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Customer reviews

Rating 4.5 out of 5 stars with 1489 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the frē Case's excellent protection, water resistance, and ease of use. Many appreciate its lightweight design and good fit, while some find the sound quality slightly diminished and the price a bit high. A few users had mixed feelings about the included screen protector and headphone jack compatibility. Overall, the case receives positive feedback for its protective qualities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,489 reviews
  • Cons mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for an active person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for an active person who tends to break their phones. It did make me sound like I was in a tunnel or box sometimes but other then that it worked great. I didn't like that face that I had to use a special jack that came with the case to plug in my earphones but what can you do.. I ended up losing the phone and case less then 24 hours after I purchased it. I have not got a new case as it is too expensive..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 4 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case for the iPhone 5s. Easy to install the phone and great protection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Edges shredding in 1 1/2 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fallon apart in 11 months. Home button, volume button, power cord closure all faulty. Volume button doesn't fit correctly. Power cord door doesn't seal after a few months. Rubber edges are deteriorating and shredding. Wasn't waterproof any longer than 8 months. Forgot to replace it before the year was up. My husband works from home and isn't hard on his phone yet it fell apart. GREAT while it lasted. Got a deal from Best Buy or I wouldn't ever get another one.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi LittleMissMom,

      We are sorry that your husband’s FRE case didn’t quite go the distance. We fully comprehend why this would be disappointing. It seems like you have already purchased another case. We wish that you would have reached out to us first as this is exactly the sort of situation that our warranty is for! If your case ever gets damaged or compromised please give us a call at 1-855-419-7418, and we will be more than happy to set up a new warranty replacement case.

      Best,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    excellent protection for my teenage sons phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very durable case for the I phone 5. Of course my son had to test it once he got it home by filling the sink with water and placing his phone in the water before calling me in to see it laying in a sink full of water. needless to say after much yelling on my part and much laughter on his part he took it out of the water to show me the new case he had bought for his phone. Convinced me it is well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case, but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case works well. The fingerprint reader works well with the case on. Really like he feature of protecting the phone. The adapter for the headphones is annoying, but is useful if you are in a high wet risk situation. I purchased 2 of these. My daughter has hers on her phone all the time, but I'll use mine when going on vacation only. Adds some bulk to the otherwise slim phone, however the protection is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is good pretty sturdy. I hesitated to getting one cause the first one I bought wore out. But my kid was rough with it so cant expect a lifetime out of it.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Iphone fits like a glove, a bit pricey and stains

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This waterproof phone cover fits like a glove, not bulky like my last cover. Unfortunately I have not dropped it into the water to test the real value but I would rather not. I bought a bright neon green color and unfortunately it gets dirty very easy along the edges. The price I believe is to much at close to 100 dollars.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good case for active/outdoor people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lifeproof cases have continued to get better. I have no issues typing with the protective screen. Volume of the speaker through the earpiece is reduced a little, but it is what you get with a waterproof case. No one has complained that they can't hear me. It's not bulky like other protective cases. I am happy with the case, and do not have to worry about dropping it in the river when fishing.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first case went over the edge in protection when I placed my phone on the bed rail of my pickup at a gas station, drove off and 10 minutes later released I did not have it. After backtracking, I found my phone between the two west bound lanes, face down, and watched it get run over multiple times. After picking up the phone and expecting a shattered screen, there was nothing wrong with the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to drop my phone from time to time. Having this protective case safeguards my phone from falls. Also I have my phone with me at all times and it is subject to water and wear and tear. The case holds up well. Avoid putting the phone in your back pocket as repeatedly doing this will cause the case to get damaged.

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Fits tight looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the different colors. Looks great on phone. Can't wait to take underwater pics.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wavy screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is wavy. Mine does not fit tight on the screen. I Put a screen protector on also to try and get a tighter fit. This also did not work. The waves are at the bottom so when using the keypad it is difficult to use. I have had lifeproof cases before and they were of much better quality. My last one was the black model. This one is the blue version. I got what I paid for

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The button part is coming off.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The button part is coming off ready and I have only had it for a couple months. So now it's not water proof. But other then that it's pretty great.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Holds up to water great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with the sound on the phone. I can not hear well with the case on. With having kids I need the volume to be as loud as possible to sound out kids. I sometimes have to push the letters or phone screen numerous times because of the case. I am very happy with the case protecting my phone from water though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Waterproof

    Rated 5 out of 5 stars

    Very durable case for your phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great. Makes handling the phone easier and it's completely waterproof.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped my phone twice with no damage. Only draw back- you have to get used to pressing buttons harder and doesn't always read my finger print.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case, well built and great fit. Easy to assemble. Would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent waterproof case but price is high.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case for trips to the pool and beach but the price is a bit high.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great protection for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case provides great protection and doesn't add much bulk to it. Clean and stylish.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Love this case, less bulky same protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Lifeproof case, definitely worth the price, less bulky with same protection

    I would recommend this to a friend