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Customer reviews

Rating 4.3 out of 5 stars with 375 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers recognize the Fre Protective Case's excellent protection and water resistance as significant advantages, frequently praising its ease of use and snug fit. However, some users express concerns about the integrated screen protector and the case's impact on sound quality during calls. A few also mention the price point as a potential drawback and some issues with the charging port cover. Overall, the case receives positive feedback for its protective qualities but has some areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 375 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Iphone11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great case for protection. I dropped my phone and it didn’t crack or nothing.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good buy for the new phone - case is sturdy and protective, just as described.

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case for the price. Would definitely recommend to anyone wanting a waterproof case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels very sturdy, with a hard plastic backing and a responsive, clear, front. For the life of me, I can’t get rid of the little rainbow spots from the meeting of the screen and case, but I’ve had that problem with every other case ever. The charging port cover is verrrry secure. I don’t have nails, so it’s difficult to open, and I actually use a small screwdriver to open it, but I prefer that because of the waterproof rating.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look for something totally protect the phone this is perfect case and screen protection all in one

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 1 out of 5 stars

    Unacceptable all the way around

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case because I wanted the built in screen protector. I typically go with the Otterbox case but they did not have one with a screen protector for the iPhone 11. When I put the case on everything appeared to be up to par. I did not use my phone again for a couple of hours and then immediately when I actually touched the screen I noticed what looked like grease marks on the screen even though the phone and case had been cleaned and dried thoroughly. I then read some reviews that stated this is a common problem caused by the external screen protector sticking to the screen of the phone. It was suggested to use baby powder or a glare resistant screen protector. I tried both solutions to no avail. The customer support for LifeProof is nonexistent at best. Firstly they have a 4 hour window that they supposedly have a live chat option, however I have yet to reach an actual person. It appears that their entire customer support strategy is robots. I then sent an email and was told to submit a warranty claim and then pay $6.99 for shipping on top of the price I already paid for this overpriced case. I wish that I hadn't gotten rid of the packaging before I noticed the grease marks because I would have just returned the case. I will never buy another LifeProof case.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Awesome case!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects your phone from everything. From a hard fall to water, dirt, dust and much more!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I must have

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every phone I’ve ever had I’ve had a life proof case and I have not regretted it.

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use lifeproof for my entire family. Everyone uses the fre on their phone. Best case on market.

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Best case hands down

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my 12 pro max gotta love life proof. It’s saved me numerous times

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Expensive but good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lifeproof Fre cases have been good protecting against drop and water.

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Good phone case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my phone protected from drops water droplets and scratches

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable for the construction field. Holds up and protects against welding sparks.

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this for summertime. Perfect for the pool or the beach.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Excellent case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit, sturdy. Expensive but cheaper than buying a screen saver every month.

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Sahal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lifeproof Fire protective water resistant case is Exceptional to be honest.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Gamer Dad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the protection it gives my phone and the grip it allows......

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Nice phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Went kayaking, got a bit wet - the phone didn’t!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case! It’s always my go to case when I get the latest Apple IPhone!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Protects the phone really good. Amazing color. Great quality!!!!

    I would recommend this to a friend