Customer Ratings & Reviews
- Model:
- 77-52563
- SKU:
- 4583106
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the great protection and water resistance offered by the FRE Case, along with its lightweight design and ease of use. Many appreciate the slim fit and available colors, while some find the sound quality to be a drawback. A few customers also mentioned concerns about the price and headphone jack.
This summary was generated by AI based on customer reviews.
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it's a great phone I would buy over again. it's faster
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it says.................................
I would recommend this to a friendGood case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case and good addition to all of our cases!!
I would recommend this to a friendGood case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needs some work to have better volume on the phone.
I would recommend this to a friendAwesome case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is everything. Works well for a teenager
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great products I love best buy it's a great place to
I would recommend this to a friendArthritic Hands issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay unless you have arthritic hands like myself. The screen is okay but get so dirty so easily. The actual phone screen is much easier to take care of for sure! The little door you have to undo to charge your phone is difficult to open and causes a problem.
No, I would not recommend this to a friendPretty powerful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quite an upgrade for me. Still finding new things.
I would recommend this to a friendWorks well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good case takes a beating and keeps on going
I would recommend this to a friendgreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.interactions with the staff was good. Very helpful
I would recommend this to a friendNice looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My button to silence my phone already peeled off??
No, I would not recommend this to a friendOk, but could be better for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased a number of these LifeProof cases for my daughter because the middle / home button on the case always disintegrates after a year or so which is after the warranty is out. Other than this one issue we always have the case is ok.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi SVDarbonne,
We appreciate your feedback! We are sorry that the plastic covering the home button on the FRE case is not quite going the distance for your daughter. We fully understand why this is not ideal. Although technically it is a one year warranty, we are still glad to assist after the first 12 months as long as we have inventory available in our warranty warehouse.
If you ever need assistance with a LifeProof product please do not hesitate to give us a call at 1-888-533-0735. We are happy to help!
Best,
LifeProof Customer Service Team
Hit or Miss, Mostly Miss
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am on my 4th (soon to be 5th) iPhone LifeProof case, went through two on my 5 and now my 2nd on my 6s. I was able to do a warranty claim for my iPhone 5, but my iPhone 6s case lasted just past the 1 yr warranty before failing. So off to BB to buy a new one last week - one corner does not snap down all the way, so it is not water tight and I will have to return. I only keep going back to LifeProof because I want water tight and it is still thin enough for your pocket compared to the much larger OtterBox. Pretty dissatisfied with them overall though.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi TechGuy,
We are sorry that the FRE case is sometimes letting you down. Yes, technically it is a one year warranty but if we still have stock available in our warehouse we will gladly help out even after that first 12 months.
If you ever need assistance with a LifeProof product please feel free to give us a call and we will assist in any way that we can. We can be reached at 1-888-533-0735 and we are happy to help!
Sincerely,
LifeProof Customer Service Team
It's somewhat alive still
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't even had my life proof case a year and though I've dropped it a lot and my phone is still alive it definitely is not water proof anymore. The first piece that broke was where my hanger cord plugs in and that was maybe 5 months after I had it. Then the rubber casing to turn my phone on silent/ring started opening. Now that we are about 10 months in all the rubber edging is starting to go away. However, my phone is still alive! So I guess as long as I don't plan to submerge it into water then I'll keep it on for awhile longer. I have heard I could send back the case but I don't know how and the website seems a little complicated, but we shall see!
No, I would not recommend this to a friendprotected well, but made for a usability problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a really hard time using the touch screen with this on my phone, had to hit icons multiple times to activate apps, made swiping left and right almost impossible...awesome at 5am when the alarm is going off, and you can't shut it off
No, I would not recommend this to a friend- Pros mentioned:WaterproofCons mentioned:Sound quality
Waterproof but horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case is waterproof and is very slim which is awesome, but creates glare on screen and makes you sound muffled to other people when talking
No, I would not recommend this to a friend Cool case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is cool except when you want to toggle the volume button on the left side of the phone. It's hard to get it to switch and mine actually ripped as I tried it the first time and now my case is no longer water proof.
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Jegx91,
We’re sorry that the silent switch on this FRE case ripped. This is truly disappointing and we absolutely want to rectify this abnormal problem as soon as possible. Please give us a call at 1-888-533-0735, and we will be more than happy to get a warranty replacement arranged!
Cheers,
LifeProof Customer Service Team
I usually like the lifeproof cases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The one we purchased wouldn't close properly and therefore isn't waterproof with the iPhone 6s. The box said it works with the 6s, but it closed just fine without the phone in the case. Will be getting a new case soon enough.
No, I would not recommend this to a friend- Pros mentioned:FitCons mentioned:Sound quality
Had to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for the slimmer phone case and dust leak proof. Had to return because I was always told people could not hear me
No, I would not recommend this to a friend - Cons mentioned:Sound quality
It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great as far as protection for my phone. However, when I talk on the phone others can't hear me well and complain that it sounds like I'm in a tunnel.
No, I would not recommend this to a friend