Customer Ratings & Reviews
- Model:
- 77-52576
- SKU:
- 4697908
to a friend
Customers are saying
Customers love the nuud for iPhone 6s Plus case for its protection, waterproof capabilities, and water resistance. The fit, color, weight, ease of use, and design are also well-received. However, some customers have concerns about the sound quality, the absence of a screen protector, bulkiness, price, and the charging port.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Sound quality
Wasn't my favorite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this and used for a week or so, couldn't hear very well unless the phone was being used on speaker because it sealed so well. Switched to an Otterbox and have been very pleased so far.
No, I would not recommend this to a friend - Cons mentioned:Sound quality
Returned it...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality degraded once it went on my iPhone 6 plus. Calls sounded horrible, tinny like. Forget about listening to music. Used it for less than a day. So, back it went...
No, I would not recommend this to a friend Not what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Auxiliary port of the case doesn't work and the attachment that comes with it doesn't screw in tight enough to allow it to work. Case didn't fit quite right with my phone. Not impressed at all for spending $100 on a case.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Sarah,
We are sorry that this Nuud case is not fitting as well as it should and that the headphone adaptor isn’t working. We fully understand why this would be disappointing and if you still have the case we will be more than happy to get to the bottom of this abnormal dilemma. Feel free to give us a call at 1-888-533-0735, and we assist in any way that we can!
Best,
LifeProof Customer Service Team
Design flaw
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of these cases, for 2 phones in our household. Within a couple of weeks, both cases started coming apart at the bottom of the phones and wouldn't stay snapped together. I've tried taking them apart and installing again with the same results. Recently I visited the local AT&T store and was asked by an employee if I would like to test my life proof case in their water display... Wonder what might've happened ? Hard to protect the phone if the case won't stay snapped shut.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Woody,
We are sorry that both Nuud cases are starting to come apart at the bottom and not staying snapped together. This is not at all typical and we share your concern. Thankfully we can easily get this resolved through our warranty. Please give us a call at 1-855-419-7418, and we will be happy to get warranty replacements set up for you.
Best,
LifeProof Customer Service Team
- Cons mentioned:Sound quality
I hate it!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid over $70 bucks. Nobody can hear me and the finish invites dirt. It looks skanky and is embarrassing. I am actually planning on returning it tomorrow.
No, I would not recommend this to a friend - Cons mentioned:Sound quality
iPhone lifeproof case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like it the sound is awful It makes a funny noise when my phone rings When I play pandora my music sound muffling Will not recommend this item
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey ChocolateChip,
We are sorry that this Nuud case is giving you audio trouble. This is not normal and we definitely want to clear things up!
Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the speaker and microphone membranes on the case, and then re-install your phone with the bottom going in first.
If you find the issue persists, please feel free to reach out to us at 1-888-533-0735, and we’ll be more than happy to set you up with a warranty claim for a replacement.
Best,
LifeProof Customer Service Team
- Cons mentioned:Sound quality
Bad sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the case but it makes all the sounds (ringer, notifications etc.) on my phone sound awful. Wish I could return it but it's past the 15 days
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Kim,
That is strange that this Nuud case is causing the audio on your iPhone 6s Plus to sound awful. We are sorry that this is happening and we definitely want to rectify this unusual dilemma. Please give us a call at 1-888-533-0735, and we will be more than happy to get a warranty replacement lined up as soon as possible!
Sincerely,
LifeProof Customer Service Team
- Cons mentioned:Sound quality
Cannot hear speakers very well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item before testing it in water because the muffled sound from the speakers made using the phone for audio virtually pointless now.
No, I would not recommend this to a friend - Cons mentioned:Sound quality
Muffles sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Because the case covers the speakers on the phone, every sound and call is muffled. I returned this case.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Toni,
We are sorry that the Nuud case was muffling the sound on your iPhone 6s Plus. This is not typical and we would have been happy to have helped out with this issue. We understand that you have returned the case but if you happen to have any LifeProof questions please feel free to give our friendly customer service representatives a call at 1-855-419-7418.
Best,
LifeProof Customer Service Team
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case was just not user friendly. 1. It doesn't come with a protective cover. So if you drop it, goodbye screen! 2. The face of the case has a ridge at the bottom so it makes extremely difficult to slide up for the flashlight screen. 3. The button on the bottom of front has a depression, so it makes it difficult to use the fingerprint mode. The depression also offsets the button , so it's up higher, making if harder to access the fingerprint mode. 4. The clear back is ok, but it's thick. I do not like this case.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey there Mooley,
We so apologize that your experience with the NUUD case for the iPhone 6S Plus has been so disappointing! It sounds like one of your main concerns is the fact that the case does not have an included screen protector, so we might recommend taking a look at our FRE series case, which does come with one built-in. We're confident that this case should work a bit better for you. Feel free to check out the FRE by clicking on the link below, and call our expert representatives at 1-888-533-0735 with any questions!
https://www.bestbuy.com/site/lifeproof-fre-case-for-apple-iphone-6-plus-and-6s-plus-banzai/4583115.p?skuId=4583115
Best,
LifeProof Customer Service Team
1/4" off from perfection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nobody can hear me when speaking directly into the phone. The mic on my iPhone 6s Plus is 1/16" off from the designated hole in my my case. For the cash I spent this is a huge thumbs down.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Steve,
We are sorry that this Nuud case is making it difficult for others to hear you. It may appear from the outside of the case that the microphone port is a bit off but from the inside that port is bigger allowing sound to funnel clearly.
Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the speaker and microphone membranes on the case, and then re-install your phone with the bottom going in first.
If you find the issue continues, please feel free to reach out to us at 1-855-419-7418, and we’ll be more than happy to set you up with a warranty claim for a replacement.
Best,
LifeProof Customer Service Team
So disappointed. Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never come across a bad LifeLroof product and I have owned several. I had a nuud case for my 5s and it was great. This one however had so much vibration that you could not understand people when they were talking or listen to music at all without headphones because it sounded so awful. The only thing I could figure out is that it had something to do with the back being the harder clear plastic and it didn't fit as tight to the back of the phone. My other one did not have the new clear back and did not vibrate at all.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Applelover,
We are sorry that your latest LifeProof case gave you some audio trouble. As you know this is not typical and if you still had the case we would be happy to make this right. We truly hope that this one unusual experience does not discourage you from using our products in the future. If you have any questions please do not hesitate to give us a call at 1-855-419-7418.
Best,
LifeProof Customer Service Team
- Cons mentioned:Sound quality
Great protection lousy sound and voice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is sealed and protected. You cant hear through the protection while on the pone. Also other cant understand what you are saying.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi PLumm234,
We’re glad that the Nuud case is taking care of your iPhone 6s Plus. We’re sorry that it is giving you some audio issues though. That is not typical and we definitely want to help out. Of course, a slight degradation of sound can be expected when a speaker is covered in a case, but this impact should be minimal. Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the speaker membrane on the case, and then re-install your phone with the bottom going in first. If you find the issue persists, please feel free to reach out to us at 1-855-419-7418, and we’ll be more than happy to set you up with a warranty claim for a replacement.
Best,
LifeProof Customer Service Team
- Cons mentioned:Sound quality
Truly disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this and was excited about it until I listened to my music and it was completely distorted. Took it right back for a full refund
No, I would not recommend this to a friend - Cons mentioned:Sound quality
DO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basically threw money in the trash. You can't hear anything with this case on, and no one can hear you. Ended up throwing it away
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Hannah,
We’re sorry that this Nuud case was making it difficult to hear and be heard. We assure you that this is not at all typical. We wish that you would have reached out to us first as we could have easily remedied this dilemma through troubleshooting or, if needed, a new warranty replacement case. If you have any LifeProof questions please feel free to give us a call at 1-888-533-0735.
Sincerely,
LifeProof Customer Service Team
- Cons mentioned:Sound quality
Major audio issues once you install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the look of the case but I could not hear any calls unless I had them on speaker. So now I'm not even using it.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Jojo.
We are sorry that this Nuud case is making it difficult to hear your calls. This is certainly is not typical and we definitely want to get this turned around.
Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the speaker and microphone membranes on the case, and then re-install your phone with the bottom going in first.
If you find the issue persists, please feel free to reach out to us at 1-888-533-0735, and we’ll be more than happy to set you up with a warranty claim for a replacement.
Best,
LifeProof Customer Service Team
- Cons mentioned:Sound quality
Had to return it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used to love these cases. Had to return this one as it distorted the sound to much and could not hear notifications.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Myangelbear,
We’re sorry that the Nuud case was distorting the sound from your iPhone 6 Plus. This is not typical and if you still had the case we would be more than happy to resolve the issue. We sincerely hope that this one unusual experience does not deter you from LifeProof products for long. If you ever have any LifeProof questions please do not hesitate to give us a call at 1-855-419-7418.
Best,
LifeProof Customer Service Team
Broke after only one month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this iPhone case a month ago and the case already broke. Not worth the money and the Best Buy return policy is only if it breaks after 15 days.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Sydney,
We’re sorry that this Nuud case broke after a few weeks. We fully understand why this is disappointing and we absolutely want to get things turned around as soon as possible. At your earliest convenience, please give us a call at 1-888-533-0735 and we will be more than happy to get a warranty replacement arranged in practically no time at all!
Best,
LifeProof Customer Service Team
- Cons mentioned:Sound quality
Good small slim case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing i do not like about the life proof cases is that u have a hard time hearing when u get a call
No, I would not recommend this to a friend Like at first!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return the item back to the store because it fail the water proof test and water got inside the phone I was very disappointed with the item
No, I would not recommend this to a friend