Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 2473 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

89%
would recommend
to a friend

Customers are saying

Customers consistently note the excellent protection and water resistance offered by the FRE Hard Case for Apple® iPhone® 6, with many praising its snug fit and lightweight design. However, some users experienced issues with sound quality and compatibility with certain chargers. The case's price point also drew some criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,473 reviews
  • Pros mentioned:
    Waterproof

    Rated 4 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up a couple of days ago and went to the pool yesterday. The ability to take pics and vids underwater is worth the price of this case alone. I had no fear after I saw how this case performed. Having small kids, it's nice to know that if they drop my iPhone or spill anything on it that it is safe just knowing that when I finally sell this phone to get another iPhone that it will be in pristine condition. So far I recommend this product. The only con I have is that there seems to be some small abrasions on the sides after using it at the pool. It really isn't a big deal to me. But I did notice it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    1 of the best for the iPhone 6

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely seals and protects the iPhone 6. Used another brand while waiting for the lifeproof product to release (had to switch out to the lifeproof as soon as it was available). Lifeproof branded products are always the 1st cases I will choose to protect my products. Can't beat 100% coverage and peace of mind that the iPhone will be protected from dust, mud, water, etc!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Not the same quality as the full price one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this online because it seemed like a good price from a reputable retailer. When the case arrived it looked like it had a chalk residue on it and it came off when I washed it off but the case stayed more matte and less black then other life proof cases. It passed the water proof test so I kept it and used it when I swam with the manatees in Florida and it worked great. Although later when I took the headphone cover off, it broke off from the phone so I brought it to the local Best Buy store. An employee grabbed me one from the store floor and then told me that it would be a $30 difference since the same case in stores was $80 and the one I bought online was $50. After explaining that I was exchanging it because it was defective she decided to match the prIce and give it to me but it was clear that this was an exception and not what they typically would do. When opening the case from the store I instantly could tell this case was higher quality, from the material to the way the case matched up when you put it on the phone it was much better. There were even some differences such as the colors of the headphone cover, even though both online and Instore,the case had the same packaging but the descriptions on the box were a little different. There is a reason full price the life proof case costs $80 And your case will not look as good if you buy the $50 one. Although if you don't mind having small issues such as the case being not as visually appealing and having parts not stay as intact then this case is fine if you want to save money because it did remain water proof for me. Tip: If you notice problems right away after purchasing it ( a few days) bring it to Best Buy with your receipt and try to have them exchange it you may have luck as I did.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average case with way above average price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time Lifeproof owner and I'm pretty disappointed for an $80 case Pros: 1: Nice looking case, and for an impact resistant case it is really slim and light weight. 2: Buttons seem to work very well, even my silent toggle switch works as good as without the case on. 3: Supreme protection for the charge port and headphone jack. And the lanyard that keeps the headphone plug attached is great. Cons: 1: Oil slick/Newton rings on the screen. I've tried all the tricks and can not seem to loose this oil slick look to the screen. 2: Charging port size. Apple cord works just fine, none of my other power cords including my Apple brand/approved car charger work with this case. 3: Charging port door. After only 8 days of use, the once solid "Click" of the door closing has gone and I constantly find my charging door open when I remove it from my pocket or laptop case. 4: Fingerprint scanning - Horrible. No way around it. I constantly have air bubbles under the plastic that covers the finger print scanner. The plastic is slightly sticky and tends to pull itself back up after you scan your finger. So even resetting your finger print with the air bubbles is only a temporary solution to getting your scanner to work reliably. Overall for an $80 case, there is too many quirks to deal with and I will be returning it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection, Water resistance

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect protection for iPhone 6! Have a 2 yr old, and never worry about her handling the phone! Water proof, dirt and dust proof! Little kid proof!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great iPhone case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The life proof case is the best on the market. It provides amazing protection and the version for the iPhone 6 is thinner which I love!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expected more

