this, the fingerprint recognition does not work with the screen protector (even with the manufacturer screen protector removed). The case is great for anyone who may be concerned on compromising the safety of the device, however comes with some luggage that I would rather not carry. I would reccomend to anyone working a manual labor job, but not to individuals who would like to enjoy the s10 with all of its features.
This review is from LifeProof - FrĒ Protective Water-resistant Case for Samsung Galaxy S10 - Asphalt
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Christian,
Thank you for your candid feedback!
We're glad to hear this FRĒ case has your vote of confidence, protection-wise, but we apologize it hasn't been delivering the seamless interactions you've been hoping for. We know exactly how to clear up those audio roadblocks, so feel free to give us a call at 1-888-553-0735, and we'll dive in with some great troubleshooting tips.
As for the fingerprint recognition, we are unable to support the ultrasonic fingerprint scanner through the built-in screen protector. Although that function isn't compatible, you can still use facial recognition and pass codes with this case. We are still confident this case should keep your phone safe and sound. If you have any further questions or concerns, please give us a call and we'd be happy to boost your confidence.
Best
LifeProof Customer Service Team
- Pros mentioned:Protection
Rated 5 out of 5 stars
best waterproof phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my husband's phone . Since he's a plumber we know this case is is the best one for protection, waterproof, shock absorbing
This review is from LifeProof - FrĒ Protective Water-resistant Case for Samsung Galaxy S10 - Asphalt
I would recommend this to a friend - Cons mentioned:Price
Rated 5 out of 5 stars
Full-proof
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This lifeproof case is a must-have if you’re like me and don’t want to worry about what happens with your phone when you accidentally drop it. In Best Buy, I noticed that most of the cases have the back part and then you have to buy a screen protector but this case is 2-in-1. Yes, it’s a bit pricey, but it will be the same price once you buy 2 pieces and you don’t have to worry about cracking your screen.
This review is from LifeProof - FrĒ Protective Water-resistant Case for Samsung Galaxy S10 - Asphalt
I would recommend this to a friend - Pros mentioned:Protection, Water resistance
Rated 5 out of 5 stars
Case is great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case works well with Galaxy S10. Comfortable with knowing the case is water proof and protects the phone from breaking.
This review is from LifeProof - FrĒ Protective Water-resistant Case for Samsung Galaxy S10 - Asphalt
I would recommend this to a friend - Pros mentioned:Ease of use, Water resistance
Rated 5 out of 5 stars
Strong case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this case because I'm not nice to my phones. Water proof, strong as hell and easy to use with full phone coverage.
This review is from LifeProof - FrĒ Protective Water-resistant Case for Samsung Galaxy S10 - Asphalt
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Great case for Samsung phones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Provides excellent coverage for Samsung phones, safely covers the phone
This review is from LifeProof - FrĒ Protective Water-resistant Case for Samsung Galaxy S10 - Asphalt
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Fantastic case!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case for the phone, protects the phone and is light and easy to handle!
This review is from LifeProof - FrĒ Protective Water-resistant Case for Samsung Galaxy S10 - Asphalt
I would recommend this to a friend - Pros mentioned:Ease of use, Protection
Rated 5 out of 5 stars
Excellent case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case provides excellent protection for an expensive phone. It was easy to get on.
This review is from LifeProof - FrĒ Protective Water-resistant Case for Samsung Galaxy S10 - Asphalt
I would recommend this to a friend - Pros mentioned:Ease of use, Protection
Rated 5 out of 5 stars
Love this case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Life proof is amazing, easy to install and protects extremely well
This review is from LifeProof - FrĒ Protective Water-resistant Case for Samsung Galaxy S10 - Asphalt
I would recommend this to a friend - Pros mentioned:Fit, Protection
Rated 5 out of 5 stars
Prefect device case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case fits well, and keeps my device safe from drops and spills
This review is from LifeProof - FrĒ Protective Water-resistant Case for Samsung Galaxy S10 - Asphalt
I would recommend this to a friend - Cons mentioned:Fingerprint sensor
Rated 4 out of 5 stars
Good not great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works as intended but the fingerprint adapter is an absolute disaster of a product. Had to return it even though I've always used life proof cases. If you don't care about the fingerprint sensor, then by all means by it. But if you like the using the fingerprint sensor look elsewhere for a case.
This review is from LifeProof - FrĒ Protective Water-resistant Case for Samsung Galaxy S10 - Asphalt
I would recommend this to a friend - Cons mentioned:Fingerprint sensor
Rated 4 out of 5 stars
Solid case, but touch sensor is a problem
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.as a LifeProof case, this is pretty solid. The only issue is the touch sensor on the S10. Works for a little then will stop. which requires us to clean everything again. not a huge fan of that. otherwise, the screen cover is fine, no major issues and works to our needs.
This review is from LifeProof - FrĒ Protective Water-resistant Case for Samsung Galaxy S10 - Asphalt
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey AKFat Monkey,
We're so sorry this FRĒ case is running into some issues with the touch scanner! Because of the built-in screen protector, we are no longer able to support the ultrasonic fingerprint scanner. On the bright side, you can always use facial recognition and pass codes to unlock your phone.
If you have any further questions or concerns, please don't hesitate to reach out to us at 1-888-533-0735 and we'd be happy to chat!
Warmly,
LifeProof Customer Service Team
- Pros mentioned:Fit
Rated 5 out of 5 stars
The Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the life proof case fits my new s10 perfect had one on the s9 it held great very impact proof the only thing it did not withstand was me accidentally running it over with my tractor short of that I am saying it’s the best phone case on the market
This review is from LifeProof - FrĒ Protective Water-resistant Case for Samsung Galaxy S10 - Asphalt
I would recommend this to a friend
