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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 325 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers appreciate the great protection and sleek design of the Next Case. Many find it lightweight and easy to use, while some mention concerns about the fit and the case's durability over time. A few customers also noted that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 325 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my daughter’s phone and not bulky

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Ok case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has provided great protection, but the rubber edges have peeled and cracked after just a few months.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Case, protects my phone just as expected. Can still text & search through the touch screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loved the woman who assisted us with our purchase and set up, explained everything showed us discounts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone case! 2nd time to buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone case previously and it is my absolute favorite. I'm pretty rough on my phone and have never had a problem with the case. (A few scratches here and there from dropping it, but nothing serious) Waiting for the blue case to come out for an iPhone xs max before I upgrade my phone!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Nice phone case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case works well with my iPhone 8 Plus. It fits nice and snug and offers minimal protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Love the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the protection is great, the rubber on the edges does not stay securely in place.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is good. The price is a bit much but they do come with a lifetime warranty.

    I would recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    Didn't even last 2 months.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the case for someone else as a gift. Not only did it look good, but it felt like it would protect the device for a long period of time. I was dead wrong. Just going in and out of a purse, pocket, and car for about 2 months lead to the rubber around the case coming off. The switch that changes the alert slider never worked as well.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey Carlton,

      We apologize that this NËXT series didn't entirely meet expectations! It is strange that the rubber started to come off after only two months on the job, but not to worry - our awesome representatives will be more than happy to hook you up with a solid new replacement case. Please feel welcome to give them a ring at 1-888-533-0735, and they'll get a warranty claim rolling right away!

      Regards,
      LifeProof Customer Service Team lifeproof

  • Cons mentioned:
    Case quality

    Rated 2 out of 5 stars

    not a sturdy case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Part of the case has started to come loose in only a month

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Dear petuniabuxton,

      Oh no, we're so sorry to learn that your NËXT case is loosening up! Our handy representatives would very much like to fix things up with a warranty replacement, so please don't hesitate to give them a quick call at 1-888-533-0735. They'll send out a compact new case that should keep your iPhone safe and secure for a long time going forward!

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good looking Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has already saved my daughters iPhone from certain doom..... Well worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 12 year old daughter who always seems to want to change cases. She loves it!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great, sturdy case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case does a wonderful job at protecting the phone from all kinds of drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is slim and sturdy I absolutely love it would definitely recommend it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had several lifeproof &/or otterbox cases; this is my favorite so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great revamp of a product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a lifeproof fan for several years now. I always keep a lifeproof on my iPhone to get the ultimate protection. I’m glad to see that Lifeproof is changing and updating it’s look. I’m especially a fan of the nüüd screen of the next.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd one. I wore out the first. I love it, keeps safe and yes it does peel, but mine lasted 2 years constant handling. I just bought another one. It protects my phone and that is what is important to me. I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the red phone and love this case so everyone can see the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had one before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what we needed and wanted! Easy and helpful,love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and it I has a nice firm grip to the side of the case

    I would recommend this to a friend