Customer Ratings & Reviews
- Model:
- 77-53997
- SKU:
- 5578860
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers consistently note the excellent protection and waterproof capabilities of the Fre Protective Waterproof Case for Apple® iPhone® 7 Plus, praising its snug fit and lightweight design. However, some users mention concerns about sound quality distortion and the screen protector. A few also point out issues with the charging port cover and price.
This summary was generated by AI based on customer reviews.
Ok Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had problems with the first one but after I exchanged it everything has been ok.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s all OK phone cover that nothing else to say about it
I would recommend this to a friendHard to use touch screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product made it difficult to use touch screen. Seems to be well built though
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there,
We are sorry that this FRE case made is difficult to interact with your touchscreen. We completely understand why this would be disappointing and, if you still have this case, we absolutely want to rectify this unusual dilemma.
Simply give us a call at 1-888-533-0735, and we will be more than happy to get a warranty replacement set up in practically no time at all!
Best,
LifeProof Customer Service Team
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only issue is has a deep scratch on face already . Haven't even been hard on it yet
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Mudduck,
That’s unfortunate that the screen protector on this FRE case has acquired a scratch. Thankfully we can easily replace your damaged case through our warranty. Simply give us a call at 1-888-533-0735, and we will be more than happy to get that set up for you!
Happy Holidays,
LifeProof Customer Service Team
Not exactly worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's kinda expensive for a case that reduces the functionality of the phone.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Dear BlackMassSrt10,
We apologize that you're feeling hesitant about the FRĒ for the iPhone 7 Plus! We find it strange that your phone functionality is reduced, especially since we design the cases intentionally to allow full access to all features of the device. We certainly understand your uncertainty based on price alone, but we assure you, the cost is well worth the maximum protection, incredible customer service, and limited lifetime warranty that all come with the product! We definitely still want you to be able to use your phone though, so please don't hesitate to call our awesome representatives at 1-888-533-0735, and they'll be glad to help you figure this out!
Sincerely,
LifeProof Customer Service Team
It's okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return the item. It was opened by someone before I opened it.
I would recommend this to a friendWaterproof is good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cover leaves a rainbow distortion on the screen, just annoying
No, I would not recommend this to a friendLove lifeproof
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only 3 stars because black is boring. Otherwise I love it.
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Abutterfly,
Sorry to hear that the "Asphalt Black" FRĒ color scheme isn't fulfilling all of your hopes and dreams! We hope you know that we do have quite a few other patterns available for this case. For example, check out our pink design by following the link below! If you have any further queries, just ring up our reliable representatives at 1-888-533-0735. They're always willing and ready to help!
https://www.bestbuy.com/site/lifeproof-fre-protective-waterproof-case-for-apple-iphone-7-plus-twilights-edge-purple/5578874.p?skuId=5578874
Best,
LifeProof Customer Service Team
Not good item...unable to hear through case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not hear through the case. Muffled sound and bad audio.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Dear Sherry,
We hear you loud and clear, which is exactly the type of quality we expect from our case speakers! We're so sorry that you've been dealing with muffled audio, but we're glad to say that our awesome representatives know some failsafe troubleshooting methods that should fix your sound issues right away! Just give them a call at 1-888-533-0735, and they'll be happy to help!
Sincerely,
LifeProof Customer Service Team
Decent case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case is ok. It gets the job done. Haven't used many other cases
I would recommend this to a friendNot Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was used when I received it and scratched up on the back.
No, I would not recommend this to a friendgood for protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is air bubbles in the case. It makes the image unclear.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Jennelee,
We are glad that this FRE case is doing its job and taking care of your iPhone 7 Plus but we’re sorry that it has air bubbles. This is not typical and we definitely want to clear things up. Please give us a call at 1-888-533-0735, and we will be more than happy to help out in any way that we can!
Best,
LifeProof Customer Service Team
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's an ok case. Nothing special. Wish it came in black.
I would recommend this to a friendDoes not fit iPhone 7 plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It says for a 7 plus but this is for the iPhone 7 only
No, I would not recommend this to a friend- Cons mentioned:Screen protector
Camera lens is obscured by protective plastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Camera pictures are terrible with this case because of the cheap plastic protector that covers it. I would suggest a different case. My wife got phone for good pics and this ruined it. she is happy with the otterbox.
No, I would not recommend this to a friend LIFEPROOF FOR 7PLUS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the slim case but the screen cover not so much.
I would recommend this to a friendGood experience in the past....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.But this one has shown s good deal of wear quickly.
I would recommend this to a friendIt's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mute ringer button wasn't easily accessible...
No, I would not recommend this to a friendGood product but really prefer the nuud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking to buy the nuud but still not available
I would recommend this to a friendEhh...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was excited to use this case, and I like how it gives my 7 Plus a wide, boxy feel, but super disappointed in how it affects my speaker phone. Used it for a day and now going to return it--I need to be able to utilize my speaker phone without issue!
No, I would not recommend this to a friend