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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.3 out of 5 stars with 486 reviews

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88%
would recommend
to a friend

Customers are saying

Customers enjoy the FRE case's protective qualities and water resistance, finding it easy to use and lightweight. However, some users experienced issues with sound quality and the screen protector's durability. The need for an adapter for headphones was also a point of concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 486 reviews
  • Rated 4 out of 5 stars

    Free case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with purchase of iPhone 6s. Bought other cases though. This one would have been good to use, but it seems a bit bulky, which is great for people who constantly drop their phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protects dropped iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Lifeproof case for my iPhone 6. I've dropped my phone several times with NO damage to it! (You should be able to buy the plug-in ear bud / head phone connector separately.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had lifeproof cases in the past and my one compliant was how hard it was to open port for the charger and the rubber piece falling out. But this new case for the 6 is easy to open and the rubber seal piece appears to be securely attached after over a month use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. Received case free with new iPhone purchase. Overall happy. Headphone and charger connecter a bit difficult but it's the trade off for the water protection.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Lifeproof case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say, it's nice to know it's protected, but it makes your voice sound muffled when you talk on it. I don't like this part.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Sandea,

      Although we are glad that the FRE case is taking care of your iPhone 6/6s we are sorry that it is hindering the audio. We do like that either and we definitely want to get that fixed as soon as possible.

      Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the speaker and microphone membranes on the case, and then re-install your phone with the bottom going in first.

      If you find that the issue persists, please feel free to reach out to us at 1-855-419-7418, and we’ll be more than happy to set you up with a warranty claim for a replacement.

      Best,
      LifeProof Customer Service Team lifeproof

  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Misleading warranty, sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty does not cover the device only the case. Quality of sound is tunnel-y. Good look. But not what ink was expecting.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Tunnel Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking case, but unfortunately the warranty is misleading and the phone makes you sound like you're in a tunnel.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi again gcsurfiebum,

      Do you have two cases with the audio problem? We ask as we just replied to you in another review that was very similar. Either way, feel free to give us a call at 1-855-419-7418, and we will be happy to remedy that echo on one or both cases. We certainly do not mean for the warranty to be misleading in any way. If you give us a call we will be happy to clear up things on that front as well.

      Cheers,
      LifeProof Customer Service Team lifeproof

  • Rated 4 out of 5 stars

    is ok but not the greatrest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works so far but the charger door is kinda hard to open and that cause my case to get damage a little bit in that area. otherwise is an ok and slim case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looking forward

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received free case when my wife upgraded her cell but has not had a chance to use it. It does appear rugged and she may give it a try in the near future.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Rugged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and not bulky like other cases. People have a hard time hearing me though when I have the case on my phone.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi rhino,

      We’re glad that the FRE case is working out for the most part. We are sorry that it is making it challenging for others to hear though. We want to assure you that this is not common and that we sincerely want to help out.

      Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the microphone and speaker membranes on the case, and then re-install your phone with the bottom going in first.

      If you find the issue persists, please feel free to reach out to us at 1-855-419-7418, and we’ll be more than happy to set you up with a warranty claim for a replacement.

      Cheers,
      LifeProof Customer Service Team lifeproof

  • Rated 5 out of 5 stars

    Best case on the market hands down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a life proof case since they first came out for iPhone 4. Have had 3 iPhones since and 3 different life proof cases, phones never leave the case and look as good as the day I bought them. Always get top dollar on my trade in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LifeProof has come along ways

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newest LifeProof Fre for the 6s works perfectly. I have tried them in the past and was never happy with the way it sounded both while listening to music and when talking to someone. This case has none of the previous problems.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Great protection for phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for phone. Cons.. Difficult to open charging port when closed. Also hard to press buttons.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Robert,

      We’re sorry that parts of this FRE case are being a bit stubborn but let’s see what we can do to get everything in the Pro column! Sometimes at first the charge port door and control buttons can be a tad rigid but they will become more user-friendly after a short amount of time.

      If you find that these issues continue please do not hesitate to give us a call at 1-855-419-7418, and we will be happy to get a new warranty replacement lined up for you!

      Cheers,
      LifeProof Customer Service Team lifeproof

  • Rated 4 out of 5 stars

    Good Cover for iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received this cover for free when purchasing the iPhone 6. It is as good as most covers but i wouldn't have purchased it at the regular price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Slim and sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protective case, allows me to feel like I still have a cool phone, while maintaining and excellent barrier to my busy lifestyle. I love this case. Also the color scheme set me apart from the millions of iPhone users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection from moisture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. It's sturdy and protects my phone from falls and damage. But it also protects it from moisture. I wouldn't go Scuba diving in it but I also wouldn't worry so much when it rains. Or drops in a mud puddle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay. Best case ever and fabulous new colors.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yay. Best case ever and fabulous new colors. These are by far the best cases ever designed. I can't imagine using anything else. I do wish they made a wallet version sink could slip my cards into a pouch in the back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a fan of the Life proof cases and this is no exception. Though I do think that since being sold to Otter Box the cases aren't AS good; it is still a great case. Great coverage and can do handle being roughed up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal for a Lifeproof!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case for about 50% off through Best Buy! It was like $40 and thought it was a steal. Wear it on my phone everyday.. Only problem is the muffling of speakers, but better than previous versions of Lifeproof.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love LifeProof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually bought this case for a co-worker. I have run mine over with my tractor and drag. It was buried in so much dirt I had to call it in the evening to find it. Washed it off and did not have any problems.

    I would recommend this to a friend