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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3065 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the excellent protection and waterproof capabilities of the Fre Protective Waterproof Case for Apple® iPhone® 7 Plus, praising its snug fit and lightweight design. However, some users mention concerns about sound quality distortion and the screen protector. A few also point out issues with the charging port cover and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 3,065 reviews
  • Cons mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous Lifeproof case was a bust as the rubber edges came off after 2 years. This was one was purchased and now the case makes it almost impossible for someone to hear you on a normal call. Terrible!

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey baysidecam,

      We apologize if you're coming across like one of the adults from Charlie Brown every time you make a phone call! It sounds like your audio signal is having trouble getting past all of our waterproof barriers, but here at LifeProof, we actually have a few troubleshooting methods that should clear this right up. Please give our friendly representatives a call at 1-888-533-0735, and they'll be glad to help you out!

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Great Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this after reading tons of reviews! Keeps the phone safe, and also keeps dust out. I can't stand when dust and stuff gets under the screen cover. Doesn't affect finger scan at all!

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Used it to film underwater and didn’t have any leakage issues. Only issues is with camera lens covers, wish there were none. They tend to get dirty very easily and have to be clean constantly.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Overall good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case does what I purchased it to do. It provides quality durability, it keeps my phone safe from the elements, and it has enough grip to insure it doesn’t slip out of my hand.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Lifeproof case has already saved me potential repair cost several times. Drops and other accidents happen regularly and this case is worth the cost to protect a valuable new Iphone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Protects phone well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the protection this cover provides for my phone. The only big issue I have is it periodically shuts off the ringer and I have to open it up and flip the ringer back on.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great all around case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case all around. I had the life proof nuud for my iPhone 6 Plus and the speakers are much more clearer on this model on my new iPhone 7 plus. Provides good protection overall.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case all around. I had the life proof nuud for my iPhone 6 Plus and the speakers are much more clearer on this model on my new iPhone 7 plus. Provides good protection overall.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Excellent case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me this is the perfect case, it’s waterproof and covers everything! Very durable when it comes to how clumsy I am, buy one whenever I get a new phone.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector, Sound quality

    Rated 2 out of 5 stars

    Screen protector is coming off.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm protective of my mobile devices because these things are NOT cheap. I thought I would have 360 degree protection for the iPhone 7 Plus I purchased. Callers on the other end complain that I sound muffled or distorted at times when I speak. Now the screen protector is coming loose. I expect better quality for the price I've paid for this case I would not recommend to a friend nor purchase another one to replace it I'm not satisfied with this purchase at this point.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Amazing case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little sketchy with "water proof" cases but let me tell you this case is absolutely amazing. Feel to the bottom of the pool and in the ocean no water damage what so ever!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    This is not our 1st purchase of LifeProof products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not our first purchase of a LifeProof product. It's the only brand of case we buy for the 4 phones in our house. We all dropped our phones and never had a cracked screen.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another cover before this one that people said they could not hear me. I went to Best Buy and they suggested using this case. I was very pleased and had no other issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection for my sons phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    II have purchased Protective Cases for my son's Cell Phone each time we have upgraded. I find that the Life Proof Brand is the best for worry free protection in case of an accident.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Best and only choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drop proof (2m) and waterproof (2m). Front has strong scratch resistance to everyday use. The glass over the camera lenses is almost invisible. Easy to put in pocket and to remove.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Like the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her new case in the teal color and the fact that her phone is 100 percent protected life proof has served me very well with my phone so she went with it for her phone

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones already water resistant but I went tubing a couple weeks ago so I bought this and took it with me, works like it's supposed to and love the grey and lime green so 5 stars

    I would recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 4 out of 5 stars

    Charging port

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new case with the exception that the charging port clasp won't lock down very well.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi LP7Plus,

      We’re sorry that the charge port door on this FRE case is not as secure as it should be. This is disappointing and not at all typical! We absolutely want to rectify this unfortunate situation as soon as possible. Please give us a call at 1-888-533-0735, and we will be more than happy to get a warranty replacement case lined up!

      Best,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good Protection - Thin Case - Not Perfect Though

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers good protection in a thin profile but the first one I had did break after several months of use making it no longer waterproof. Overall happy with it as I didn't buy it for that feature

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey mbrealtor,

      Our apologies that this FRĒ series broke in the line of duty! While we definitely recognize that you aren't concerned about your case not being waterproof, we still want to do everything in our power to keep protection at peak levels for as long as possible. Please feel free to call our awesome representatives at 1-888-533-0735, and they'll hook you up with a warranty replacement right away!

      Cheers,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Slim and durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color choices. It has survived several drops on the concrete without screen cracks. The cover for the silence switch tore after only a few months but they quickly replaced it without hassle.

    I would recommend this to a friend
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