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Customer Ratings & Reviews

Your price for this item is $49.99
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Customer reviews

Rating 4.6 out of 5 stars with 3065 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the excellent protection and waterproof capabilities of the Fre Protective Waterproof Case for Apple® iPhone® 7 Plus, praising its snug fit and lightweight design. However, some users mention concerns about sound quality distortion and the screen protector. A few also point out issues with the charging port cover and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 3,065 reviews
  • Rated 1 out of 5 stars

    To big

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case I guess if that’s wat ur into but it was just to big for me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection, Waterproof, Weight

    Rated 4 out of 5 stars

    It is good with few minor usage difficulty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros First of all, this lifeproof case is very good for what is it meant to be (water proof, protection from damage etc). It is very slim and I have not seen any life proof case slimmer than this. It is not heavy and provides enough grip to hold it. Cons The touch screen quality reduces a bit. It is not the silky touch of screen anymore. You have to give bit more pressure than usual for the mobile to respond to your touch It is bit difficult to switch back and forth between silent and ringing mode.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof
    Cons mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Expensive but worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took this case on a trip to Puerto Rico it worked great in the water, I had no problems. Its a great case I do believe it make it a little harder for people on the phone to hear you.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price already falling apart in 1 month

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Jayyy,

      We are sorry that this FRE case is damaged so early on in the adventure. We fully get why this would be disappointing and we definitely want to give this another try. Please give us a call at 1-888-533-0735 and we will be more than happy to get a warranty replacement lined up in practically no time at all!

      Best,
      LifeProof Customer Service Team lifeproof

  • Rated 1 out of 5 stars

    Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived broken so I contact lifeproof and they send me a new one. So disappointed!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One accidental drop and the case cracked. A bit disappointed with my purchase

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Melissa,

      We would be disappointed as well! We're so sorry that your case cracked under the pressure of protecting your iPhone, but don't worry - LifeProof is here to save the day! Just call our heroic representatives at 1-888-533-0735, and they'll order you a warranty replacement faster than a speeding bullet!

      Cheers,
      LifeProof Customer Service Team lifeproof

  • Rated 1 out of 5 stars

    Bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nobody can hear you when you talk on this phone unless you use headphones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Still haven't received my item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still haven't received my lifeproof case for my iPhone 7 plus

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good case and no belt clip.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be returning tomorrow.The fingerprint area is not good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won't recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone has a hairline crack. I would recommend. Not good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hated this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to deal with due to cap over place to connect

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Gigi!

      We're so sorry to hear that the charger port door on your iPhone 7 Plus FRĒ is giving you trouble! We're curious as to what is making the product difficult to deal with? We would love to grab a few more details to see if we can help, so please feel welcome to ring up our awesome LifeProof Lifeguards at 1-888-533-0735, and they'll dive in for the rescue!

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great product, worth the money!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Lifeproof- Fre waterproof case for my Apple IPhone 7 in April and I really have positive reviews about the Lifeproof case. This product is really trustworthy and stand the test of time. This case is really durable and prevents my IPhone from being scratched and protects the phone from any accidental drops or spills. The Lifeproof case is more on the costly side, however the phone case is really made well and has a hard plastic shell to protect the phone. This Lifeproof case also comes in a variety of colors for diversity and features a charging port at the bottom so that you are capable of leaving your phone case on while charging the phone. The speaker feature is very clear unlike previous older models of the Lifeproof. The speaker buttons on the side are very easy to use as well as the silence button is easy to place on and user-friendly to take off of silence mode. In all, the Lifeproof case is durable, made- well and is a product that I would recommend to others who are looking for a case for their phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Water resistance

    Rated 5 out of 5 stars

    Great Product! Would buy agaian and again!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did read all of the reviews before buying this product. But I'm happy to say that I have none of the problems that some of the people have. The case works perfectly. I tried the drop test, from 3 ft,5ft, and 7ft. It's still in perfect condition. I also did the water test, my phone was dry and working. And no dust has gotten into my case. So overall I totally recommend this product. I hope you have the same experience I had. Oh,and I'd be delighted to answer ANY questions you may have about the quality and ability of the case, just comment on my review and I'll get to you as soon as I can.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sturdy with a few cons

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case does exactly what its designed to do however the slots for the speaker are too small for the iPhone 8 Plus which makes FaceTime calls muffled as well as all videos . The only time your voice is not muffled is when your earbuds are plugged in or if you’re connected to and using a Bluetooth device. Also all the buttons are extremely hard to push. The flap that you open to plug your charger in is also extremely difficult to open. I’m returning this case today.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey there Cshaw,

      Our deepest apologies about any confusion caused by the iPhone 7 Plus FRĒ. Currently, none of the FRĒ cases for the iPhone 7 Plus are compatible with the iPhone 8 Plus device, which is probably why things seemed a little off! We certainly understand your decision to return the product, and the good news is that we do carry a FRĒ case specifically built for the iPhone 8 Plus! If you have any further questions, please don't hesitate to contact our friendly representatives at 1-888-533-0735!

      Best,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Fit, Waterproof

    Rated 4 out of 5 stars

    Overall it is worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to purchase this on sale for $57 and I must say I would have paid the original price. I love the bulit in screen protecter and it's waterproof. It's not bulky and fits in my back pocket. Only thing I do not like is I can't get to the button to turn ringer on or off but that's personal preference

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Renae,

      Thanks for taking the time to tell us how the FRE case is working out for you! We are sorry that the button that turns the ringer on and off is not working with this case like it should. This is not normal and we absolutely want to get this fixed for you.

      When you have a moment, please give us a call at 1-888-533-0735 and we will gladly assist in any way that we can. If needed, we will get a warranty replacement lined up!

      Best,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Great case for an overall sealed case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waterproof and slimmer than my otterbox case that I've always bought in past I have new iphone7plus so black was first one available and did not come with a clip but otterbox clip fits perfectly so I highly recommend this case for any phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Case for my iPhone 7

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a LIFEPROOF FRĒ Case for all of my iPhones since my iPhone 5S when it first came out... I currently have a Gold iPhone 7, and have 2 LIFEPROOF FRĒ Cases for it. . . One being Asphalt Black, and the other Second Wind Grey. I have MANY other Cases for my iPhone, and I have tested & used every one of them... So far, the LIFEPROOF has proven itself to me time, and time again. I will continue to use, and purchase one for every Smartphone I have in the future. Well worth owning. I would recommend this to ANYONE.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    About Time!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad Lifeproof finally came out with a good case again. I've tried every case they've had since the iPhone 4s. They've all been horrible compared to the 4s model I had until now. This 7 plus case is amazing! Glad I took the chance on them again. Been using other brands with little satisfaction over the years. Only reason I didn't give it 5 stars is because of the grainy screen protector. It's not that big a deal. But surely there's a better solution that would be clearer than this. Other than that. No issues with the case and VERY satisfied customer again.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Weight

    Rated 5 out of 5 stars

    Great protection & color

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is light weight and the protection it provides is great Dropped it many times and no damage to case or phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've had a lifeproof case in the past, this one is truly an upgrade! One of the most annoying things about the previous cases were the headphone jacks, but not anymore! The new case is thinner, better built and no headphone jack! The screen feels like butter and you don't even know it's there. The edges are raised to make it protective against drops and it's the best! This is my second case and I'm a fan for life!!

    I would recommend this to a friend