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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1658 reviews

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84%
would recommend
to a friend

Customers are saying

Customers have good things to say about the NÜÜD case's protection, waterproof capabilities, and snug fit. Many appreciate its lightweight design and ease of use, along with the included screen protector. However, some customers noted concerns regarding sound quality and the headphone jack adapter. A few also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,657 reviews
  • Rated 3 out of 5 stars

    Not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I exchange my LifeProof case because I was given the wrong color. When I went back to BestBuy I was actually given the wrong case. I put this case on and it has no screen protector other than a piece of clear film to put on it. Not sure why LifeProof would make such a case. I took it back and got the right case. I'm not sure how the Nuud case could even be water proof.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey Kevin,

      We’re glad that Best Buy was able to sort out that slight mishap for you. The case without the built in screen protector is our Nuud case. There is a seal that fits tight around the perimeter of the phone screen that prevents water from infiltrating the case and device. Some people prefer not having a screen protector on their phone so we created this as an option.

      If you have any questions or need assistance with your FRE case please feel free to give us a call at 1-855-419-7418.

      Cheers,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the screen dirty but did a good job protecting it from the water

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pink lifeproof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall this is perfect for me and my daughter since she's always using it .. the only thing is that it gets dirty quick and it's difficult to take off since it's a matte color.. but I would definitely recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Generation LifeProof Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newly redisgned LifeProof Case for the iPhone 6s has eliminated the additonal threaded plug that was previously needed to seal off the headphone jack. A wise investment to protect your valuable and expensive smartphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it on the 5, now rockin on the 6s! Working construction this case is crazy amazing! Reliable, steadfast, drop care free! Last phone didn't break till I smashed it against my steering wheel! Breaks when you want it!!!...?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not work for my phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchased, we were told this case would work for a 6 or 6s. It did not. It specifically says 6s. We returned and traded it in for an iPad case. Unfortunately, there were no phone cases available for me.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sisters phone screen cracked even with the lifeproof case on as well as hot water damage.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey there Taylor,

      We're so sorry to hear that your experience with the NÜÜD came to such a tragic end. We test our products extensively to try to avoid this exact type of frustrating situation, but unfortunately, we cannot guarantee that all risk is eliminated through the use of our products. Although our warranty does not extend to the Apple device itself, we would very much like to offer a new LifeProof to ease the sting, even if just a little. Please feel welcome to call our friendly representatives at 1-888-533-0735, and they'll be glad to further assist you with this.

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Rated 4 out of 5 stars

    Good phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lifeproof is cool because it doesn't have a plastic screen over the glass screen in the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this case for my husbands new iphone after he dropped and shattered the screen on his current iPhone. Plus he tends to spill liquids so this case is perfect. Also, the case is slim and lightweight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water entered inside the case. Not sure it was the case itself or the cracked screen protector.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good case for phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good heavy duty case for teenager or someone who's phone needs to have some good protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case here is perfect for the everyday storm trooper who always seems to have the worst luck. My wife has always had bad luck with phones and toilets. With this she is able to use the toilet care free again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Durable, but difficult to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and price, but extremely difficult to close all 4 sides around the phone.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    audio issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my phone is in the case, people have trouble hearing me.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi teacher,

      We’re sorry that this Nuud case is making it difficult for people to hear you. We completely get why this would be frustrating and we definitely want to remedy this unusual problem. Please give us a call at 1-888-533-0735, and we will be happy to do whatever it takes to clear things up. If needed, we can easily get a warranty replacement case arranged.

      Happy Holidays,
      LifeProof Customer Service Team lifeproof

  • Rated 4 out of 5 stars

    This iphone case is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my wifes iphone and it works very well. It's a little pricey for me but she loves it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good protection, lacks longevity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter so def gets its use. Very protective and durable despite many drops, however, noted by week 2 stains/ markings along the edge so always looked dirty. We are about 5 months into use and plastic on top and bottom are peeling. Serves it's purpose but I would think even with her high use should've atleast lasted 6 months.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi there,

      That’s great that this Nuud case is taking care of your daughter’s iPhone 6s but we are sorry that it is not quite going the distance. Thankfully we can easily replace her damaged case through our warranty! Simply give us a call at 1-888-533-0735, and we will be more than happy to get a new warranty replacement lined up in practically no time at all.

      Best,
      LifeProof Customer Service Team lifeproof

  • Rated 4 out of 5 stars

    Great for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this item for protection of our new i phones. So far this has worked very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LOVE THIS CASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love this case. My only complaint is that I wish the back cover would not scratch so easily

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Trey,

      We’re glad that the Nuud case is working out for the most part. We’re sorry that the case is getting a bit scratched up. If you feel that it is getting to a point to where it may be compromised, please let us know. We can always get you set up with a warranty replacement case. We can be reached at 1-855-419-7418.

      Best,
      LifeProof Customer Service Team lifeproof

  • Rated 4 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nude Case looks great, but it vibrates when the phone rings or when a text comes in.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my teenage daughter since the phone doesn't seem to be away from her ever. This cover is very expensive and it's supposed to be life proof. After a couple months the case is breaking apart. Pieces are falling from it like the material on the corners is not so "life proof". Don't waste your money on this!

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Dear Good4College,

      Sorry to hear that your daughter's NÜÜD case is falling apart so quickly! This is definitely not typical of our products, and we would love to rectify the situation with a warranty claim. Please feel free to reach out to our support team at 1-888-533-0735, and they'll be thrilled to send out a replacement case to keep the protection going!

      Regards,
      LifeProof Customer Service Team lifeproof