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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $79.99

Customer reviews

Rating 4.5 out of 5 stars with 1586 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Frē Protective Case's robust protection and water resistance, frequently praising its ease of use and lightweight design. However, some users noted concerns regarding sound quality and bulkiness, with a few mentioning challenges related to the screen protector and headphone jack compatibility. The price point also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,586 reviews
  • Rated 5 out of 5 stars

    Nice protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal & this is exactly what I'm looking for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Leaks water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked when I submerged it one day and the next day I submerged it water leaked into it, I had even checked to make sure the case was tight and in place. It is hard to text, but that's kind of a given with a waterproof case that has a cover over the screen

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice case for the price. Totally works as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is well worth its purchase. Bought it for my kids.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not exactly what I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is slim and looks good. I didn't realize that the screen protector had a thick black trim around it and makes my screen look really small. I also didn't expect there to be rubber pieces that stick out on the side. Going to take some time to get used to this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would get this product again it is very durable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a cover and best buy had it. pretty good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifeproof is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lifeproof has saved my phone many times. Life fan!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LifeProof - Frē Protective Case for Apple iPhone 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is nice for my son who does construction work. The only issue we are having with the case is the microphone. You can't hear him with the case on. It sounds like he is muffled or in a large room on speaker phone. We have swapped it out 2x and the same issue.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case. They only seem to last just past the warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for her

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sturdy case for her ability to work with phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a cover and best buy had it. good price too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kid proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it so the kids couldn't chew on the mic. Works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is nice and works well. It looks good too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case...would recommend it to anyone. Durable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case for teen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish screen was more scratch resistant. ...........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my dad and it's working just fine

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 2 out of 5 stars

    O

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is hard to use. I understand these are designed to seal to make it waterproof but the volume and mute are almost impossible to work. I will be giving mine to someone else To use

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 2 out of 5 stars

    Less is more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plastic front clear panel makes it hard to control the phone and offers nothing protective for screen impact. It is also loud and makes a crinkling plastic noise.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi chia,

      We're sorry to see that the screen protector on this FRĒ series is having trouble interacting with your iPhone! Additionally, it is pretty strange that it seems to be making a "crinkling" noise, and we're suspecting a trampoline gap. This means that the screen shield might be sitting a little too high above the phone display, and our friendly representatives would love to smooth things over with a quick warranty replacement. Just give them a call at 1-888-533-0735, and they'll send you a brand-new FRĒ case in no time at all!

      Cheers,
      LifeProof Customer Service Team lifeproof

  • Rated 3 out of 5 stars

    Good except one thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clip that is supposed to open for charging broke. Thus negating the waterproof feature. Keep the device that allows you to bridge the headphone depth, any standard headphone connection is not long enough.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey pinkpinkuno,

      We’re sorry that the charge port door on this FRE case broke. We completely understand why this is disappointing and we absolutely want to get things back on track for you. Please give us a call at 1-888-533-0735, and we will be more than happy to get a warranty replacement set up as soon as possible!

      Cheers,
      LifeProof Customer Service Team lifeproof

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