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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2473 reviews

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89%
would recommend
to a friend

Customers are saying

Customers consistently note the excellent protection and water resistance offered by the FRE Hard Case for Apple® iPhone® 6, with many praising its snug fit and lightweight design. However, some users experienced issues with sound quality and compatibility with certain chargers. The case's price point also drew some criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,473 reviews
  • Rated 4 out of 5 stars

    Pink Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the other cases made by Lifeproof, it does what it is supposed to do. The nob that seals the headphone jack could be a little smoother.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    New iphone 6 destroyed by a 3ft drop in this case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Lifeproof" only applies if your life doesn't involve things like walking down city sidewalks. I dropped my phone while trying to put it back in my jacket pocket. I picked it up only to find the screen completely shattered. Since I'm only 5'8", I'm fairly certain that the fall did not exceed the product's specs. This product is garbage, and I am returning it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great case for working husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband works out in the elements, the phone is well protected; however, it is hard to find charger cables that fit and work with this case.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy case, slim and slick looking. The only real issue is the silent swit h. Does not work very well.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Doesn't live up to life proof quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case doesn't seal well and after a couple of weeks it looks awful. Also, it always sounds muffled causing me to yell through the phone for someone else to hear me. When on speaker the phone has an echo. I have replaced this case a few times and am thinking of just getting another case. Not as good as the life proof for other iPhones. Disappointed greatly

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Cant charge with case on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very protective but can't charge phone with case in and hard to talk on FaceTime with case on

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product. Life proof is quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has excellent service and excellent products! This is the kind of organization that is a leader in the industry! I am excited every time I step inside a best buy store! Please-- keep up the good work!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A MUST HAVE FOR IPHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE LIFE PROOF CASE IS PRETTY MUCH A NECESSITY WITH HOW EASILY THE SCREEN SHATTERS ON THE IPHONE. SO FAR IT HAS PROTECTED IT SATISFACTORILY.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    perfect in "almost" every way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it all stars, except that "after market" fire wire plugs are to big to fit with case on. Apple original power cable fit nicely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LifeProof iPhone 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case except the first one cracked at the bottom of the top half. It was replaced with a whole new case from Lifeproof with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LifeProof all the way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason for this purchase was a new phone because otherwise these cases are pretty much indestructible! I highly recommend these cases for everyone especially teenagers! Well worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 4 out of 5 stars

    Keeps out the dust at work no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I remodel homes so the work sites are usually very dirty and dust from cutting material gets every where. This case keeps the dust out of all the holes of my phone so it stays in great shape when ever I need to sell back the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very please with product performance. The only issue I have is that using the charging cord while the case is on it is very difficult.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case for mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite being light on instructions and a little difficult to assemble, the case has done a good job of keeping the phone intact so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with the build quality and it is holding up well with my waterpolo player. Appreciate having this available at bestbuy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but vegas heat made the rubber inside come loose. Warranty covered getting a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 3 out of 5 stars

    Phone broke while in case. Not much protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son dropped phone in case and screen shattered, maybe waterproof but it sure isn't drop proof.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Iphone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Best Buy to purchase a case for my daughters new IPhone. The associate was very knowledgeable and showed us the features of a LifeProof case. This case is indestructible!! Great purchase!

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    OK case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is hard to hear someone when they have this case on their phone. It muffles the sound.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi BigMama45,

      Sorry to see that you’re having some sonic interference with your LifeProof FRE, but we hear you loud and clear, and we’re confident that we can get you the same audio quality with your case. Often times a simple reinstallation will clear things right up. Go ahead and remove your device from the case, then blow air forcefully through the speaker membrane of the case as though blowing out a candle. This can release any air or debris that may have become trapped. When you set your iPhone back into the case, be sure to place it in bottom first for best alignment between the speaker and membrane to help create a clear path for sound to travel through. If you should find the issue persists, feel free to give our friendly LifeProof Lifeguards a call at 1-888-533-0735, and we’ll dive in for the rescue with a warranty replacement!

      Cheers,
      LifeProof Customer Service Team lifeproof

  • Rated 5 out of 5 stars

    Fantastic case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the phone very well. Minimal issues with touchpad, no more than my friends who don't have a cover on their phone. Audio quality is much better than in my life proof case for my iPhone 5.

    I would recommend this to a friend