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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 425 reviews

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74%
would recommend
to a friend

Customers are saying

Customers are delighted by the great protection and water resistance this case offers for their Samsung Galaxy S4 phones. Many appreciate the ease of use and lightweight design, while some find the fit to be excellent. However, negative feedback focuses on sound quality issues and difficulties with the charger port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 425 reviews
  • Rated 3 out of 5 stars

    True fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very nice case. Very snug. I didn't like the struggle to get in and out of the case. Other than that it's a perfect case.

    I would recommend this to a friend
  • Cons mentioned:
    Charger port

    Rated 1 out of 5 stars

    Broke a week after purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water proof plug on the charger port broke off a week after purchase with normal use. The phone was dropped about 4 feet off the ground and the phone screen shattered. The case is advertised to protect from drops of 6 feet. I wouldn't recommend spending the 80+ dollars for this case!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like it because it did not work properly with the phone. It block communication between the person and I on the phone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great case for waterproofing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem is the case covers the speaker so its hard to hear the person you are talking to and they have a hard time hearing you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not teen proof!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is life proof not teen proof! It can be broken when people do not follow directions, or play with movable parts continuously.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cover so I could ensure since I travel significantly that it would protect the phone. It does do that but people could not hear me on the phone. So really defeats the purpose of having a cell phone that nobody can hear you on.. Can't believe the most expensive cover would not realize that is a problem. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps the c... out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last phone died when a few drops of water got on it (and the dried rice thing didn't work). Not taking any chances, I got the LifeProof case for my new smartphone. Bring it on, MaMa Nature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! I would highly recommend Best Buy to anyone. Their products are good quality and the staff is very friendly and helpful!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Does what it claims

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter picked this up for work. She lifeguards and needed to keep the phone protected. After about a year, the case cracked/split on the seam and the phone was exposed to the elements (especially water). Thankfully it was at the end of the season so the case was no longer needed. If its heavy use, it doesn't seem to last as long as a normal case.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life proof cases may be expensive, but it is still cheaper than replacing broken glass for your phone. Great product.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    so disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have return 4 of these cases. 3 times where I put in my earphones the cover part broke off. now where I charge the phone the cover to the charge plug in has broken off. soo disappointed in this case I was so looking forward to getting it and only had problems the whole time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is everything I have come to expect from lifeproof. Have had the lifeproof case for my iphone4s as well as my husbands s3. It does not disappoint.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Good protection but flawed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was very pricey so I expected perfection. I was very disappointed to find out that my callers voices are echoed back to them so bad that I have to remove the case completely to have a conversation.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great case! Just be careful though because the case is not drop proof.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good case. Had to replace it once due to cracking around the connection ports.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does what is designed for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had another brand case before this one and I like this one better. Keeps with the sleek look of the phone. Screen is very responsive and clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caught this Lifeproof case on clearance and could not pass it up. fast shipping and smooth transaction. Thanks Best Buy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    disappointed me but daughter still loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenager just had to have this so she could listen to music while in the shower. It did great in the shower. With in 30 days the piece u pop up to plug charger into broke. Good thing was we took it back to best buy and they exchanged it for another one. Let's hope this one does better this time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for protecting phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case except charger door breaks easily had to return the first one and I always feel like I'm going to break this one too.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't recommend, anyone I talked to said it sounded like I was talking from the bottom of a barrel. And they would hear themselves echoing. Retutned and got a different case.

    No, I would not recommend this to a friend