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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 375 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers recognize the Fre Protective Case's excellent protection and water resistance as significant advantages, frequently praising its ease of use and snug fit. However, some users express concerns about the integrated screen protector and the case's impact on sound quality during calls. A few also mention the price point as a potential drawback and some issues with the charging port cover. Overall, the case receives positive feedback for its protective qualities but has some areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 375 reviews
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying this type of phone case for the past 8 years. It’s good quality and it was on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dude what do u want me to say its literally just a phone case i just want my points

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this phone case! I will never buy anything else but a life proof!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life proof

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always got the life proof case and love them. Never had a problem when I dropping my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My oldest son got a new phone and he needed a case. Looking for one to protect the phone better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits and looks great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. I was a little hesitate to order because of the price, but it’s totally worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector, Sound quality

    Rated 1 out of 5 stars

    Rough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It causes bubbles in the screen and muffles the sound quality when talking. I would not recommend to anyone

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hello there!

      We're so sorry to hear that you're experiencing " air bubbles" in the screen protector and sound quality issues! While not present in the majority of our cases, there are certain conditions that may cause "air bubbles" or Newtonian rings under the screen protector of your FRĒ case. Thankfully, we have some simple tips to help prevent this issue! Be sure to thoroughly clean your case and the screen of your phone with a microfiber cloth. Additionally, try to install your case in the driest place you can, as higher levels of humidity can be the source of this effect. When you are reinstalling the case, we recommend putting the bottom of the device in first to make sure the speakers align properly. This will help prevent sound quality issues. If you continue to have issue please reach out to our Customer Service Team here: https://www.lifeproof.com/en-us/contact-us

      Best,

      LifeProof Customer Service Team Lifeproof

  • Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved Otterbox cases. Glad I found this since they aren't around anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awsome at protecting my phone, never used others

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can beat up my phone in the first 2 days. I have used Lifeproof since my first iPhone 4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality is great!more durable than any other phone case i’ve had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this...my phone is well protected while pursuing my outdoor lifestyle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TweenProof

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Challenging to put on but very sleek once it is. Great for my tween

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life proof case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like life who cases because I had them on all my phones in the real sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Amazing quality! Worth the price. We would buy another :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robust and slim

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is slim, durable, and can withstand the life of a teenager.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, only annoyance is the knob for silencing the phone being wonky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but I brought this as a gift. It works well! Very rugged.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 2 out of 5 stars

    Life proof

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like life proof but the screen cover is bad, clings to scream and looks bubbly. I will have to contact customer service

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi there!

      We're sorry to hear that you're having trouble using the screen of your phone with that FRĒ case on! Keep in mind, using additional screen protection alongside a FRĒ case can lead to issues like this. That being said, if you're not using any extra screen protection, please don't hesitate to reach out to our helpful Customer Service Team at 1-888-533-0735, and we can get you helped out.

      Best,
      LifeProof Customer Service Team Lifeproof

  • Rated 5 out of 5 stars

    The best phone. Powerful! Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third or fourth Iphone I have owned. Absolutely the best. Love the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifeproof

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Like this new style even better than the old one.

    I would recommend this to a friend