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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 325 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers appreciate the great protection and sleek design of the Next Case. Many find it lightweight and easy to use, while some mention concerns about the fit and the case's durability over time. A few customers also noted that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 325 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect case for the iPhone 8+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a phone case to protect my iPhone 8+. The Lifeproof Next Case is exactly what i needed and Best Buy helped with my decision. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The case is nice. Fits the phone nicely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color and how it fits but one thing is the outside rubber piece comes loose . I have had to return one for that reason and I am hoping this one holds up because I like everything else about this phone case.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The integrity of the surround rubber did not hold up very long. Within two weeks of purchasing, the rubber started to peel. Rubber stretches, so I’ve been forced to cut the extra rubber in order to crazy glue rubber material to the case. See image to see the left side peeling again. In between the loose areas is a section glued previously. The right side has glue all over it. I’ve had the case for a couple of months, and have been milking its life due to how much it cost me.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey Dee1,

      We apologize that this NËXT series doesn't seem to have any integrity lately! Let's get your protection back to peak levels with a warranty replacement - just give our friendly representatives a call at 1-888-533-0735, and they'll set up a claim right away. You'll have a brand-new case headed your way in no time at all!

      Best,
      LifeProof Customer Service Team Lifeproof

  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Tough but pretty case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the breakage protection but it’s not bulky. It is slick on the back but the bumpers help keep it from slipping out of your hand.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this case! It’s raised enough to protect the glass when it drops. Also, you can see the red iPhone in the case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Slim and protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put the life proof case on my iPhone 8+ and my phone has been protected so far. I’ve dropped it twice and my phone is still perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Reliable case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very cute and works very well. I have dropped my phone a lot and my phone is fine. A little pricey but i love this case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this cover much more than their new cheapest ones. The cheaper ones wear down fast. The only thing I don’t like as much on this one is the cover for the plug is a little awkward to open at times

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Life proof rocks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the phone for my mom and safe guarded it with the life proof box which was great with its slime design.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. I have the clear case and can tell my phone apart from friends. It’s saved my phone more than once already.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice phone case and I drop my phone many times so there was no damage to it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband’s phone and really durable. The only thing they need to change is that there is a switch that turns your ringer off and on, which is easy to to accidentally.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Not worth it - defective!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always liked Lifeproof cases for my phones, but I was very confused and disappointed when I realized that my case was defective! The lock button area was indented a weird way. I returned it to Best Buy, and the clerk said that I was the third or fourth person who returned it because of the same issue. The case was very expensive... Definitely not worth it.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey kdhg22,

      We're bummed to hear about the strange situation with the lock button area that caused you to ultimately return your case! We'd like to assure you, however, that the case issue you experienced is atypical of our cases and our awesome support team would have been more than happy to get you set up with a brand new issue-free replacement. So, if you have one of our cases in the future and happen to have any issues with it, don't hesitate to reach out to us at 1-888-533-0735 and we'll gladly help!

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Nice phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone who drops their phone regularly this case has been fabulous in protecting my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this case , the look is neat and doesn’t get anything to go in after closing it .

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the protection it gives my iPhone. I have had tried several lifeproof products but works best.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Lifeproof Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a reliable case for my wife that wasn't to big and bulky. This one met the requirements.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the phone case. I had it for about 3 months and the trimming of the case started to come off and I didn't like that. But overall the case did its job.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    This is one of my favorite products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my favorite products I've used them on all the phones that I have had..

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Durable and high quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for iPhone and for a good price, no issues or defects with the case.

    I would recommend this to a friend
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