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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 325 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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77%would recommend to a friend

Customers are saying

Customers appreciate the great protection and sleek design of the Next Case. Many find it lightweight and easy to use, while some mention concerns about the fit and the case's durability over time. A few customers also noted that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 325 reviews
  • Rated 5 out of 5 stars

    Very Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem - dropped it a few times no issues. Dropped it on concrete, worried but only the case scratched- protected phone perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifeproof for life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I found Lifeproof I refuse to use anyone else’s I’m happy and IF and I mean IF I’m not happy their customer service is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A case for the life of your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very sturdy case that will protect your phone for years, If anything happens to it They will replace it no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone case! It has been a good one! I have dropped phone a number of times and it has protected it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my daughter that breaks every case and phone. So far so good seems like it will alst forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case for i8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality case for new i8. When you shell out big bucks for a new phone, you don't want to buy a cheap case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with the quality and look of this item. I feel that it provides adequate protection for my phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the amount of money it cost to not even come with a screen cover to protect the most important part of the screen from scratches..

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey Brad,

      Sorry to hear that you're feeling a little disappointed by the NËXT series! The NËXT is intended to be one of our screenless designs, allowing the customer to directly interact with their phone display. While we certainly appreciate your apprehension based on price, we think the cost is well worth the awesome drop, snow, and dirt protection, outstanding customer service, and limited lifetime warranty that all come with the product. If you have any further inquiries, please feel welcome to call our LifeProof Lifeguards at 1-888-533-0735, and they'll dive in for the rescue!

      Happy Holidays,
      LifeProof Customer Service Team lifeproof

  • Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case! Just what I needed and wanted!! Worked great! Also when you use flashlight... case glows!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and looks good. Charger cover is tighter open than used to. Like the silent mode switch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case but a small chunk of the rubber part was missing. Disappointed after the price I paid for the Lifeproof next case.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey Jleb1986232,

      Yikes, we're so sorry to see that this NËXT series seems to be missing some protective pieces! Our awesome representatives would love to smooth things over with a warranty claim, so please don't hesitate to give them a call at 1-888-533-0735. They'll hook you up with a sleek new replacement in practically no time at all!

      Best,
      LifeProof Customer Service Team lifeproof

  • Rated 1 out of 5 stars

    Not durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this case for about 2 weeks and the rubber around the screen is already falling out.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey Random,

      We're very sorry to see that the rubber on your NËXT case decided to make like a banana and "peel" away! Our fruit-loving representatives will be more than happy to replace that via our warranty, so please feel welcome to give them a ring at 1-888-533-0735. They'll send out a brand new case so that you should like “berry” much!

      Best,
      LifeProof Customer Service Team lifeproof

  • Rated 5 out of 5 stars

    Great for clumsy IPhone users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this case for two months and not a scratch on the case or my phone. Def does it’s job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps your phone safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only case my husband uses. Even after the case looks wore the phone looks brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case hard to open and was a little disappointed that it didn’t have its own screen cover

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It did not last

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my phone fell it broke as well even though it was not once but it's still not that stable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Scratches

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great but it scratches easily and traps dirt. I switched it out for a OtterBox case.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, looks great, fits great on my new iPhone.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple. Thin. Durable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case because it has durability of all other Lifeproof but has total aound clarity

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sturdy plastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plastic case is very sturdy and durable. The rubber casing however, tends to fall off after multiple uses.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Dear Miranda,

      We're sorry to see that the rubber on this NËXT series has decided to abandon ship! Not to worry - our swashbuckling representatives will be happy to set you up with a warranty claim. Please feel free to reach out to them at 1-888-533-0735, and they'll 'ship' you a tough new replacement case in no time at all!

      Best,
      LifeProof Customer Service Team Lifeproof