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Customer reviews

Rating 4.1 out of 5 stars with 546 reviews

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85%
would recommend
to a friend

Customers are saying

Customers enjoy the nüüd Case for Apple® iPhone® 6 for its great protection and waterproof capabilities, finding it easy to install and aesthetically pleasing. However, some users experienced issues with sound quality and the charging port, particularly noting challenges with speakerphone functionality and compatibility with certain charging cables. The price point was also a concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 546 reviews
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Problem with people hearing on phone convo & TTT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When having phone conversations with people, they were complaining that they couldn't hear me very well and that parts of the conversation were 'warbled' sounding or that talking would fade in and out. I had them hold the line while I took the phone case off and they said the sound was MUCH better after I removed the case. I have tried several times to use the case and have had the same complaint. I also have tried to use the 'talk to text' feature and my words get butchered beyond recognition. I tried to exchange the case but Best Buy said it was after the 14 day exchange period and would not allow me to exchange the case. They recommended just calling LifeProof to resolve the issue. I feel like it was a very expensive case and they should have done a little more to help me out since it was less than 30 days.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to hear nor be heard on calls. Camera lens gets very dusty

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good case. But I have trouble hearing and people can't hear me

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great case, only issue is sometimes people have trouble hearing you

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Kjs312,

      Thanks for the feedback! We’re sorry that this Nuud case is giving you some intermittent audio issues. This is strange and we really want to get this resolved for you. Of course, a slight degradation of sound can be expected when a speaker is covered in a case, but this impact should be minimal. Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the speaker membrane on the case, and then re-install your phone with the bottom going in first. Try and pay special attention to make sure the speakers on your phone are lining up correctly with the vents on the case. This will allow for a clear path of sound. If you find the issue persists, please feel free to reach out to us at 1-888-533-0735, and we’ll be more than happy to set you up with a warranty claim for a replacement.

      Best,
      LifeProof Customer Service Team lifeproof

  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case but have trouble hearing people other than that real good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 8th purchase of a Lifeproof case. Every iphone we have ever owned has been protected by a Lifeproof case and it is second to none. Like the Nüüd better than the Frē, less plastic parts that can go wrong...

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very speak and works better than older model and protects great

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Chris,

      Thanks for the feedback! If you ever have any LifeProof questions or if you need assistance with your case please do not hesitate to give us a call at 1-888-533-0735.

      Best,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Waterproof

    Rated 2 out of 5 stars

    Charge port door breaks easily, fixed on new model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know anywhere that Lifeproof advertises that they have older and newer version of their iPhone 6s Nuud cases. I purchased this same case twice and they both broke in the same manner. The charge port door on the older version cases (like the ones at really great sale prices now) are built with two flimsy hooks that will eventually break just by opening and closing them. My first case probably lasted 6 months, my second case only lasted about 3 months. I bought the second one hoping the first was a nuance, but turned out to just be poor construction. I did however recently purchase the new version, those that are currently not on sale, and the charge port door is built much sturdier. Instead of using two tiny plastic hooks to close the door, the door actually latches across the whole length of the door. This should fix the problem. I'm happy now because I like being able to take my phone with me to the pool, the beach and the water park with my kids.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good for teenagers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for teenagers who drops their phones all the time...very durable and looks good.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case but the microphone doesn't work that well anymore.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good and strong but interferes with the speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker is muffled and no one can hear on speaker phone

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My life proof has been good but my husband got one as well and his didn't do good at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does the job that it was intended for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is not necessary the best and it is kind of clunky. It does however work well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to touch the screen directly vs having the plastic screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case to keep such an expensive phone safe! Does everything it says it will do. Only drawback is that it is very hard to hear with it on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 4 out of 5 stars

    Charge Port Cover Latch Breaks Too Easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this case except the charge port cover locking mechanism. It tends to break easily, not allowing the cover to stay closed. This is a pretty big deal when it comes to the waterproofing capabilities of the case.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good concept but sounds muffled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard for others to hear me with case. Have to shout

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with Lifeproof. Bought it for my girlfriend and she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Protects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case was great at protecting my phone at the water park. I don't like the screen protector it come with as it's cheap. It's bulky and hard to reopen after putting it on the case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    case is safe for phones. wouldn't have any other case to protect my phone.

    I would recommend this to a friend
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