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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 551 reviews

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78%
would recommend
to a friend

Customers are saying

Customers value the extended battery life, protection, waterproof and water resistance capabilities, and overall case quality of the FRE Power for iPhone 6 Plus/6s Plus case. However, some customers have experienced issues with charging, and find the case to be heavy and bulky. Some customers feel the size is too big and the price is too high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 551 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really practical phone case for someone who works long hours or doesn't have access to a charger.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best case you could buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case works great and provides the protection that I need everyday in my work environment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as expected for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 of them, 2 for 6s and one for 6s plus and have had problems with 2 of them, both problems were with the the charger wires that came with case became loose and not connecting and not charging, was able to exchange, both were only used about a month, so if any problems with new ones and I will be out a lot of money, $150 for a case to keep a phone charged and not work... save money and keep phone charged....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ITS Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a lot of issues with phone protecters. Even with the first life proof that i bought. I haven't had any issues with this one. everyone can hear me, it goes on easier, and is easier to take off. Plus it has a built in battery :) I just wish the charger was an apple charger

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ! I just hate when the rubber band comes out of place, it's annoying sometimes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I think it's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It appears to be fine. I haven't had it long enough to really determine if it's as great as it can be. I'll give it some time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great back up for my phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great case very durable and it's awesome that it has another 100% charge for my phone!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Keeps battery charged longer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this case because it keeps my phone charged for a longer period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good extra charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it just push the button in the back and the charger will charge the phone

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Pretty bulky but protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble in the beginning trying to get it to charge properly. But works fairly good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery in this case charges my iohone to its fullest 2 1/2 times. This is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just not right for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I was about to go on a week long trip overseas. I had issues with responsiveness of the screen near the edges. I don't know if this was due to me leaving the screen protector on, but it was annoying to deal with. Plus the film on the fingerprint reader was giving me issues and I still had to enter my code more often than not. I ended up returning it as it just wasn't up to par for me.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi ATLHokie,

      We are sorry that the FRE Power case did not work out for you. Leaving an additional screen protector on your phone can hinder the touchscreen sensitivity as the FRE Power already has a built in screen protector. That is strange that the fingerprint reader was not working all of the time with this case installed. We truly hope that this one abnormal experience does not discourage you from considering our products in the future. If you ever have any LifeProof questions please feel free to give us a call at 1-888-533-0735. We are happy to help!

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that my iPhone is fully protected and with available charge every time I need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice size and use ability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only negative is the android port. Only had a couple months and already loose. Can see having issues later down the road.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair to poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this case covering the microphone, people I'm talking to ALWAYS complain that they can't hear or understand me---- my voice is too quiet and garbled; therefore I have to use a Bluetooth earpiece to use my phone with this case on it. PLUS, the case doesn't snap completely shut and form a good seal so I'm not exactly sure it's waterproof. But it's too late to get my money back from Best Buy.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi there,

      We are sorry that this FRE Power case is making it difficult for others to hear you and that it does not seem to be closing all of the way. This is concerning and we absolutely want to assist with these unusual issues as soon as possible.

      When you have a moment, please give us a call at 1-888-533-0735 and we will gladly sort things out in any way that we can. If needed, we can easily get a warranty replacement set up!

      Best,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great life proof case and Backup Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy this Life Proof Case with backup battery. The product perform as stated.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked how it was supposed to, kept the phone safe and charged.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Too many issurs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 2 exchange 2xs to find a case that would fit. Finally got 1 to fit, works ok.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case works great and the charger works quickly I would recommend this case to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for extra power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third one, they last about a year. Sometime a little weird when it comes to using certain cords

    I would recommend this to a friend