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Customer reviews

Rating 4.3 out of 5 stars with 2473 reviews

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89%
would recommend
to a friend

Customers are saying

Customers consistently note the excellent protection and water resistance offered by the FRE Hard Case for Apple® iPhone® 6, with many praising its snug fit and lightweight design. However, some users experienced issues with sound quality and compatibility with certain chargers. The case's price point also drew some criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,473 reviews
  • Cons mentioned:
    Bulk, Price

    Rated 2 out of 5 stars

    Looks good, bad design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case itself looks really nice and isnt too bulky. The scren protector works well. The problem with thos case, besides the price, is the switch for turning on and off the mute doesnt work. I bought two with the same issue and returned.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this case does muffle sound a little bit, the price you pay for having protection from the elements!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Taking it back same day

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received an iPhone 6 for Christmas from my wife and on New Years day, after hours of decision I bought the LifeProof iPhone 6 case. I brought it home and followed the simple directions. Two problems with this case are that the mute switch on the top left side does not work. The only way to get it to work is to squeeze the case and push the rubber so hard it nearly tares. The second problem is that you can only charge with an Apple brand original charging wire. I have charging wires at work, media room and car. They are not Apple brand and will not fit into the case to charge the phone. I guess if you are an Apple purist and will not buy after-market wires to charge this may not be a problem, technically, but it's a problem for me. Other than that the push buttons work and the case is thin while looking good as well. Oh by the way, if you use your speaker on your iPhone and realize it sounds good that will no longer be the case playing music through this case. It sounds like the singers are in body bags singing. I hope this helps. Good idea but NOT worth $80.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace it because the bottom broke. otherwise great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I would recommend this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case. Not bulky like a lot of life-proof cases

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection for iphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my phone fell when I was participating in a marathon in Brazil and this case did its job. I recommend to anybody.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Expensive But Worth It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my daughter's phone. This case has saved her phone from numerous drops!

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Perfect for my new iphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cover is perfect for my new iPhone 6. it's waterproof and dropproof... perfection!!!

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Great slim case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice durable case that is not too large. Screen works well through case

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    skip it acorse the pool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    drop it bang it swim with it do what ever go anywhere cant beat the case

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof
    Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Hated it!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you really need a waterproof case then this is the case for you but if you need too hear music or use the speaker for phone calls its terrible. It sounds muffled and the case has a vibration when the speaker is on. You also have to carry around an auxiliary extension cable in case you need to use your auxiliary input in you car. For the price I paid I was very disappointed!!!!!

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey Sassy,

      No music or speakerphone, you say? That just won’t cut it for a LifeProof FRE, we say! These things should absolutely not be negatively impacted by the use of your case, and we are more than happy to help get you set up with the maximum protection and sonic bliss you expect and deserve. In most instances, a re-installation of your device will alleviate any audio issues that you are experiencing, as even a slight adjustment to how it sets into the case can clear things up quite a bit. If this doesn’t fix things up for you, then please don’t hesitate to reach out to our LifeProof Lifeguards at 1-888-533-0735, and we can set you up with some more troubleshooting tips or even a warranty replacement if necessary.

      Cheers!
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised at how light this is. I would recommend this product.

    I would recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 3 out of 5 stars

    Not for my needs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a good product if you are using the regular charging cable, not for adapters, my car's charger cable didn't fit, I tried buying an Apple adapter but didn't fit as well, so I decided returned.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Nice Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case looks great and it protects your for COMPLETELY.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case but please tell me how does the phone bend inside the case . I know most will probably be like no way . I would be the same way but I would upload a photo of it but not able to . Seems strong but apparently it weak in some areas .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    I think it is good for parents with messy kids

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case pretty good but there are some things I don't like about this case is that the screen gets so dirty. Also the mute switch broke after a month of using it. Another thing that annoys me is that the screen protector got a scuff that won't go away after I dropped. The case is over all is a pretty good case. I think that it is good if you have children that might spill or drop your phone a lot. If you are getting for a everyday case try something else because the screen get so gross after a while.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Rmon,

      We're very sorry to see that you are having some trouble with your LifeProof FRĒ. While the screen may require some TLC when it comes to keeping it clean (depending on what the case is exposed to), we most certainly can help with that damaged mute/ringer toggle switch! Feel free to reach out to our friendly LifeProof Lifeguards at 1-888-533-0735, and we'll dive in for the rescue with a warranty replacement to make sure your iPhone is covered with maximum waterproof protection!

      Cheers,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Like this fact it's waterproof

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a pelican case but it's not waterproof and is way thicker. This case still highlights the elegance of the ip6.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great way to protect your phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my 4 LifeProof. I have used both Nuud & Fre. LifeProof has fixed the Fre now and the soundquality is way better. I looked at the Nuud but for the iPhone 6 is looks clunky and I am happy with the additional protection, for less.

    I would recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 1 out of 5 stars

    Can only use Apple chargers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this case can protect from any and all destructive things you can do to a phone, but the fact that they changed the size of the charging hole is extremely frustrating. My car charger and bedside clock/charger will not fit in. The life proof 5 (which uses the same chargers has a different shaped hole and they work fine. Unless Apple has a hand in this I don't see why they wouldn't leave a good thing alone :(

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 4 out of 5 stars

    Great Cases

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 7th life proof case I have purchased. I usually average needing 2 per the life of each iphone for my son because he is really hard on them. The phones are spared the beating he gives the cases. I just wish the charging jack hole would be a little larger consistently.

    I would recommend this to a friend