Customer Ratings & Reviews
- Model:
- 77-83694
- SKU:
- 6471466
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the NËXT Series MagSafe Hard Shell case's protective qualities, high-quality materials, and seamless MagSafe compatibility. Many appreciate the case's secure grip and snug fit, while some find the price point to be a drawback. A few users mention minor inconveniences with the charging port cover and the lack of a built-in screen protector. Overall, the positive feedback on protection and design outweighs the negative comments.
This summary was generated by AI based on customer reviews.
Not worth the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will be returning because I can’t put my phone on vibrate.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .We understand all too well just how important it is that you retain control of that feature of your iPhone, and the LifeProof NËXT has a built-in lever that should allow for full functionality. If you haven't already sent the case packing, please feel welcome to give us a call at 1-888-533-0735 and we'll be glad to get to the root of the trouble and figure out the best path forward for you to enjoy the case.
Best,
LifeProof Customer Service Team
Screen off and on button
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the side button for turning the screen off and on is too hard too push in..
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there!
We're sorry to hear about your troubles with the buttons on your NËXT case! We appreciate your feedback, and we'll be sure to let our design team know about your troubles. If reinstalling that case doesn't help with the alignment, feel free to call us at 1-888-533-0735, and we can get your LifeProof replaced.
Best,
LifeProof Customer Service Team
Returned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MagSafe hard shell is not strong enough for anything to stay on
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there!
We're sorry to hear about your troubles with your NËXT for MagSafe! We appreciate your feedback, and we'll be sure to let our design team know about your experience. The good news is, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Give us a call at 1-888-533-0735, and we can get your claim started.
Best,
LifeProof Customer Service Team
- Pros mentioned:Case quality
iPhone case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this case. This is one of the best cases lifeproof makes.
I would recommend this to a friend - Pros mentioned:Protection
Too wide
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case would be very good for protecting the phone, but it’s too wide. Makes the phone feel too big for one handed use. Maybe if your hands measure out to 10+ inches it would be good. MagSafe charging worked great, but I returned the case and went with the apple leather case. Not nearly as good of protection but much more comfortable to hold. Also never had the feeling of breaking it while disassembling as stated in other reviews. Use a quarter and twist the halves apart. Very easy for me like all life proof cases.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there!
We're sorry to hear about your disappointment with your NËXT case! We appreciate your feedback about the width of your LifeProof, and we'll be sure to let our design team know about your experience. We're sad that you ended up returning your case, but we hope you choose to give us another shot in the future.
Best,
LifeProof Customer Service Team
- Pros mentioned:Fit
review title
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good case. It fits my phone just fine. Best Buy is my favorite store.
I would recommend this to a friend This product is good safe for your I phone 13 max
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice case. Easy to use I recommend to all the pro max fans
I would recommend this to a friend- Pros mentioned:Fit
Gear for my phone 12 pro max
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. I like the fit and the look of it.
I would recommend this to a friend DOES NOT FIT 13 PRO MAX
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The description says that this fits the 12 and the 13 PRO MAX, but that is incorrect. It absolutely does not fit the 13. The volume buttons are slightly elevated from the previous model. But Best Buy says that this fits both models in an attempt not to discount last year's model and mislead buyers. Wasted trip to the store twice now.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi, Derek!
We're sorry to hear about your frustration with your new NËXT case! All of our cases have been redesigned for the newer, thicker iPhone 13 Pro Max devices, but our engineers also designed it to be compatible with the older devices as well. Rest assured, last years case design was not compatible with this new device at all, so we made sure to make a brand new design that will work perfectly with your device. If you run into any issues, feel free to call us at 1-888-533-0735, and we can get you helped out.
Best,
LifeProof Customer Service Team
Not for iphone 13 pro max
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The iphone 12 pro max and 13 pro max gave different sized camera bezels and volume buttons. The case will not function the same.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi, Salvador!
We're sorry to hear about your frustration with your new NËXT case! All of our cases have been redesigned for the newer iPhone 13 Pro Max devices, but our engineers also designed it to be compatible with the older devices as well. Rest assured, last years case design was not compatible with this new device at all, so we made sure to make a brand new design that will work perfectly with your device. If you run into any issues, feel free to call us at 1-888-533-0735, and we can get you helped out.
Best,
LifeProof Customer Service Team