Customer Ratings & Reviews
- Model:
- 77-53990
- |
- SKU:
- 5578858
Customer reviews
Rating 4.6 out of 5 stars with 2556 reviews
(2,556 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the Fre Protective Waterproof Case's protection and waterproof capabilities, frequently praising its snug fit and lightweight design. Many appreciate the ease of use and the available color options, although some note that sound quality may be slightly affected and the price point might be considered high by some. The slim design is also a frequently cited positive. A few users mentioned the case being a bit bulky, but overall feedback is positive.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
The name says itself
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had just gotten my new iPhone 7 and I was afraid to take my iPhone out of the box. I didn't want my new phone to end up like my last one so I bought this case. One of the best features of this case is how slim it is. I was a bit skeptical by the slimness of it because if and/or when I would drop my phone, how durable would this case be? I actually sat on the phone with it in its case and it's still going strong. I am not a toothpick either. Great case, great design. I wish I could get it in the Nuud design.
This review is from LifeProof - Frē Protective Waterproof Case for Apple® iPhone® 7 - Asphalt black
I would recommend this to a friend- Pros mentioned:Protection
Rated 5 out of 5 stars
Great Case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've always stuck with life proof cases for iPhone. Never had an issue with them or anything. They work great.
This review is from LifeProof - Fre Protective Waterproof Case for Apple® iPhone® 7 - Twilights edge purple
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Great case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case is great for my 16 year old no more cracked screens also use of phone is the same as having no case
This review is from LifeProof - Frē Protective Waterproof Case for Apple® iPhone® 7 - Asphalt black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Great Case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the protection and color options of this case.
I would recommend this to a friend - Pros mentioned:Fit
Rated 5 out of 5 stars
Best Protection for your iPhone 7
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the best case I have ever had for an iPhone
This review is from LifeProof - Frē Protective Waterproof Case for Apple® iPhone® 7 - Asphalt black
I would recommend this to a friend - Pros mentioned:Protection
Rated 3 out of 5 stars
If only getting for water protection not worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The iPhone 7 is already waterproof so if you are getting this case strictly for that purpose - it isn't worth the money. Now if you are getting it for extra protection because you are outdoors A LOT and you think you may drop it on a rock or something - then yes, worth the money.
This review is from LifeProof - Frē Protective Waterproof Case for Apple® iPhone® 7 - Asphalt black
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great phone case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Durable case, we have had many life proof cases over the last few years. Great company, they always stand behind there products. My husband always has one on his phone and we purchased this for our 11 year old son whom is getting his first phone for Christmas
This review is from LifeProof - Frē Protective Waterproof Case for Apple® iPhone® 7 - Asphalt black
I would recommend this to a friendRated 5 out of 5 stars
nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice case for my son who just got a new iPhone 7. We are hoping this will help protect the phone when he drops it
This review is from LifeProof - Frē Protective Waterproof Case for Apple® iPhone® 7 - Asphalt black
I would recommend this to a friendRated 5 out of 5 stars
Save my phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have dropped my phone several times and no damage was done to my phone.
This review is from LifeProof - Frē Protective Waterproof Case for Apple® iPhone® 7 - Asphalt black
I would recommend this to a friendRated 5 out of 5 stars
Good Case for iPhones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a perfect case for anyone using an iPhone 7 and works great.
This review is from LifeProof - Fre Protective Waterproof Case for Apple® iPhone® 7 - Sunset bay teal
I would recommend this to a friendRated 5 out of 5 stars
great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.awesome sauce cool beans amazing incredible awesome
This review is from LifeProof - Frē Protective Waterproof Case for Apple® iPhone® 7 - Asphalt black
I would recommend this to a friendRated 2 out of 5 stars
Not What I Expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not impressed with this case. I had an Otterbox previously. I was impressed with the slim design of the Lifeproof and decided to switch when I bought my new iPhone. This case does not fit the phone properly. The front of the case does not fit against the phone and I constantly notice debris getting under the case. The case is installed as the instructions show and is as tight as it will go. I have tried going to the Lifeproof website to submit the issue to them but have not received a response. Very disappointed in this case.
This review is from LifeProof - Fre Protective Waterproof Case for Apple® iPhone® 7 - Twilights edge purple
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi LuLuDid,
We’re sorry that this FRE case is not fitting your iPhone 7 as well as it should and that you reached out to us and have not heard back. Both of these issues are neither typical nor acceptable and we absolutely want to get things turned around for you as soon as possible. When you get a chance please give us a call at 1-888-533-0735, and we will be more than happy to assist in any way that we can. If needed we can certainly get a new warranty replacement case lined up!
Sincerely,
LifeProof Customer Service Team
Rated 2 out of 5 stars
Only great for about 5-6 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case is fantastic when you first buy it. At about the 5 month mark, you start being told that it’s hard to hear you and by 8 month Mark you’re having to take the case off so you can talk to anybody on the phone. This is my second Fre and happened both times. I asked a couple of people who also bought the Fre and they reported the same problem. These cases are way too expensive to have to replace every 6 months.
This review is from LifeProof - Frē Protective Waterproof Case for Apple® iPhone® 7 - Asphalt black
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Dear Cely,
We truly apologize that you’ve been experiencing such baffling sound quality issues with the iPhone 7 FRĒ series! It seems like your audio signal might be getting tripped up by some of the tough waterproof barriers on the case. Not to worry - our experienced representatives know exactly what to do! While we're always happy to send out a warranty replacement, this issue should be easily fixed with some reliable troubleshooting methods. Please feel free to give us a call at 1-888-533-0735, and we’ll get you cruising towards flawless protection again shortly!
Best,
LifeProof Customer Service Team
- Cons mentioned:Sound quality
Rated 1 out of 5 stars
Muffled Sounds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed! I thought I was investing into protecting my phone, but all I have received are complaints from those that I speak to being unable to hear me clearly. I have had to take the case off to have conversations which is extremely frustrating.
This review is from LifeProof - Frē Protective Waterproof Case for Apple® iPhone® 7 - Asphalt black
No, I would not recommend this to a friend Rated 1 out of 5 stars
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to purchase this case and be able to take pictures in the pool. My experience didn't quite turn out that way. I water tested the case as instructed before placing the phone in the case. The water got in the case and wet my phone. Thank goodness my phone is water resistant so I didn't completely freak out. It really is disappointing because I love the feel of the case and the sleek look. I also noticed a lot of dust particles inside the case which should have been an indicator of its inefficiency. I wish I could get my money back because I surely don't want to risk damaging my device by using another Lifeproof case.
This review is from LifeProof - Frē Protective Waterproof Case for Apple® iPhone® 7 - Asphalt black
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointment for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received this case as a gift, and when I removed it from the packaging it was clearly bent, and the sides didn't match together properly. When the phone was placed in it, the mute switch did not work. Unfortunately we can't find the receipt and don't believe they will take it back, even though we have the credit card statement with the date and location we bought it. Very disappointed that someone spent $80 for this. I have owned a life proof for my old phone in the past and it worked with no problems.
This review is from LifeProof - Fre Protective Waterproof Case for Apple® iPhone® 7 - Twilights edge purple
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Krista,
We’re sorry that this FRE case is not giving you a typical LifeProof experience. We completely understand why receiving a compromised product would be disappointing and we certainly want to help out. Simply give us a call at 1-888-533-0735, and we will be more than happy to get a warranty replacement set up in practically no time at all!
Best,
LifeProof Customer Service Team







