Customer Ratings & Reviews
- Model:
- 77-52562
- SKU:
- 4583113
to a friend
Customers are saying
Customers commend the frē Case for Apple® iPhone® 6 Plus and 6s Plus for its protection, water resistance, and fit. Many appreciate its slim design, lightweight feel and available colors. However, some customers have concerns about the sound quality and the inconvenience of the headphone jack. A few customers feel that the price is too high.
This summary was generated by AI based on customer reviews.
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product,durable would reccomend this case no problems
I would recommend this to a friendnot so good for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My iPhone 6s plus did not want to work with this case, couldn't figure out why. after a call it wouldn't let me hang up the call,, it wouldn't let me go to speaker phone, and their were a few keys that wouldn't work.so I went to big lot bought a $3.00 case,,best thing I ever did...
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi tfox,
That is odd that this FRE case was not working properly with your iPhone 6s Plus. We are sorry that this happened and if you still have the case we will gladly get to the bottom of this mystery. Please feel free to give us a call at 1-888-533-0735 and we will assist in any way that we can!
Best,
LifeProof Customer Service Team
Worked well for a few months. Lets water in now.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 6 moths ago and started letting water in last month.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi misu,
We are sorry that this FRE case is letting water sneak in all of a sudden. This is understandably disappointing and we definitely want to rectify this abnormal predicament as soon as possible. When you have a moment, please give us a call at 1-888-533-0735 and we will be more than happy to get a warranty replacement lined up in practically no time at all!
Sincerely,
LifeProof Customer Service Team
All hype no water protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After having experienced problems with battery charging port on older case, decided to purchase new one. Result was went on vacation accidentally walked into Caribbean water with it and in less than a foot of water for less than 10 minutes case let in water frying my IPhone
No, I would not recommend this to a friendProtection ...yes! Easibility...no
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought for the protection but typing through it is difficult.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Ppaulaeng66,
We are sorry that this FRE case is diminishing your touchscreen sensitivity. This not at all normal and we definitely want to help out. Please give us a call at 1-855-419-7418, and we will be happy to get a warranty replacement lined up for you.
Cheers,
LifeProof Customer Service Team
- Cons mentioned:Price
Generic case, not worth extra $$$
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this due to a promotion by Lifeproof but Best Buy later rejected the promo saying the product didn't qualify. Basically, it's like any other hardened phone case and there are many others for less money than this one.
No, I would not recommend this to a friend It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok, I've seen better and I've seen worse, I like tacos
I would recommend this to a friendOk case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this case for my brother. So far, he says it's ok.
I would recommend this to a friendGreat protection but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review....it is really hard to use the screen with the cover on.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Doc,
Although we are glad that this FRE case is taking care of your iPhone 6/6s Plus we’re sorry that it is hindering your touchscreen experience. We fully understand why this would be disappointing and we absolutely want to help out with this unusual issue. Please give us a call at 1-888-533-0735, and we will be more than happy to get a warranty replacement arranged!
Best,
LifeProof Customer Service Team
- Cons mentioned:Sound quality
pretty poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is rather hard to hear anything with this cover attached and in addition all the apps don't work very well. One keeps pressing the icon but it does not always work. on top of that Best Buy refused to refund. Bummer
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Linn,
We’re sorry that this FRE case is making it challenging to hear your iPhone and that it is hindering your touchscreen interaction. We assure you that this is not normal and we definitely want to get things turned around for you. Please give us a call at 1-855-419-7418, and we will be happy to get you set up with a new warranty replacement case.
Best,
LifeProof Customer Service Team
NOt Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to break on photoflash lamp window just by dropped.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Adam,
We’re sorry that you are having some trouble with the FRE case. If it is just the case that is broken we can easily resolve that through our warranty. We would like to get more details on this dilemma. Please give us a call at 1-855-419-7418, and we will be happy to help out in any way that we can.
Best,
LifeProof Customer Service Team
Just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.touch screen less sensitive and gets very foggy too
No, I would not recommend this to a friend- Cons mentioned:Sound quality
No one can hear me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed. No one can ever hear me and when I take the case off they can. Obviously it's the case and I am very unhappy and wish I never threw away the packaging to return this. Waste of money.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Lauren,
We are sorry that this FRE case is making it challenging for others to hear you. This certainly is disappointing and not at all typical. All is not lost as we absolutely want to help clear things up. Please give us a call at 1-888-533-0735, and we will be more than happy to assist in any way that we can!
Best,
LifeProof Customer Service Team
- Cons mentioned:Sound quality
I can't hear anything!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case protects your phone from dirt, dust, water, and voices!!!!! It's awful. Everyone says I sound like I'm in a tunnel and I can never hear them either. For being almost $100, I expected something better
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Kris,
We are sorry that this FRE case is giving you some audio trouble. This is not typical and we definitely want to help out. Of course, a slight degradation of sound can be expected when a speaker is covered in a case, but this impact should be minimal. Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the speaker membrane on the case, and then re-install your phone with the bottom going in first. If you find the issue persists, please feel free to reach out to us at 1-888-533-0735, and we’ll be more than happy to set you up with a warranty claim for a replacement.
Best,
LifeProof Customer Service Team
- Cons mentioned:Sound quality
Nice case but SOUND PROBLEM!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fit my iPhone6+ great, nice and tight, but even after reading online suggestions - sound muffled on calls, no alerts or other app sounds. Returned it to exchange for OtterBox Defender, still the best.
No, I would not recommend this to a friend Muffles sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too cheap and flimsy ..can't compare to otterbox!!
No, I would not recommend this to a frienddo not purchase this if you have other options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the color choices but...I had too many problems with people being able to hear me while i had this case. other reviews mentioned this problem and i should have paid attention. took it back. thank you best buy for having a decent return policy
No, I would not recommend this to a friend- Cons mentioned:Sound quality
Terrible Money lost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When u put it on ur phone, u can hardly hear the person when u make calls and it's even worse for the other person u are talking to. Don't buy it, everyone i know that bought it took it off. Smh.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Kelkalina,
We are sorry that this FRE case is making it difficult to hear and be heard. We assure you that this is not normal and we absolutely want to clear things up or you!
Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the speaker and microphone membranes on the case, and then re-install your phone with the bottom going in first.
If you find that the issue continues, please feel free to reach out to us at 1-888-533-0735, and we’ll be more than happy to set you up with a warranty claim for a replacement.
Best,
LifeProof Customer Service Team
Okay but not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not worth the money half the time when I'm in the water the case won't allow me to use my phone because it can't recognize that I'm touching it I have to take it off and wipe it down. It's really annoying I would buy a different one.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Pupski,
We are sorry that this FRE case is not quite meeting your expectations. With or without a case/screen protector on your iPhone, water will interfere with the touchscreen recognizing your finger. If you have any questions please feel free to give us a call at 1-888-533-0735. We are happy to help!
Best,
LifeProof Customer Service Team
Don't buy if your a talker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the case and the protection it gives. It muffled the voice quality. If you are using the case and talking on the phone to someone that is also using the case you might as well hang up and text. You absolutely cannot hear.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Khable001,
That’s great that the FRE case is taking care of your iPhone 6/6s Plus. We’re sorry that it is muffling the sound though. This is not normal so let’s see what we can do to get you back on the right track. Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the speaker membrane on the case, and then re-install your phone with the bottom going in first. If you find the issue persists, please feel free to reach out to us at 1-855-419-7418, and we’ll be more than happy to set you up with a warranty claim for a replacement.
Best,
LifeProof Customer Service Team