Customer Ratings & Reviews
- Model:
- 77-54833
- SKU:
- 5755007
Rating by feature
- Value
Rating 3.4 out of 5 stars
- Quality
Rating 3.6 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers admire the Fre Protective Water-resistant Case for Samsung Galaxy S8+ for its great protection and water resistance, praising its snug fit and ease of use. However, some users experienced issues with the screen protector's durability and the functionality of the volume buttons. While some found the case to be lightweight, others noted concerns about sound quality and price.
This summary was generated by AI based on customer reviews.
Good case with a tiny glitch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.May it is just me not being used to this case, but the screen feeling and the plastic cover for the camera are not so great.
I would recommend this to a friendGreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case but you sacrifice some screen response with the screen protector that is on it. Only reason i gave it a 4 instead of a 5
No, I would not recommend this to a friendGreat protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Assembly is very simple, case is sturdy and durable. Water test prior to installing phone is key. Cleaning interior of case is also important prior to installing phone, dust is visible will definitely be visible.
I would recommend this to a friendGood screen cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Updated to Iphone 7 plus and needed a new screen cover. Found this one and seems to work well and should be pretty durable.
I would recommend this to a friendGood
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really don't know if my son was satisfied with this product I guess I would purchase again.
I would recommend this to a friendAwesome Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is definitely an upgrade from the S7. It is faster. Videos look nicer and there's more screen area to enjoy them on.
I would recommend this to a friendProtects phone great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is not working so great i cannot control volume up or down while the case is on. Mfg wants me to send pictures
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey there Joecity,
We're so sorry to hear that your Galaxy S8+ FRĒ isn't allowing you to turn it up! Our LifeProof detectives will be happy to take a closer look to see what's going on, so please feel welcome to call them at 1-888-533-0735. They'll investigate this mystery and resolve this situation in no time at all!
Happy Holidays,
LifeProof Customer Service Team
- Pros mentioned:Protection
Great protection, but poor results
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was very disappointing. I have had other Lifeproof cases before and loved the IPhone case! But the Samsung case has big problems!! The buttons start to wear right away and make them very difficult to use after a while. I do like how the case protects the phone, but its functionality really suffers.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi buckeye,
Uh oh, sounds like the volume buttons that that FRĒ series decided to abandon ship! We apologize that this happened, and our swashbuckling representatives would love to "ship" you a brand-new replacement case. Just give them a call at 1-888-533-0735, and they'll walk you through a simple warranty process that won't make you feel like you're walking the plank!
Cheers,
LifeProof Customer Service Team
Slim case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since the phone has a curved screen it worries me that the bezel isn't high enough to catch a fall and prevent damage.
I would recommend this to a friendSo far, so good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not dropped my phone, since purchasing the case . . . nor have I gotten it wet. Therefore, I hope the case does what it is supposed to do. I, especially, like the slim design - not bulky (like Otterbox)!
I would recommend this to a friend- Cons mentioned:Screen protector
One major drawback...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The built-in screen protector in this Lifeproof case was really annoying; there was a small pocket of air between the protector and my S8+ screen that made a highly aggravating clicking sound every time I tapped the screen. Needless to say, I couldn't deal, so I went back to my good ol' trusty Otterbox.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey there JFowl78Rox,
We're very sorry to see that this FRĒ series seemed to be suffering from excessive air! It looks like that integrated screen protector might have been sitting a little higher above the phone display that we would normally prefer, and our friendly representatives would love to help out. If you're willing to give this case another shot, please feel welcome to give them a call at 1-888-533-0735, and they'll set up a warranty claim with ease and haste. You'll have a sleek new FRĒ hugging your Galaxy S8+ in no time!
Best,
LifeProof Customer Service Team
Clunky and need large hands
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bog and clunky case cover for Samsung Galaxy S8+. The case would pressing the button by itself and I had to respond like 15 min to get it write and last I can even charge my phone bc the charging port won't let the cable all the way thru so I try the wireless and I had to wiggle it so it would charge because it doesn't work all the time so it pretty useless.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey there James,
We're sorry to learn that your FRĒ series kept running into a few practicality problems! It sounds like this particular case might be struggling with a misalignment issue, and we would recommend removing the unit and reinstalling it, making sure the volume buttons and charger port area are lined up perfectly. If that doesn't do the trick, please feel welcome to call our handy representatives at 1-888-533-0735, and they'll gladly find a quick fix for this!
Sincerely,
LifeProof Customer Service Team
- Pros mentioned:Protection
Does protect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protects phone but cant use volume on side have to take apart everytime
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey there Nicolemo1,
We apologize that this FRĒ series is having trouble completely connecting with your Galaxy S8+! Our LifeProof investigators would love to take a closer look to solve this mystery, so please don't hesitate to call them at 1-888-533-0735. They'll examine this further and get you back on track to solid device security as soon as possible!
Best,
LifeProof Customer Service Team
- Pros mentioned:Protection
Does it's job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to be sure my new Samsung galaxy s8+ was protected. so far so good!
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey Bill,
Thanks for the feedback! Happy to hear your new phone is safe and sound in our FRĒ case. If you happen to have any questions that we can help with, just ring us at 1-888-533-0735 for assistance.
Best Wishes,
LifeProof Customer Service Team
As Described
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is just as described. I have a lifeproof case in them past and would have a phone without it.
I would recommend this to a friend- Pros mentioned:Protection
Seal broke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe I got a defective one. I like that the screen was protected. I had to take the case off if I wanted to use my AUX cord in the car so that was a pain. Then the seal broke. I ended up returning due to decreased functionality as well as the seal breaking. Hopefully they can improve on both of these
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey Meggers,
We're so sorry to hear that your experience with the Galaxy S8+ FRE did not meet expectations. Had you contacted us, we would have loved to help by sending out a warranty replacement, but we completely understand your decision to return the product. Should you have any further questions, please feel welcome to call our awesome support team at 1-888-533-0735, and they'll be glad to assist you!
Regards,
LifeProof Customer Service Team
Great case, but
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have to do a better design, my cover to charge the phone already broke, luckily there is a one year warranty
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Jayc,
Thanks for your feedback! We are sorry that the charge port door on this FRE case broke early on in the journey but we are glad that you are going to use our warranty to get a new replacement case.
If you haven’t done so already, please give us a call at 1-888-533-0735 and we will be more than happy to get a warranty replacement case lined up in practically no time at all!
Best,
LifeProof Customer Service Team
Great Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love how it feels and makes me feel confident that my phone wont slide out of my hands. Easy to install. Cant even tell there is a screen protector over the actual screen Phone responds really well.
I would recommend this to a friendGreat phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lifeproof is a great case and customer service is excellent. I'm glad Bestbuy carries this product and had a great price on it as well. Bestbuy was very helpful taking me straight to this case.
I would recommend this to a friendGreat protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate the thinness of the case not as bulky as other cases but much stronger.
I would recommend this to a friend