Customer Ratings & Reviews

This case is surprisingly slim and after 18 months use have had no issues.

This case is NOT built the way the previous models were. I literally had to return three cases before it finally past the water test. The plastic cover material is awful compared to previous ones, this one gets scratched up real bad and fast. The plastic piece that covers the charging port fell out after two weeks, making it no longer waterproof. Thrilled with iPhone 4 version. This version I think my 7yr old could have built a longer lasting product. Clearly was rushed to make sales and quality suffered badly.

This case used to be okay. Until the vibrate/ring button stopped working. After trials and tribulations thinking it was my phone we finally came to conclusion that it was the case itself that would not allow me to switch my phone to vibrate. Soooo... If you don't mind your phone going off in an important meeting, funeral, or wedding go right ahead and make this purchase, but if you don't want to worry about disrupting events I'd steer away from this product until they revamp the design. Thankfully, I've heard lifeproof is good about if you have issues with their products. Hopefully, they will be when I call in.... Also, for those of you thinking it's your phone that's messed up it isn't! I've had this discussion with about 5 others also struggling with this issue on this model.

I don't write many negative reviews but this case has a major design flaw that renders the waterproof design useless if it failes. This flaw meant my phone got ruined. Waterproof doors should always have a secondary locking mechanism to prevent accidental opening when being used in the water. At some point, despite periodic checks by me, the door came open in my pocket and water got in and killed my phone. It was never even submerged for longer than a minute but it is completely dead now. I should have recognized this before trusting the case with my phone, but I trusted the design and the claims of waterproofing to mean the door would stay put. An expensive lesson. A simple change to the door to incorporate a sliding lock to prevent the door from being caught by a pocket lining or anything else and coming open would prevent this from happening. It is extremely disappointing that after going through all of the waterproofing checks outlined in the manual and feeling confident in the case to keep my phone protected during some brief use in water that it failed and as a result my phone was destroyed. Other than that the case is fine, I found the screen cover to decrease accuracy and responsiveness somewhat but not enough to to make the phone unuseable.

The Lifeproof case is perfect for my iPhone 6. I have dropped it many times and it is worth the price.

I haven't used this case yet, but I've had one for my iPhone 4 and another for my iPhone 4s. Love em!!

I had my first case for 15 days when I exchanged it for a new one because the volume switch wasn't working all the time. I exchanged it and the new case had the same problem so within my 15 day exchange time frame I took it in and again got a new case... I just got home, put the case on and the switch doesn't work on that case either! The iPhone 6 has a smaller volume switch than the case which makes it difficult for it to turn on and off properly. However, the case is wonderful but this is a key feature on my iPhone I use 24/7 and will not continue using a case if it's not working properly. LifeProof just lost a loyal customer!!

This case is really, really nice. The phone looks great in it.

I bought this case a few months ago and it wasn't closing properly at the top. I liked how thin the edges were and it made it a lot easier to type compared to the otterbox so I exchanged it for another one. I had the second case for about a week and noticed the same issues with the gap at the top and a shiny film underneath the screen. I never put it in water or use the phone out of the case. Not happy with this product at all.

I bought my lifeproof last week and it was a complete waste of money. I dropped it in my driveway from WAY under 6.5 feet and it shattered. to the point where there are shattered pieces of glass inside the case and I crunch when I type. never buying another lifeproof. EVER. they lie about their quality and especially for such a pricey item.

not very protective, collects dust on the inside and out side, dust over camera, ruins quality of artsy pics! real disappointed but overall pretty good definiteley should buy!

Seriously disappointing experience, purchased a brand new iPhone 6, 64 GB on January 30th of 2015 and was also sold a life proof case, the case was tested empty and was water proof at that time. On August 28th 2015 my phone had its first encounter with water and the phone was unsalvageable due to a breakdown in their adhesive around the home button. Today I called life proof to advise of the manufacturing defect and was told that this happens with lots of their cases, and the CSR reiterated that this "happens all the time". If they are aware of the defect in their product why are they still advertising them as life proof? And water proof? Why not use a better adhesive/seal? Seriously the worst customer service, not even a word of sympathy or any word of confidence in their product. Hard to believe that this is an Otter product, I've used Otter products for years and their customer service used to be phenomenal. I would have at the very least expected a statement like "our cases are usually good, let us prove it to you" but nope I was told that this is typical with no remorse for a defective product. Buyer beware with this product they are not often reliable by there own representatives admission. Very disappointing as this could have been a great product if a quality adhesive or seal was being used. Save your phones and your dollars!

I've had a LifeProof case on my iPhone 5 & 5S for a couple years and love it. I waited to get an iPhone 6 until LifeProof had a case for it. So It got the iPhone and a LifeProof case. I've worked for several hours and I can not get the mute switch to work. The switch on the phone is very small and almost impossible to get the switch on the case to reliably engage. Like the other review said I slide that side in first and made sure it was in the matching switch in the case, but after one or two operations it would no longer function. Aside from that it is typical LifeProof case. It does add additional bulk to the phone, especially the height - probably make the almost 1/2" taller and a bit wider.

this item is great. I got this for my mom because she kept breaking her phone. she loves it.

this is the worst case I have ever wasted my money on. It was great at first but after about a month the edges started coming undone. I was hesitant about the seal because it can only last but so long but the best buy associate ensured me that this was the best case on the market, including the tech at Verizon, so I felt safe... Should have listened to my gut because I was right. A month later at the beach my phone had vapor in the back of the case meaning water had gotten inside somehow. The volume button has also come off because I guess the makers don't expect you to be going from silent to ringer everyday..... Bottom line, don't waste your money and get the regular case. Unless you plan on filing a claim with the lifeproof company itself because this case will not last. My boyfriends case did the same thing and we bought them at the same time. Good luck!

I've had two of these on a 6 and have had 2 cracked screens....if you want a case that will actually protect your phone get a LUNATIK the screen protector is gorilla glass not plastic

Mad the screen very grainy. Unless you want to do extreme things with your phone, I would not recommend this. It is overkill for everyday use. Get the Thule instead with a screen protector. Great protection while being casual.

great case all wrapped up under one cover. Thanks. a ++++++

I bought this case (but in red) and within a month saw many things I disliked. Your pictures are blurry, and lights seem to move? The charger protecter is hard to get off and the hole has cracked, and other pieces fell off and the case was now not waterproof. (I never dropped my phone) I used my warranty claim, and received a refurbished case, which had the same problems!!!! I'm NOT paying $5 to get ANOTHER refurbished case the will probably BREAK again... I also dislike the color red, it looked better in store.

After just a couple of months, the piece of rubber covering the ringer button ripped apart (so much for waterproof). Don't like the feel/glare of the built in screen cover.