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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 210 reviews

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87%
would recommend
to a friend

Customers are saying

Customers are impressed with the extended battery life and the waterproof protection offered by the fre Power Waterproof Battery Case for Apple® iPhone® 6. However, some users experienced issues with charging and noted that the case adds weight and bulk to the phone, impacting sound quality for some. While the case provides a good level of protection, concerns about size and charging reliability were also raised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 210 reviews
  • Rated 3 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case home button was ineffective. The price was steep. The variety of colors was awful!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my kids phones and they haven't complained to me about them. It's been a couple of weeks and the phone isn't broke or scrached. In my opinion well worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great protector and charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the screen is hard to use, it protects your phone very well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a gift for my girlfriend at the time, now my wife. Great way to keep from having to charge during the day while offering awesome protection for the phone!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not low enough!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This $129.99 "life proof" case was the cause of the ruining of my iphone6. I accidentally dropped it in water and as I scooped it up, it had filled with water already (maybe15 sec.). It had come unsnapped somehow. Don't trust this case with your phone!!!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging, Weight

    Rated 1 out of 5 stars

    can't use iPhone cable to charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for 16 year old son & he Would like to return. Wouldn't buy again since can't use iPhone cable to charge. Also super bulky & heavy.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi SoonerMom,

      We are sorry for any charging confusion with the FRE Power case and that it is a bit too bulky for your son. True, you do have to use the included cable to charge the case and iPhone. We did everything we could to keep the FRE Power as streamlined as possible without sacrificing protection and allowing for one full phone battery recharge. If you happen to have any LifeProof questions please feel free to give us a call at 1-855-419-7418.

      Best,
      LifeProof Customer Service Team lifeproof

  • Rated 5 out of 5 stars

    Ruined my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this before going on vacation. Used my phone in the water & water leaked into my Phone and ruined it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case very useful for school and work. Especially for being away from a wall outlet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good case but recently I dropped it in water and water went into my phone. I guess it really isn't waterproof...

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Sarita,

      We are sorry that this FRE Power case let water infiltrate its perimeter. We assure you that this is not at all normal and we will be happy to replace this case through our warranty. Simply give us a call at 1-855-419-7418, and we will be happy to get that warranty replacement case arranged for you.

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Rated 1 out of 5 stars

    was not waterproof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger in the case worked well but the case leaked and ruined my sons phone. It was actually his second case cause the first one didn't seal properly in the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Caused phone damage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone began to malfunction as soon as I started using the battery in the case. This was a waste of $. I had to replace my phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good quality and it fits my phone real good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't do the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super excited to buy it and took it back within the first week. Did not work as advertised!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery wont charge after 3 weeks of use and Best Buy policy won't allow the return on it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't fit my 6s. Had to get an otter box until the new ones come out

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Did not like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product thinking it would be awesome, but I actually hated it. It takes a different charger and when I put it on my phone wouldn't even charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Protection

    Rated 4 out of 5 stars

    Would be perfect IF it only...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it only... -Had an Apple plug not an Andriod since it holds an iphone 6, then I wouldn't have had to purchase extra cords and chargers -Allowed for earbuds and headphones to work because it doesn't allow the plug to connect, case it just a smidge too thick in that spot so it won't connect all the way and renders them useless while in the case -The screen cover didn't seem to evenly hit my screen causing a strange streaky looking effect in the middle of the screen when the case is on the phone -The rubber lining has cracked in a couple of places What is perfect about it is... + This case protects my phone wonderfully + This case charges my phone consistently

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life was very low. The case only lasted about a year. Then wouldn’t charge my phone!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Charger broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger broke and isn't charging the battery on my 3rd week that I had it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Protection

    Rated 4 out of 5 stars

    Awesome Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating on if I wanted to buy a Mophie or this case and I have to say the case was totally worth it. I don't have to charge my phone constantly while I am at work and then when I get home I only have one thing to plug in for the next day. It is a bit pricey, but if you need something that will protect your phone while helping keep it charged this case does the job.

    I would recommend this to a friend