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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3993 reviews

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89%
would recommend
to a friend

Customers are saying

Customers consistently note the excellent protection and water resistance offered by the FRE Hard Case for Apple® iPhone® 6, with many praising its snug fit and lightweight design. However, some users experienced issues with sound quality and compatibility with certain chargers. The case's price point also drew some criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 3,993 reviews
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Thin and tough for the price Would definitely buy again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not well made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INot well made for daily use. I use my earpiece daily and the little turn knob on the case that you open for the earpiece is made of plastic . It broke after a week of use ... I returned it and decided not to purchase again because of that ... Would not recommend if you use a earpiece often. It will break on you very soon after purchase because of the material it is made of PLASTIC...Lifeproof redesign this flaw...

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi TT5876,

      A very unfortunate turn of events with your LifeProof FRĒ, to be sure. We're sorry to see that your recent experience was so disappointing, and we wish we would have had the chance to act prior to your returning the case. We do extensive testing on each of our designs, so our sense is that this is an isolated incident that could likely have been resolved with a warranty replacement. Understanding that you have already moved on, we do hope that you might give us another look in the future, and if you ever have any questions or concerns with any of our products, please know that we are here and happy to help. 1-888-533-0735.

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Rated 3 out of 5 stars

    It is good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is get moisture or bubbles underneath the screen cover

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for the iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a good case to keep my iPhone safe. This one works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim and practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the easy access to all my buttons. A breeze to put together

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a life proof case for my 5C and was very happy with it. This lifeproof case is much flimsier and within weeks the buttons on the side stopped working. I now can't put my phone on silent. Very disappointed with the quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, light weight, stylish - worth the money. Would recommend to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my phone. I have dropped it many times. The case protects my phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some cases fit better than others Doesn't matter the color either

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case and served its point as long as you don't mind spending a lot for it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Other than it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to turn mute button on and off other then that is great

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    LifeProof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job at protecting from those drops and water getting on the phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't like so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is not as durable as I thought. The case separates on its own

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son and he loved it. Will buy one for me when I get the iPhone 6!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best phone case ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is 3rd Lifeproof case for different phones. Wouldn't consider anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It actually works! Very happy!! I like that you can buy skins for them 2!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great slim case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case for the iPhone 6 is perfectly slim! Fits easily in and out of pockets.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case very strong and durable. One of the strongest cases on the market

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good case but.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything is good except the silence ringer doesn't work well

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT Waterproof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is not actually waterproof. This is my second "Lifeproof" case and both of them have failed to protect my phone from the water. I jumped in the pool for less then 5 seconds and took my phone out immediately, then proceeded to take off the case and as I did I noticed all the water on my phone. Now my phone won't work and i'm left with a terrible case that is useless. Thank you Lifeproof for costing me around $1000 for claiming to be something you ARE NOT. Then when it comes to trying to make a claim on the phone they just dance around you for weeks and months until you don't feel like dealing with them.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi BestBuy2121,

      We are very sorry to see that you’ve had some protection issues with your LifeProof FRE. We put tremendous resources into the development of all of our cases to ensure that they will perform up to the highest standards, but unfortunately, we are unable to guarantee an incident-free outcome in all situations. Although our warranty does not extend to your electronic device, we would very much like to send you a replacement LifeProof case. Please feel free to give us a call at 1-888-533-0735 and we can get this going for you.

      Sincerely,
      LifeProof Customer Service Team lifeproof