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Customer Ratings & Reviews

Your price for this item is $59.99
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The comparable value price is $89.99

Customer reviews

Rating 4.6 out of 5 stars with 2556 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the Fre Protective Waterproof Case's protection and waterproof capabilities, frequently praising its snug fit and lightweight design. Many appreciate the ease of use and the available color options, although some note that sound quality may be slightly affected and the price point might be considered high by some. The slim design is also a frequently cited positive. A few users mentioned the case being a bit bulky, but overall feedback is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,556 reviews
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not ascexprfted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nit happy with this product The case covers the speaker so you cannot use the hands free.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Dear Lucy,

      Our apologies that you're feeling disappointed with the iPhone 7 FRĒ series! Sounds like your audio signal might be getting blocked by the tough waterproof barriers on the case, and our expert representatives will be happy to help with some troubleshooting tips. Just give them a ring at 1-888-533-0735, and they'll clear up those audio issues in no time!

      Happy Holidays,
      LifeProof Customer Service Team lifeproof

  • Rated 5 out of 5 stars

    great product. Pleased with purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my son's phone. Alot of choices out there. Happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for someone who drops their phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've dropped mine multiple times and it is still perfect. Case is tight and secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the life proof case and so far it has lived up to its standards

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good protection but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case protects the phone well but the sound quality effects are tremendous. The person your talking to only hears every other word. Can’t tell you how many times I had to rip the case off the phone to have s phone conversation where I could be understood. Also, the case renders fingerprint ID useless. Don’t waste your money!!

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey Scott,

      We're truly sorry to hear that this FRĒ series is having a spot of trouble with your audio signal! Before you completely condemn the case, please feel free to give our wonderful representatives a call at 1-888-533-0735. They'll be delighted to walk you through some troubleshooting tricks to set you back on track to functional protection as soon as possible!

      Best,
      LifeProof Customer Service Team lifeproof

  • Rated 5 out of 5 stars

    Great Waterproof Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything well. Do wish they had a purple color like they did with iPhone 6.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case while on vacation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to take clear pictures and videos underwater with no damage to cellphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect case for the beach so glad I decided on this one!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn’t keep dust out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earlier versions had the screw in head phone jack. This one doesn’t. It has held up a lot better than earlier versions though

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey Tantan,

      We so apologize about any confusion surrounding the headphone jack on our iPhone 7 FRĒ series! The iPhone 7 device actually does not have a headphone jack, which is why there is not a screw-in accessory with the case. If you have any additional questions, please feel free to call our friendly representatives at 1-888-533-0735, and they'll be glad to further assist you with this!

      Happy Holidays,
      LifeProof Customer Service Team lifeproof

  • Rated 5 out of 5 stars

    Does what it's made for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case works like it is supposed to. Best Buy price matches so that helped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Lifeproofs!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only cases I buy!! They are the best!! I buy them for everyone in my family!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great i phone 7 case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice case bought as a christmas gift for my son he likes that it is not so bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for active person!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are an active family and spend much time around the water. Great insurance....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During our visit to Best Buy these cases were on sale and the price was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect my phones with LifeProof - Again happy customer with this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone covers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the colors ... It is awesome.. I bought 3 of them and mix matched them...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone covers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the colors ... It is awesome.. I bought 3 of them and mix matched them...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful phone case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best you can ever get. If you get anything else you will be sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went swimming took it to the beach and dropped it so many time AND PHONE IS SAFE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've dropped my phone several times and hoping it's still good and it has been.

    I would recommend this to a friend