Customer Ratings & Reviews
- Model:
- 77-82137
- SKU:
- 6439401
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers admire the FRĒ Series case's high level of protection and water resistance, frequently praising its quality and ease of use. However, some users experienced issues with Face ID functionality and a few reported concerns about the case's price and fit. The case's design is also a point of discussion, with some finding it sleek and others noting bulk.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is great should make a Lifeproof with build in anti privacy screen protector that would be awesome
I would recommend this to a friendLove lifeproof
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sturdy! Holds up well and allows for me to take my phone in the shower
I would recommend this to a friendGreat phone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this case for my husband who is in the construction field. He really likes the case and all of its features.
I would recommend this to a friendWinnie
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works wonders with my Iphone. Great protection for the phone in the event of a accident.
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is very durable and slim. I dropped my phone and nothing happened to the phone.
I would recommend this to a friendGreat case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to find a good case that is dependable for the new iPhone. Glad to find one and easily delivered to my home.
I would recommend this to a friendWhat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had for a short while but doing its job. Unlike my last case, this has no openings and keeps the dirt out.
I would recommend this to a friendAlways worth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are always worth the money. I’ve never been disappointed yet.
I would recommend this to a friendTough case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Durable case. Gives me a price of mind that my phone isn’t going to get destroyed. Great investment.
I would recommend this to a friendphone case
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HEY, ITS A PHONE CASE...does as it is expected to do.
I would recommend this to a friendGood choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice just what I needed. I will probably need to get another one soon.
I would recommend this to a friendiPhones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy team member was very knowledgeable and helped us replace our three iPhones
I would recommend this to a friend- Cons mentioned:Facial recognition
Spotty Facial Recognition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've used LifeProof cases for all my phones for the past 10 years. This is the first one that does not perform as well. Facial recognition only works 10 percent of the time. I've made sure my iPhone had all updates and the camera area is clean. Most unfortunate.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey, Charlie!
We're sad to hear about the issues you're running into with FaceID while using your FRĒ case! Thankfully, we have some tips that should help to fix this!
Step 1: Open your case and remove your device.
Step 2: Lay the front of the case down on a flat hard surface with the screen protector surface facing down (the Silence Switch will be on your right).
Step 3: Centered near the top of the inside of the screen protector, you’ll see two small clear stickers. Using your fingernail, remove the sticker on the right (leave the left sticker in place).
Step 4: You may need to use some isopropol or rubbing alcohol and a Q-tip to remove glue residue left by the sticker you removed.
If that doesn't help, please don't hesitate to reach out to our helpful Customer Service Team here: https://www.lifeproof.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Great Iphone Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very excellent iphone case and very durable
I would recommend this to a friendGood purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter who is clumsy with her phone, so far so good.
I would recommend this to a friendQuality sucks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the case has gone down hill. The seal for the waterproofing falls out off way too easy now
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Tiktok531,
We're sorry to hear the seal won't stay inside your LifeProof. This isn't the typical experience and we'd love the chance to fix this with a brand new replacement, just give us a ring at 1-888-533-0735.
Cheers,
LifeProof Customer Service Team
Worth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have yet to submerge it in water! But I like the case a lot!
I would recommend this to a friendGreat case!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case! It keeps my phone safe! Just as expected!
I would recommend this to a friendiPhone fre
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have used the few case on every phone for the last 6 years. Never broken a phone since
I would recommend this to a friendgreat case
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lifeproof cases are a must for my teenagers. So far that one has worked well.
I would recommend this to a friend