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Customer reviews

Rating 3.6 out of 5 stars with 161 reviews

Rating Filter

66%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 161 reviews
  • Rated 1 out of 5 stars

    not worth the money. I am sorry I purchased this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case was recomended by the sales person after discussing my needs. I think his commission clouded his brain. This is the worse case I have ever had. I went out and purchased a different case which I currently use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke in first 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The flap for the charging broke within two weeks, my other life proof cases have always worked great, not this one..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    great for protection, not great for sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it will protect your phone. However, you can not hear people that you call or that call you. Took mine back the next day!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't hear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for protection, but unless you're mute or never use the phone for calls or need the speaker it's absolutely worthless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for something more substantial. Much lighter than it's competitors Not what I was looking for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Over priced case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't recommend especially For what they cost. In my mind this is a over price case and your paying for the name

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is easy to install. Doesn't affect the camera quality and still makes charging or using the headphone jack easy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Protection is great but it caused an echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protecting a phone is nice, but not when it ruins call quality. Would not buy this product again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very sad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the case its self however you can't hear with it on so I can't use it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A "Must Have" for any Samsung Galaxy S4 owner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your expensive cell phone with a LifeProof case. The quality and features of this case are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for teenagers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter so I know that her new phone will be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LifeProof - nüüd Case for Samsung Galaxy S 4 Cell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lifeproof to me is the best case around i buy only lifeproof

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and reception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to purchase samsung for their reputation and how they stand by their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality case at a great price. Best Buy online was easy and fast ! ! !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone can not be used with out the headphones, no one can hear you on speaker and the volume is gone. for the price i could just have wrapped my phone in foam and cover with a zip lock bag. I regret the amount spent.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT Buy.... Case leaked and yes it was on all the way and the right way. Life proof does NOT cover the phone only the case..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    case for galaxy 4 phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed in the quality of this product. It is easily broken where you put in your plugs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The case to small I ask for re turn label and d

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please send me a return label I have not received thank you

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ruins the phone by blocking the sound very low volume

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi BrittRose,

      We're sorry to hear that your audio signal is getting blocked by some of the waterproof barriers on our NUUD case! That is pretty unusual, but fortunately, our seasoned representatives have some simple troubleshooting tips to try, and will even send out a warranty replacement if that's what it takes to clear up the issue! Just ring them up at 1-888-533-0735, and they'll get your sound back to crystal clear quality in no time at all.

      Warmly,
      LifeProof Customer Service Team lifeproof

  • Rated 3 out of 5 stars

    Durable, but many flaws

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with many others, I have waited for a Galaxy S4 LifeProof case since the original ones came out. Once they did, I opted for the nuud one just for the access to the actual screen, and I wasn't disappointed in that department. Although the phone did stand any stress tests I had time to bestow upon it (full submersion in water several times, plus I work in food service as a manager, so it's had countless other dirty encounters that have held up perfectly) although the first day was very annoying, as the second I got home and opened my case, found that the charging port was defective and would not close, so I went back to exchange it. Within the next 3 days, I had to return 2 more times for additional cases for cracking and even one where the charging port door FELL OFF. I am now on my 4th case from Best Buy (I can only imagine how much money they must be losing from forfeiting all these 90 dollar cases...) and has passed the 14 day return and exchange policy, but has cracked yet again, with none of the stress put on it that was previously mentioned. The only option I have and will do at this point is to write to the LifeProof company for yet another case that I plan on using for emergencies or situations where I know my phone will be under stress. In conclusion, this case is a great choice for lots of stress if you need to protect your phone from, although certainly not worth rolling the dice each time you open the package for a quality checked case or not.

    No, I would not recommend this to a friend