Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 856 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the FRĒ Case's excellent protection and water resistance, praising its snug fit and ease of use. Many appreciate the case's lightweight design and attractive colors. However, some customers noted concerns regarding sound quality and the price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 856 reviews
  • Rated 5 out of 5 stars

    Great phone case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a life proof fre case on every phone I’ve had for the last 7+ years and they have always been great! They have kept my phone in mint condition no matter how many times it gets dropped, rained on, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great multi-use case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firm believer in life proof products I have had nothing but great experience with their products I would 10/10 recommend them to anyone looking for a good built tough case for their phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy guys working the phone counter are the best! We checked out two other places after going to Best Buy and went back to Best Buy. Friendly, patient, and knew their stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is worth every penny! It’s true, it’s expensive, BUT your iPhone is crazy expensive. Buy this case and you don’t have to worry about breakage or the hassle of replacing your iPhone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is comparable to Ottoer case. Seems well made. One caveat is when inserting iPhone into the case you need to make sure you do not turn off mute button. Otherwise you will not receive calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no luck on protecting my iphone without a case. This case definitely protected my phone the way I expected it to. It is not bulky and fit very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s alright

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great at first but the switch that turns the sound on and off on the side eventually got a tear in it from use that I just happened to notice one day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love life proof cases and this one has been through hell and back and still in perfect condition minus a couple scratches would definitely recommend for any one.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof
    Cons mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Cannot Hear

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's def a waterproof option but everyone complains that they cannot hear me. I got an Otterbox instead.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi TKAY,

      We're sorry to hear this FRĒ case isn't delivering the seamless interaction you were hoping for. If you're willing to give this one more shot, our expert representatives know just how to clear up these audio roadblocks. Please feel free to give us a call at 1-888-553-0735 and we'll dive in with some epic troubleshooting tips that'll get you back on track to impeccable audio!

      Sincerely,
      LifeProof Customer Service Team Lifeproof

  • Rated 5 out of 5 stars

    I trust this product wholeheartedly.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third LifeProof case from three different iPhone upgrades. Every time I trade my “old” phone in for the upgrade they say it is in Mint condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My go-to phone case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my go-to phone case. I tend to drop it a lot and it always stays safe inside. Never tried it in water but it definitely is shock proof. Life proof is my forever brand.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Nice phone case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got on sale and am glad I did. Phone case is not bulky. Only con is that it gets very dirty very fast, especially on the rubber part.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi SCKURO,

      We're so sorry your FRĒ case is scuffed up. We understand how aesthetic attacks can be discouraging.

      We would love to press the reset button with a warranty replacement. Please give us a call at 1-888-533-0735 and we'll send you a brand-new case along with some awesome maintenance tips that'll keep things looking sharp for a long time to come!

      Best,
      LifeProof Customer Service Team Lifeproof

  • Rated 5 out of 5 stars

    Great case!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Lifeproof case on every phone I’ve owned and never had any issues. If anything broke or worn down on the case they’ve always replaced it with no problems!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only full case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it’s the only full case (front and back) for my iPhone. I just got it but it looks good and seems to do the job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sturdy reliable case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this case and it is very durable. The only thing I am not loving is the charge port clip gets in the way when using the adapter for headphones. I need Bluetooth headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alright case.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Didn’t last as long as I figured it would for the cost. Switched to another type case too soon after purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my LifeProof case

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the exact case I owned before and loved it so much I bought another one for my new phone. I like the built-in screen protector.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect case for someone who does a lot of woodworking. Definitely keeps the dust out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent case for my new IPhone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality case needed to protect my new IPhone I have dropped my phone several times since purchasing so without this case I could have damaged my new phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Cases I’ve Owned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought a lifeproof for every iPhone since my iPhone 6s and they hold up VERY well with my job as a first responder. This case is no different very tough and sturdy.

    I would recommend this to a friend