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Customer Ratings & Reviews

Your price for this item is $75.99
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Customer reviews

Rating 4.5 out of 5 stars with 5216 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the great protection and water resistance offered by the FRE Case, along with its lightweight design and ease of use. Many appreciate the slim fit and available colors, while some find the sound quality to be a drawback. A few customers also mentioned concerns about the price and headphone jack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 5,216 reviews
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit and function is great. Excellent way to protect your phone.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid case. Don't worry too much about the call muffling reviews... unfortunately this is a little bit of an issue with this style of case, but is not too too bad. If you have any issues, you can always plug in your headset. This was a purchase for my fiance, she loves the color and it keeps her phone safe. This to me is a win win!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Best investment for your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is slim and looks great! Love the protection on my phone!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    It was alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does collect a bit of lint. The screen sticks a bit and looks wet when it's not. But protection is pretty good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the colors and how thin they are. Wish there was more selection

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof
    Cons mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great waterproof case, but covers speakers so have to turn volume on high

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi JMaxwell,

      We are glad that this FRE case is taking care of your iPhone 6/6s. We are sorry that it is causing a bit of an unusual sound dilemma. Of course, a slight degradation of sound can be expected when a speaker is covered in a case, but this impact should be minimal.

      Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the speaker and microphone membranes on the case, and then re-install your phone with the bottom going in first.

      If you find the issue persists, please feel free to reach out to us at 1-888-533-0735, and we’ll be more than happy to set you up with a warranty claim for a replacement.

      Best,
      LifeProof Customer Service Team lifeproof

  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Protective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about this case except for the fact that the sound from my phone is muffled and not as loud.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Mandy,

      We’re sorry that this FRE case is muffling the sound from your iPhone 6/6s. We can completely understand why that would be disappointing and we want to assure you that this is not normal.

      Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the speaker membrane on the case, and then re-install your phone with the bottom going in first.

      If you find the issue persists, please feel free to reach out to us at 1-855-419-7418, and we’ll be more than happy to set you up with a warranty claim for a replacement.

      Best,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    It's the perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the perfect size and the colors are awesome. Great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 4 out of 5 stars

    Great protection for IPhone but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent waterproof/damage proof case. The only negative is that the mute/sound button is very hard to use and the third time I switched it to mute/silent the rubber coating split off of the button making the case no longer submerge proof. I know this is my fault but I feel it's something to be careful of. Otherwise very nice case and I got a great deal on it at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Works as designed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly, easy to install. Looks great on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Great protection, hard for others to hear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case for the most part. I babysit so I need all the protection for my phone I can get. My only complaint is that others (mainly my husband) complain that I sound like I'm talking in a tunnel or that I'm "300 feet away from my phone" I never had that issue with my lifeproof for my iPhone 5c.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Waterproof

    Rated 5 out of 5 stars

    Great protection for phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it is waterproof, shock and protects your screen.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Lifeproof case. Excellent protection & not bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protector for ur iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is the best investment I have bought to protect the 700 iPhone I bought. I'm clumsy and this case protects my new iPhone from scratches dust and me dropping it. It comes in all different colors but I love the dark gray. U won't be sorry and if u want to protect ur hefty investment and have a awesome case plus it's waterproof buy this case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Waterproof

    Rated 5 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very protective and durable. Great for kids that are clumsy.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tight fight. Protects phone from damage. Great for any age!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protects the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for people like me who constantly drop their phone. Unlike other life proof cases I have owned, I can hear well through this one.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Very Nearly Lives Up to Its Name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I snagged this case for my wife's new iPhone 6. This case was to replace a similar OtterBox which, regrettably, met a tragic end. About three weeks into owning this LifeProof case, the threaded headphone jack protector insert vanished. The arm attaching the insert to the rest of the case is a bit thin, and it looks as if it just quickly wore down. Besides that, solid case!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    iPhone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had multiple Lifeproof cases to protect my iPhone. Unfortunately I've always had to cash in the warranties for them. It's great for protecting my phone from falls, scratches, ect. However, I notice after about 8 months the cases begin to wear from use. So I wouldn't use my phone underwater. I do recommend the case but since it wears I think it should be priced lower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life proof are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is great. I buy them for me, most of my employees and my kids. The replacement policy is impossible but the case itself is worth it!

    I would recommend this to a friend