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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3993 reviews

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89%
would recommend
to a friend

Customers are saying

Customers consistently note the excellent protection and water resistance offered by the FRE Hard Case for Apple® iPhone® 6, with many praising its snug fit and lightweight design. However, some users experienced issues with sound quality and compatibility with certain chargers. The case's price point also drew some criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 3,993 reviews
  • Pros mentioned:
    Protection

    Rated 1 out of 5 stars

    Discolored

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection this case provides however it has discolored after a month of use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the I6 is pretty large, the rubber grips on the back give you a chance to use it one handed without the risk of it slipping. I added a tempered glass screen cover and am very pleased.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second time I used this product it started leaking water and luckily I caught it in time where my phone was not ruined

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Use right & works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep on cannot pop off all the time u have to have the actual Apple brand charging cord bc it won't fit to charge without that kind of cord. Other than that it works great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the phone. I think that this may be the best iPhone case yet. I love the way it feels and looks. I would recommend this phone case to anyone that likes perfection. This is my Word

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    hearing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't hear my callers. It's not the phone, something is wrong with this product

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overall look good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall look of the phone case is good. However, when you press something on screen, the screen cover blocks it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter really wanted this for christmas , kinda pricey but she loves it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually did not like this case for the reason of; during phone calls it was hard for people to hear me. I think the microphone is covered since it's life proof.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Was on Sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really a fan of this case. Buttons are hard to press because of rigid case. I prefer the otterbox commuter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lifeproof took its time for a reason

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had purchase a lifeproof before until now, very please with my purchase

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great protector, however has its flaws..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case makes sound quality horrible Only works for iPhone Headphones UNLESS you use audio jack which can be quite annoying. Not to mention I had to wait almost 3 weeks because of Best Buys Error so I wasn't all that glad when finally recieving. Back piece of cake gets dirty easily and dented as well.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Brand,

      Thanks for the feedback! We’re glad that the FRE is protecting your iPhone 6. True, we cannot guarantee that third party headphones will be compatible without the headphone adapter. The adapter is needed to keep everything waterproof while using the auxiliary port. The sound quality is a mystery and we are sorry that yours is poor. This is not typical and we certainly want to help. Please give us a call at 1-855-419-7418, and we will be happy to get you set up with a warranty replacement.

      Best,
      LifeProof Customer Service Team lifeproof

  • Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted this for her IPhone and it was difficult to find. Best Buy had it and we are satisfied.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clear plastic cover on the case scratched super easily the first time I put it on and had it in my pocket.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Way over priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've gone through two of these cases now, and I'm about to be on my third.....I rest my case (no pun intended).

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Case closed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case, works just like most lifeproof cases. I believe they just came out with them, so colors are limited.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Dont buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not hear people I was talking to half of the time they were muffled

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works as Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works as expected. But as with all products, the true value is according to each user.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My case last about 2 years. Well worth the money. Wish they had better sales on them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a lifeproof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several lifeproof products and this one does not disappoint. Only wish they had the bet clip. If you work in the elements then this case is your only choice.

    I would recommend this to a friend