Customer Ratings & Reviews
- Model:
- 77-53997
- SKU:
- 5578860
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers consistently note the excellent protection and waterproof capabilities of the Fre Protective Waterproof Case for Apple® iPhone® 7 Plus, praising its snug fit and lightweight design. However, some users mention concerns about sound quality distortion and the screen protector. A few also point out issues with the charging port cover and price.
This summary was generated by AI based on customer reviews.
Should've Stuck With Otterbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case doesn't seal completely. Holster and clip must be purchased separately. Only upside is how slim the case is compared to Otterbox.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi 1STUNNA,
Thanks for your feedback! We’re sorry that this FRE case isn’t sealing completely. We genuinely want to get more details about this issue so that we can assist. When you have a moment, please give us a call at 1-888-533-0735 and we will gladly help in any way that we can!
Sincerely,
LifeProof Customer Service Team
Life proof
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the thinness of the case and the color choices. I hate the fact that the front makes my iPhone hard to type on. It causes a lot of issues with the back space key. It doesn't lie flush enough to make it easy to type. I find myself having to fight and push hard to get the iPhone to react to my touch. It's very frustrating. I want to rip the front off, but without it the case is an expensive waste of money.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Ada,
Thanks for your feedback! We are sorry that this FRE case is interfering with your touchscreen interaction. We completely understand why that would be frustrating and we absolutely want to resolve this abnormal predicament as soon as possible.
Please give us a call at 1-888-533-0735, and we will be more than happy to get a warranty replacement arranged!
Best,
LifeProof Customer Service Team
A bit dissaisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dropped my phone walking to my car and it fell on some gravel and dented the protector part that goes over the screen
I would recommend this to a friendNot all cracked up to be
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After having lifeproof for 2 weeks, took it back because film over flash came off. Not worth the risk for $100 case
No, I would not recommend this to a friendReturned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a lifeproof on my iphone 6 plus too and it has better touch sensitivity than this one for the iPhone 7 plus. I will say they did a better job with the audio than in previous iterations, but the lack of touch sensitivity forced me to return it. The iPhone 7 Plus is already water-resistant out of the box, so these cases aren't worth the cons for the added security against water.
No, I would not recommend this to a friendNot that good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its not totally protecting your phone. the back cover of the camera easily fells off
No, I would not recommend this to a friendX
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it because it says it is waterproof but it’s not or maybe the one I bought there’s something wrong
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Dear Sufi,
Not waterproof?! Say it isn't so! We're sorry to hear that your iPhone 7 Plus FRĒ is having a couple issues! We would love to grab more details to see if we can help, so please feel welcome to ring up our reliable representatives at 1-888-533-0735, and they'll always be ready to help!
Sincerely,
LifeProof Customer Service Team
Good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case was good until I had to take it off. When I put it back on people would say I was muffled.
I would recommend this to a friend- Cons mentioned:Screen protector
Already has a scratch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for like 3 days and somehow a scratch was on the screen.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Dear Tayia,
Yikes! We're so sorry to see that this FRĒ series succumbed to a major scratch! Our cases are not necessarily considered infallible, but as long as the phone is still doing okay, we're going to call this a win and cut straight to the part where we send you a warranty replacement. Please feel welcome to call our friendly representatives at 1-888-533-0735, and they'll process a claim with ease and haste!
Cheers,
LifeProof Customer Service Team
- Cons mentioned:Screen protector
Compact case overall.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen protector scratches easy. I would not recommend this case.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Missy,
We are sorry that the screen protector on this FRE case is getting a bit scratched up. We understand why this would be disappointing and we certainly want to assist with this unfortunate dilemma.
When you have a moment, please give us a call at 1-888-533-0735 and we will be more than happy to help in any way that we can. If needed, we can easily get a warranty replacement arranged!
Best,
LifeProof Customer Service Team
Great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay except there is no head phone jack that is waterproof like I have had in other models.
I would recommend this to a friendLike it but not durable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My plastic lense cover cut in half I'm not sure how when we wheee at the river so water got in
I would recommend this to a friend- Cons mentioned:Screen protector
Don't like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Built in screen Protector is horrible. Phone always look dirty
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there,
We are sorry that the screen protector on this FRE case is not working out for you. We definitely want to collect more details so that we can help out with this unfortunate predicament. When you have a moment, please give us a call at 1-888-533-0735 and we will gladly assist in any way that we can!
Best,
LifeProof Customer Service Team
Case wasn't strong enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case broke after 2 weeks and wasn't waterproof I wouldn't recommend it buying a outterbox
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey Danny,
Sorry to hear that your FRĒ broke so quickly in the line of duty! You're right: any damage to the case would certainly compromise the waterproof integrity. We'll be happy to rectify the situation by sending out a warranty replacement, so please feel welcome to call our friendly representatives at 1-888-533-0735. They'll be thrilled to help out!
Sincerely,
LifeProof Customer Service Team
- Cons mentioned:Sound quality
Speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to hear and the iphone has a really good speaker
No, I would not recommend this to a friend It protects
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case protects the phone, but it would not take good pictures with the cade on
No, I would not recommend this to a friendside buttons is not functional anymore after few
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The side buttons is not functional anymore after few usage of it
No, I would not recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not decided on opinion yet about how the iPhone 7 case is working. So far so good.
I would recommend this to a friend- Cons mentioned:Sound quality
Lifeproof iPhone 7 plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All in all the case gets really dirty fast and is super muffled when you call someone! I love lifeproof but I just hope they can fix the muffled issue as soon as possible! You can do it bestbuy and lifeproof!!
No, I would not recommend this to a friend - Cons mentioned:Sound quality
Life Proof Case needs work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needs clip / holster, there needs to be a improve sound
I would recommend this to a friend