Customer Ratings & Reviews
- Model:
- 77-53997
- SKU:
- 5578860
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers consistently note the excellent protection and waterproof capabilities of the Fre Protective Waterproof Case for Apple® iPhone® 7 Plus, praising its snug fit and lightweight design. However, some users mention concerns about sound quality distortion and the screen protector. A few also point out issues with the charging port cover and price.
This summary was generated by AI based on customer reviews.
Excellent Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the best case I have ever bought for an iPhone
I would recommend this to a friend- Cons mentioned:Screen protector
Not a case that is user friendly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my iPhone 8 Plus (was told 7plus cases are compatible). The built in screen protector lays a distance from the actual screen so you have to push some before the screen recognizes your touch( gets worse as you move from center)......it's a bit rough to be honest. The worst is the home button. You have to push so hard to get through the case to activate the home button....also it does not recognize your finger for Touch ID. I'm sure it's waterproof....Lifeproof as it were, but it reduces the functionality and ease of use of your phone I do not believe this product is worth it.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Dear Brian,
We sincerely apologize about any confusion regarding the compatibility of our cases. Unfortunately, at this time we actually do not consider the iPhone 7 Plus FRĒ compatible with iPhone 8 Plus devices, which may explain why the fit seems to be a little off. Again, we are so sorry about any misunderstanding. Please feel welcome to call our reliable representatives at 1-888-533-0735, and they'll be happy to help as much as they can!
Regards,
LifeProof Customer Service Team
Product is excellent but Best Buy is bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am unhappy with Best Buy and will never recommend anyone to buy from them. The product Lifeproof - Fre Protective Waterproof Case For Apple® Iphone® 7 Plus - Second Wind Gray, it was on Black Friday listing for $39.99 but I was not able to order it as it says coming soon. When I saw price changed on their website and but Customer Care Rep said that he can't help. Though I spoke to Customer Care Rep, she said wait for it's availability and leave note in saved item.
No, I would not recommend this to a friendNot a good case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed I purchased this cases and it's a very nice color and all. But it sucks when you make a phone call the other person can't even hear you. My daughter also have one and she have the same problem. They are to expensive of a case to have that issue. Nope I don't recommend this case at all. I wish I can get my money back!
No, I would not recommend this to a friendProduct was damaged
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the LifeProof - Frē Protective Waterproof for my iPhone 7 Plus, and took it back to Best Buy within an hour of opening the box, because the case was damaged.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi slotslady,
We’re sorry that you received a damaged FRE case. This is both understandably disappointing and not at all typical. We truly hope that this one unusual experience does not discourage you from considering our products in the future. If you ever have any LifeProof questions please do not hesitate to give us a call at 1-888-533-0735. We are happy to help!
Happy Holidays,
LifeProof Customer Service Team