Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $54.99
Clearance
The comparable value price is $79.99

Customer reviews

Rating 4.3 out of 5 stars with 960 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers highly value the FRE Case for Samsung Galaxy S7 for its excellent protection and water resistance, frequently praising its snug fit and ease of use. However, some customers reported issues with the charging port and screen protector. While the lightweight design was appreciated, concerns were raised regarding sound quality and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 960 reviews
  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not sure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure! Was told by someone at the AT&T store that they have returns on this case because people can't hear with it. I've had some of the same problems,

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Kitkat,

      We are sorry that this FRE case is giving you some audio problems. This really is not typical and we certainly want to turn this unfortunate situation around for you.

      Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the speaker and microphone membranes on the case, and then re-install your phone with the bottom going in first.

      If you find that the audio issue persists, please feel free to reach out to us at 1-855-419-7418, and we’ll be more than happy to set you up with a warranty claim for a replacement.

      Best,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    good protective case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case looks nice and great protection for Galaxy G7

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 2 out of 5 stars

    Not a snug fit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn't want something that made my phone even bigger but, my First Defense screen protector for my brand new Samsung S7 cracked the first time I dropped my phone. I tried the lifeproof case, however, I had to choose a color I didn't care for and, once installed, it didn't fit snugly even tho it was compatible with my phone. The front of the casing seemed to have a large gap that made tapping icons on my phone take quite a bit of effort to access them.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Kimboww,

      We are sorry that this FRE case has a bit of a gap between the screen protector and the phone screen. This is understandably disappointing and we certainly want to assist with this abnormal issue. Please give us a call at 1-888-533-0735, and we will be more than happy to get a warranty replacement lined up for you!

      Best,
      LifeProof Customer Service Team lifeproof

  • Rated 4 out of 5 stars

    It was ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like lifeproof products however I did return this one. It took away from the aesthetics of the phone and from what I remember the screen almost felt bubbly with the slight curved edge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this case, So glad they changed the headphone cover from the S6, I gave it 4 stars because the face plate still scratches up, but its better than getting my phone scratched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase to protect phone. Wife likes taking pictures and when she got the S7 she was excited that she could take pictures underwater and could get the phone wet. Well let me tell you the phone is not waterproof by any means. Since having the lifeproof case she does not have to worry anymore.

    I would recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 3 out of 5 stars

    good case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice case, however, not lifeproof for my husband. This is second one my husband has broken the cover for the charging port.

    I would recommend this to a friend
  • Cons mentioned:
    Charging port, Sound quality

    Rated 1 out of 5 stars

    Poorly constructed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Lifeproof case for my s5 and loved it. This case is a disaster. I could not get it on my phone and had to go back to the store and have a salesperson put it on. The headphone jack and charging port are extremely difficult to access. It immediately developed a large oily spot. And the sound was not good and it affected the touch. I returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    indestructable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has this case on this phone - he insists that it makes his phone indestructable - it is all I can do to keep him from throwing it to demonstrate this. He has, however dropped the phone approx 7 times by his count, with no damage. It also offers waterproof protection. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifeproof for Life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always bought Lifeproof over anything else. This case withstands a 15M olds abuse, it's been dropped in the toilet more times I can count. Dropped down the stairs and my phone is is perfectly fine. 10+ stars if I could

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall protection for Galaxy S7

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protective case with the Galaxy S7. In my work environment, I am subjected to the outside elements and the phone will take the occasional tumble. This case does muffle the audio whenever it is played through the external. A small price to pay for total protection.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hard to find value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really didn't fit my phone as well I would have hoped. I tried to make it work, but just couldn't and had to return. You may like it, but it was not for me.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey Jsum,

      So sorry to hear that the FRĒ was not the case for you! Had you contacted us, our expert representatives would have loved to troubleshoot the issue, but we certainly understand your decision to return the product. We sincerely hope that this experience does not tint your view of us for future purchases, and if you have any additional questions, please don't hesitate to reach out to us at 1-888-533-0735!

      Warmly,
      LifeProof Customer Service Team lifeproof

  • Cons mentioned:
    Screen protector

    Rated 2 out of 5 stars

    Bad design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case thinking I'd be protecting my phone against everything, sadly I've already replaced it. The built in screen protector hinders your ability to use the edge of the screen, which becomes very frustrating. On top of that the bottom of the case, within a week, already started separating and not remaining sealed. Don't waste your money, especially considering the phone is water/ dust repellant.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A necessity for any first responders!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son, who is a paramedic. He has dropped his phone, had it knocked out of his hand, hit the ground when getting out of an ambulance. His phone was never damaged! The reason for this purchase was to replace his phone which was stolen while on duty.

    I would recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 3 out of 5 stars

    Nice case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case it does protect the phone but when unsnapping where you charge phone you about break your nails off to open it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid, Reliable, Worth It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is marvelous. I've had it for 8 months now, and it's done a great job after MANY drops. The only downside is making sure you have your headphone jack adapter nearby ... taking the case on and off is not easy, so you'll want to keep close track of the adapter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection for phone

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While keeping the phone well protected, the encompassing case does restrict call quality while using the phone as an actual phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case for clumsy people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family has had the lifeproof cases previously for phones with mixed results. The updated version for the S7 addresses some of the issues (i.e., charging cover).

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Wasn't as I thought it was going to be

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not as good as I thought it would be I ended up going somewhere else and getting a different one

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good light case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is great. They've improved the muffled sound when you talk now. Still last about a year but is replaceable under warranty for just a few dollars

    I would recommend this to a friend