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this case for a few weeks now and the plastic screen covering the camera broke. I did take it back and got it exchanged for another one, great service by Best Buy on this. My first impressions on this case was its slim design and nice feel when in hand, but I did feel like less TLC was used creating this case.The previous Life Proof for the IPhone 5's, felt like nothing could get in the case, the seal was super tight and it was a little bulkier. The IPhone 6' case is easily opened with your hands!!Not sure this is a good thing, and if I remember correctly it took some effort to open the one for our IPhone 5's. I think Life Proof is coming out with another model soon for the IPhone 6 and I hope it meets our expectation. Overall, this case is decent considering it is a Life Proof case I expected it to have a tighter seal and feel like nothing can get in the case, but the slim design was nice. I have returned this case and purchased the Otter Box Defender. I'll be waiting till the new model comes out and give that one a test run.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Dissapointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this case and I've already had to go in and clean the screen twice. Yes, the phone is good for protecting the phone. But the silence/ringer button is hard to handle. It just doesn't work very well and the ringer on my phone, you can bearly hear. For an $80 case, I expected more.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Full Protection in LifeProof!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great styling, water proof, drop proof protection. Finger print reader works better than the one on the OtterBox Defender. Only issue that I have is that the Apple® - Lightning Digital A/V Adapter cable for HDMI does not fit through the Ligtning port access cover opening. You have to take the case apart to plug it in. See link below: http://www.bestbuy.com/site/apple-lightning-digital-a-v-adapter-white/7007013.p?id=1218828012584&skuId=7007013

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance
    Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Returned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my honeymoon. Used it to take pics n videos underwater n out on the boat. Worked fine for that. But the sound is horrible. And cant hear well w it on. Can't use speaker phone either. Good for water proof but not as an everyday case.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Brabci23,

      Congrats on your marriage! It was great to see that you took LifeProof along for the ride and that you were able to capture some pics of the awesome time you undoubtedly had! We're sorry that the case was giving you a bit of trouble with regards to audio quality. We certainly would have been happy to offer you a warranty replacement to take care of that, as we are confident that this sort of thing is not indicative of the overall design or quality of the case. That said, we completely understand your decision to move on, but we do hope that you might consider us again in the future. If you ever have any questions about our cases, please feel welcome to give us a call at 1-888-533-0735, and we'll always be happy to help!

      Happy Holidays,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Waterproof
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good waterproof case if that is what you are looking for. A bit too bulky for me

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Good except for one thing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case looks great and protects my phone the way it should. My only problem is that the side button to put my phone on silent does not work with the case on, so I'm not able to silence my phone with the shortcut key which is a little annoying since I need to silence it at least 5 days a week for work. I'm not sure if it's like that on all the cases for the iphone 6s or if I just got a defect. The lifeproof case I had for my iphone 5s worked perfectly when I had it. Overall, it protects my phone. I just wish the case would allow the silence button on the side to work the way it should.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 4 out of 5 stars

    Pretty Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is well made and is definitely waterproof. I have no complaints on whether it does the job or not, because it does. The problem is that this case makes it difficult to turn your phone on silent. So much, that the little lever on the case broke off.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Better than Nüüd

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I picked up this case in the store today, I was pleased with the charger slot. It was wider than Nüüd and you can actually see the opening. The case feels better, and made my phone look bigger than usual. This one has a glass protection unlike the Nüüd. Remember, not all the expensive products are better than the cheaper ones.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, nice color, protects iPhone 6 very well

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our granddaughter had wanted this case for Christmas. Did a special order in black as that was her color of choice. It seems to be well made and snugly fit her phone. She seems very pleased. Do not know how it will hold up for a 12 year old, I certainly hope well for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Great case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. I love not having to worry when I am in the rain with my phone out. I love it so much that both my kids have it too. The only minor issue is the space where the lightning plug goes in is small so you can pretty much only use the Apple charger.

    I would recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 3 out of 5 stars

    Adequate coverage, some drawbacks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finger print reader is not as sensitive as OtterBox, often doesn't take it and I have to type in code.. have registered 5 different versions of my thumb! Silly audiojack extension thing... they should give you at least 5 in the box, so often have to take off case. Compared to OtterBox, screen does not fit snuggly, seems a little cheap. Finally, lightening port pass-through is small, and does not accept any other lightending cords other than apple, so those 12 foot extension lightening cords I bought do not work... unless I take off case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sturdy Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife requested this case and it has been fantastic. We have a 2 year old who wants to touch, throw, drop, spill or color on everything. This case has been a great protection against her.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Think I got a bad case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is great for the accident prone person. However having an issue with being heard on the other end!

    I would recommend this to a friend