Customer Ratings & Reviews
- Model:
- 77-53528
- SKU:
- 5023808
to a friend
Customers are saying
Customers enjoy the FRE case's protective qualities and water resistance, finding it easy to use and lightweight. However, some users experienced issues with sound quality and the screen protector's durability. The need for an adapter for headphones was also a point of concern for some customers.
This summary was generated by AI based on customer reviews.
Good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is good and pretty I'm glad my wife got it. It is slim for a total cover case. Camera is hazy due to protective covering.
I would recommend this to a friendLife Proof is the Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love life proof and this case is not different! I am always able to rely on their customer service and their products. It takes a severe beating and keeps protecting my phone. Definitely get this case.
I would recommend this to a friend- Cons mentioned:Screen protector
Good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed the case but I returned it because it wasn't for me. The screen bothered me a lot.
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there,
We’re sorry that the FRE case didn’t work out for you. Perhaps the Nuud case would be a better fit, it does not have a built in screen protector. Check out the link below for more information on that case. Of course, if you have any questions please feel free to give us a call at 1-855-419-7418.
http://www.bestbuy.com/site/lifeproof-nuud-protective-waterproof-case-for-apple-iphone-6s-black/4697903.p?id=1219803568198&skuId=4697903
Best,
LifeProof Customer Service Team
- Cons mentioned:Price
Not all its cracked up to be.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mediocre at an expensive price that gives minimal support or coverage for your phone.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Chris,
We’re sorry that this FRE case is not quite working out for you. We’d like to get more details so that we can try to assist. Please feel free to give us a call at 1-888-533-0735, and we will be happy to help in any way that we can!
Happy Holidays,
LifeProof Customer Service Team
- Cons mentioned:Sound quality
Protects but loss of sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very hard sometimes for friends or co workers to hear you through this case.
No, I would not recommend this to a friend Durable and really nice color combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel more confident in holding my phone with this case. It's durable and feels sturdy. I couldn't tell from the images on the website but the grey and light blue accents go really nice together!
I would recommend this to a friend- Pros mentioned:Protection
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the protection of the life proof, I have trouble putting my phone on silent.
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Newjob,
We’re glad that this FRE case is doing a good job of taking care of your iPhone 6/6s! We are sorry that it is giving you trouble switching to silent though. This is not typical and we definitely want to help out! First we suggest taking the iPhone out and reinstalling the case.
If this does not resolve this pesky problem please give us a call at 1-855-419-7418, and we will be happy to get a warranty replacement set up for you.
Cheers,
LifeProof Customer Service Team
- Cons mentioned:Sound quality
not Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to buy a new case all conversations muffled, I could not hear with case on
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi jusglo,
We are sorry that the FRE case was hindering your conversations. This is not normal with our products and if you still have the case we will be more than happy to help out!
Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the speaker and microphone membranes on the case, and then re-install your phone with the bottom going in first.
If you find that the issue persists, please feel free to reach out to us at 1-855-419-7418, and we’ll set you up with a warranty claim for a replacement.
Sincerely,
LifeProof Customer Service Team
Concerned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The plastic film over the camera eye ripped days after purchasing. Not sure why? A bit clunky but otherwise ok.
I would recommend this to a friendLife Proof Iphone Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the case, my only issue is that I can't flip the switch on the side of my phone to go from silent to on.
I would recommend this to a friendI like the Lifeproof Case for my iPhone 6s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never thought about getting a Lifeproof case for my phone because they were always sort of expensive but when I bought an iPhone 6s they told me the case was free, so I got one.
I would recommend this to a friendLife proof is basically otter box family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With a higher price. Still have this case and wife has one too. They don't last forever but warranty is fine and easy to engage for replacement. The phone is costly so protect it
I would recommend this to a friendSo excited!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an awesome addition to my phone and it was free! I wish I would have been able to get one for my husband's phone! The touch screen is very sensitive and works great!
I would recommend this to a friend- Cons mentioned:Sound quality
Ok phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is ok. People have trouble hearing me when using this case.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Jh1982,
We are sorry that people are having trouble hearing you while using this FRE case. We assure you that this is not typical and we certainly want to help out!
Normally, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the speaker and microphone membranes on the case, and then re-install your phone with the bottom going in first.
If you find that the audio issue continues, please feel free to reach out to us at 1-855-419-7418, and we’ll be more than happy to set you up with a warranty claim for a replacement.
Best,
LifeProof Customer Service Team
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case fits perfectly. It is a little stiff at first when using the buttons but gets better with us. I lke that the phone is covered so need to buy the phone warrenty.
I would recommend this to a friendFree with purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 13 year old daughter took it from my wife. She used it at a church camp. Phone came back fine.
I would recommend this to a friend- Pros mentioned:Protection
Omg!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's perfect. Buy it. It is slightly squishy, protection is okay.
I would recommend this to a friend Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Not huge but phone is big touch works through the case as well as finger print reader
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant on this phone case at first because I don't like case with built in screen protectors but I love this case and told my daughter to get one and she did
I would recommend this to a friendGreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect case for my fathers new phone because he's very hands on guys so he's rough on his phone!
I would recommend this to a friend