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Customer Ratings & Reviews

Your price for this item is $62.99
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Customer reviews

Rating 4.4 out of 5 stars with 517 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the Fre Protective Water-resistant Case's protection, water resistance, and snug fit for Samsung Galaxy S8 phones. Many appreciate its lightweight design and ease of use, while some found the price to be a bit high. However, negative feedback focused on issues with the screen protector and volume buttons. A few users also experienced problems with the headphone jack cover.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 517 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an awesome product! Would recommend to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a super strong protective case. I drop my phone a lot and I work on concrete all day long. I have dropped my Galaxy s8 more times than I can count and it hasn't broken or cracked ever.

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Galaxy S8 case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case, like the waterproof promise. Durable, protective and hope never to pay a deductible for phone replacement again.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great phone case for my job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in the food industry and I use my phone for certain recipes and this case works well because I drop my phone sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for just about 1 week. So far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for those who wish to provide front (face) and rear phone protection. Great for anyone who has children and/or butter fingers.

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so thrilled with the phone we've gotten that fits this case, but the case is terrific. Been through rain storms, pools, and high humidity...no problems. When the phone was sealed, good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case is soft easy to clean protects your phone from damage. I must say thank you to Ramon who did a great job on putting the case on my phone and explaining to me how it works

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Slimmer than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case because of the waterproof feature and it has worked great. Water tested and haven't had any problems. The case is also slimmer than most cases that offer that feature

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance
    Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Good protection\frustrating screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case seems well made and waterproof. The screen protector made typing a chore. Returned

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey there Travii,

      We're so sorry to see that this FRĒ series seemed to put "typing" on your to-do list, and that you felt the best solution would be to return it! Please note for future reference that our reliable representatives are always happy to replace any damaged or defective products under our one-year warranty. However, we also completely understand your decision to return the item, and we genuinely hope that this experience does not turn you away from LifeProof forever! If you have any questions going forward, please feel free to reach out to us at 1-888-533-0735, and we'll be happy to help out!

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is EXACTLY what an on the go mom needs. With juggling everything at once something is bound to drop. In my case it's my phone. No screen protector needed, no cracked screen.

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friends always recommended me getting a life proof and now I know why. I can use in the pool and ocean which is nice living in florida and not worry about my phone getting damaged.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 4 out of 5 stars

    360° Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Completely submersible, easy to install & remove. Cons: Expensive. Touchscreen still doesn't work well under water.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey YouAsked,

      While we're glad to hear that you're enjoying many underwater adventures with the FRĒ series, we apologize that you're feeling a little apprehensive about the price point. Rest assured, the cost is well worth the maximum protection, outstanding customer service, and limited lifetime warranty that all come with the product!

      As for the touchscreen's utility while the case is submerged, unfortunately with anything that can get wet, sometimes the water will inhibit touch sensitivity. if you have any additional questions on this, please feel welcome to call our friendly representatives at 1-888-533-0735, and they'll be thrilled to help out!

      Warmly,
      LifeProof Customer Service Team lifeproof

  • Rated 1 out of 5 stars

    Don't waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am on my 3rd case since January. The case itself is strong (shock absorption). The waterproofing is ok. My major issue is the poor design of the button layout. They fold under the phone buttons rendering them useless. This has happened on all 3 cases, and the most recent case, it is a daily occurrence to remove the case from my phone and try to reset the buttons. I have been a Lifeproof customer since the Galaxy S5 and have told numerous people and friends that they are missing out if they don't get one, but that ends now. I am truly disappointed and I really wanted this case to work (buying two of them and having one replaced through warranty).

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey there Tbates,

      We sincerely apologize that you have experienced a recurring issue with your side buttons on the FRĒ series, but we’re definitely in this for the long haul to make sure your Galaxy S8 stays protected for a long time to come! If your buttons are having trouble lining up with the FRĒ series, we typically recommend re-installing the case and inserting the device while aligning the buttons first. If, after this, you continue to experience issues, our friendly representatives would love to take a closer look so that we can find the root of the problem. Feel free to give them a call at 1-888-533-0735, and once they find the cause, they’ll be able to come up with a more permanent solution. Your LifeProof confidence will be restored in no time!

      Best,
      LifeProof Customer Service Team Lifeproof

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    really good overall phone coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cover provides protection on top (face) and back giving one confidence in ability to protect the phone.. Excellent choice

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped my phone several times and the case has kept it crack free. The case cost a stupid ridiculous amount but replacing the phone would cost more so its worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Protection at a cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So yes, it protects amazing like every other lifeproof. However, Samsung made a nearly impossible to design for phone... the edge makes it a pain. The case unfortunately makes it hard to use the edge display. It also makes typing a pain with the constant click that you will feel of the plastic against the screen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is nice and rugged. It feels like it would protect the phone against a drop, which it better due to the price! Bulky, but that's expected, of course. Would recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I have against this product is that the plastic does not feel like it's part of the phone. You can feel a gap. Other than that I guess ok.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey there Alejandrobotas,

      Sorry to hear that you're not falling totally in love with the Galaxy S8 FRĒ series! It sounds like your built-in screen protector might be seated a little higher above your phone screen than we would normally prefer. Please feel free to call our awesome representatives at 1-888-533-0735, and they'll hook you up with a brand new warranty replacement! You'll be back on track to smooth, functional protection before you know it!

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protective case, bad screen protector. It leaves a rainbow look on it.

    No, I would not recommend this to a friend