Customer Ratings & Reviews
- Model:
- 77-53532
- SKU:
- 5023807
to a friend
Customers are saying
Customers recognize the Fre Protective Waterproof Case's excellent protection and waterproof capabilities as significant advantages, frequently citing its lightweight design as a positive attribute. However, some users experienced issues with sound quality and found the case added some bulk to their phone. A few also mentioned challenges with the headphone jack adapter and screen sensitivity. Despite these drawbacks, many appreciate the case's protective qualities and ease of use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Water resistance
Never Again!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this case for two reasons.....One because I was told that LifeProof cases were really good and two because it protects the phone if dropped in water. Well, those two reasons didn't fail me but my problem was I had a hard time hearing my callers and they had a hard time hearing me. The only time I could have a decent conversation with anyone was by me putting my phone on speakerphone. Too much of a hassle and I will not buy another one!
No, I would not recommend this to a friend Great product! Never had a problem with LifeProof!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using LifeProof cases for a while and never had any issue with them! Bought a new phone, and with it, a new case! I find these cases really help maintaining that "new phone" look so when I trade phones in they're worth more. All of this in addition to keeping it safe!
I would recommend this to a friendGreat Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this case it has a very low profile which doesn't make the iPhone 6s bulky. The color is very nice without being flashy like a dark grape in color. Plus it offers a high level of protection which is the reason I made the purchase in the first place.
I would recommend this to a friend- Pros mentioned:WaterproofCons mentioned:Sound quality
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is pretty nice. However, it's not good when on a call. You can barely hear.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi MissPriss,
We’re sorry that this FRE case is making it difficult for you to hear while on the phone. We want to assure you that this is not normal and we definitely want to help out.
Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the microphone and speaker membranes on the case, and then re-install your phone with the bottom going in first.
If you find the issue persists, please feel free to reach out to us at 1-855-419-7418, and we’ll be more than happy to set you up with a warranty claim for a replacement.
Best,
LifeProof Customer Service Team
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone case is rugged and completely waerproof, the screen is also extremely clear. My only complaint is that it is hard to hear a phone call without it on speaker
I would recommend this to a friendProtection plus!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like how durable this product feels, I do not plan on using it as an everyday case, but more for vacations and when I am on the lake.
I would recommend this to a friendLifeproof
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I protect all my phones with Lifeproof The only negative is that the case sometimes makes it hard to hear when you are taking a call
I would recommend this to a friendIt's okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a decent cover. It makes your phone look bigger and feels bigger too. It's plastic cover for sure but the case is decent.
I would recommend this to a friend- Cons mentioned:Sound quality
Great protection; not so great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband finds this case makes it hard for the microphone to pick up your voice
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi MotherHen,
Although we are glad that the FRE case is taking care of the iPhone, we’re sorry that it is causing an audio problem. This is not normal and we certainly want to clear things up!
Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the speaker and microphone membranes on the case, and then re-install your phone with the bottom going in first.
If you find the issue persists, please feel free to reach out to us at 1-888-533-0735, and we’ll be more than happy to set you up with a warranty claim for a replacement.
Best,
LifeProof Customer Service Team
Great case for total protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've always bought life proof cases over the years and I must say I've enjoyed this one the best of all. The screen protector lays flush on the screen making for a better experience!
I would recommend this to a friend- Cons mentioned:Sound quality
Great product but hard for people to hear you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a lot of complaints that people can not hear me when I'm talking
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Blanch,
We’re sorry that this FRE case is making it challenging for others to hear you. This is not normal and we certainly want to get to the bottom of this unfortunate problem.
Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the speaker and microphone membranes on the case, and then re-install your phone with the bottom going in first.
If you find the issue persists, please feel free to reach out to us at 1-855-419-7418, and we’ll be more than happy to set you up with a warranty claim for a replacement.
Best,
LifeProof Customer Service Team
Great overall product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've bought several life proof cases over the years and I must say that I've enjoyed this case by far the best of them all! Great product and much improved from previous models!
I would recommend this to a friendTeenager Proof
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Teenager proof and great deal at Best Buy. Had one break and they replaced it immediately. Built to last.
I would recommend this to a friend- Pros mentioned:ProtectionCons mentioned:Sound quality
Phone cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great phone cover my phone has not broken and it has been dropped plenty of times. My biggest complaint is that I can't hear Jack squat out of it. I thought that I was going deaf but I can hear just fine according to the ear dr.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi sonicb,
Although we are glad that your hearing is well we are sorry that this FRE case is not passing the audio exam. This is not normal and we absolutely want to clear things up for you!
Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the speaker and microphone membranes on the case, and then re-install your phone with the bottom going in first.
If you find the issue persists, please feel free to reach out to us at 1-888-533-0735, and we’ll be more than happy to set you up with a warranty claim for a replacement.
Best,
LifeProof Customer Service Team
Life proof case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Life proof case protects the phone exceptionally well but is a little hard to hear when on the phone.
I would recommend this to a friend- Cons mentioned:Sound quality
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to hear the speakers. And people have a hard time hearing me.
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi JJTT,
We’re sorry that this FRE case is making it challenging to hear and for others to understand you. We can completely understand why this would be disappointing and we certainly want to help out with this unusual problem!
Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the speaker and microphone membranes on the case, and then re-install your phone with the bottom going in first.
If you find that the issue persists, please feel free to reach out to us at 1-855-419-7418, and we’ll be more than happy to set you up with a warranty claim for a replacement.
Best,
LifeProof Customer Service Team
Nice case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical about putting this case to the test. But it passed and I'm happy about my purchase.
I would recommend this to a friend- Cons mentioned:Bulk
Cool case.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is definitely good quality. It's a tad bit bulky though.
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there,
We’re glad that the FRE case is working out for the most part! We are sorry that it is just a smidge too bulky for your comfort level. We do everything we can to keep our cases as streamlined as possible without sacrificing protection. If you ever have any LifeProof questions please feel free to give us a call at 1-855-419-7418!
Cheers,
LifeProof Customer Service Team
Great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case feels comfortable when i use my phone. I have dropped the phone twice and pretty much it's still working. I am still reluctant to try it on water though.
I would recommend this to a friendgood case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good case but don't like that I have to carry an extension wire in order to use the headphones.
I would recommend this to a friend