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Customer Ratings & Reviews

Your price for this item is $17.99
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The comparable value price is $89.99

Customer reviews

Rating 4.1 out of 5 stars with 186 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers highly value the great protection and quality of the FRĒ Series Hard Shell case for Apple iPhone 13 Pro Max, frequently praising its waterproof capabilities and ease of use. However, some customers expressed concerns about the screen protector's susceptibility to scratches and the impact on Face ID functionality. The price point was also mentioned as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 186 reviews
  • Rated 5 out of 5 stars

    The best accessory for you lifestyle, no doubt!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best accessory for you lifestyle, no doubt! I completely recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the beach

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case to protect the entire iPhone. Especially if you are going to the beach.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Protection and durability for my phone..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Camera is iffy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera became very cloudy no matter how clean it was upon assembly and many many wipe downs

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    13 pro max case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product just wish they would offer a belt clip to purchase in store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice product really enjoyed it highly recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES YES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute best purchase I have ever bought I absolutely love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last minute necessity that proved to be just what was needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get one!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love this type of cases! My phone loves them as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy With LifeProof

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the lifeproof products, they are extremely durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good cover love it has been pretty comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, nice durable, well built. One of the best purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone Case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case I brought is great! But does not have a MagSafe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love LifeProof

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case, I wouldn't have any other phone case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life proof

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable sturdy case. Does exactly what I need it to do .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great muffles the speakers. Kind of slippery due to the type of plastic. Very pricey

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi there!

      We're sorry to hear that you were having some trouble with your FRĒ case! We appreciate your feedback about the grip provided by your case, and we'll be sure to let our design team know about your troubles. Sometimes if you don't have that case installed just right, it can lead to some audio issues like you're experiencing. When you're putting your phone into that case, we recommend sliding your phone in speaker-end first, as that will help with proper alignment of the speakers, microphones, and proximity sensors. If you decide you'd like to get your case replaced, feel free to call us at 1-888-533-0735, and we'd be more than happy to get you taken care of.

      Best,
      LifeProof Customer Service Team Lifeproof

  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger phone is good for me. Easier to type and reaf

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product would definitely by this product again in the future

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi there!

      We're glad to hear that you're loving your FRĒ case! If there's anything keeping this from being a 5-star experience, feel free to call us at 1-888-533-0735, and let us know where we fell short!

      Best,
      LifeProof Customer Service Team Lifeproof

  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard to use the touch screen. So I took it back.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey, Sherry!

      We're sorry to hear that you're having trouble using the screen of your phone with that FRĒ case on! Keep in mind, using additional screen protection alongside a FRĒ case can lead to issues like this. We're sad to hear that you returned your case, but keep in mind, we do have a great warranty, so if you have issues like this in the future, we can get you taken care of!

      Best,
      LifeProof Customer Service Team Lifeproof

  • Cons mentioned:
    Face id

    Rated 1 out of 5 stars

    My regret

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Face ID doesn’t work right cause of the plastic cover, camera definitely doesn’t take good pictures case. DONT BUY IT! Trust me.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi there!

      We're sorry to hear that you're having trouble using FaceID in your FRĒ case! The good news is, we're confident that a warranty replacement will fix this problem. Go ahead and give us a ring at 1-888-533-0735, and our helpful Customer Service Team would be more than happy to get your warranty claim started.

      Best,
      LifeProof Customer Service Team Lifeproof