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Customer Ratings & Reviews

Your price for this item is $15.99

Customer reviews

Rating 3.6 out of 5 stars with 181 reviews

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69%
would recommend
to a friend

Customers are saying

Customers appreciate the nüüd Case's protective qualities and waterproof capabilities, frequently citing its effectiveness in keeping their phones safe from water damage. However, many customers reported issues with sound quality and the durability of the charging port cover. The case's fit and ease of use also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 181 reviews
  • Pros mentioned:
    Protection

    Rated 1 out of 5 stars

    Can't hear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for protection, but unless you're mute or never use the phone for calls or need the speaker it's absolutely worthless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for something more substantial. Much lighter than it's competitors Not what I was looking for.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Over priced case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't recommend especially For what they cost. In my mind this is a over price case and your paying for the name

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A "Must Have" for any Samsung Galaxy S4 owner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your expensive cell phone with a LifeProof case. The quality and features of this case are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for teenagers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter so I know that her new phone will be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LifeProof - nüüd Case for Samsung Galaxy S 4 Cell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lifeproof to me is the best case around i buy only lifeproof

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Protection is great but it caused an echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protecting a phone is nice, but not when it ruins call quality. Would not buy this product again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and reception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to purchase samsung for their reputation and how they stand by their products

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    very sad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the case its self however you can't hear with it on so I can't use it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality case at a great price. Best Buy online was easy and fast ! ! !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case to protect my Galaxy 4s investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is GREAT! They also provide excellent, no hassle warranty service!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Charging port, Price

    Rated 4 out of 5 stars

    "Life" proof is the perfect name

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Lifeproof case and will definitely not be my last. However like with everything, there is good and bad. I was VERY hesitant to spend this much on a phone case but could not be happier that I did that's for sure. I'll start with the good: 1) Protection from just about anything that could accidentally happen to your phone, including being dropped in liquid or liquid spilled on it. As long as the charging port door and headset ports are closed, every opening to your phone is sealed. My 3 year old nephew spilled a giant glass of chocolate milk all over my phone and there was no damage to the phone whatsoever. I have absolutely no doubt that without this case my phone would have been completely destroyed. It's an excellent investment for anyone who has children or a job where their phone takes a beating. 2) Does not make the buttons on your phone hard to operate like some cases. 3) For the protection level it provides, does not add much bulk to the phone. 4) You can use any screen protector you want so if you swap cases, your screen isn't unprotected. 5) I've had this case a month and have yet to have anyone tell me they can't hear me which seems to be a big problem with other waterproof cases. The Bad: 1) The price, however it's WAY cheaper than a new phone, paying to have a screen replaced or the deductible on most insurance plans. Even if you do have insurance, you're usually stuck paying a deductible, sending your broken phone somewhere and you're without a phone or using an old one for the time it takes your claim to be processed and your new phone to get to you. 2) You may have a problem getting some chargers and headsets that you plug in into the ports far enough to use them. The ones that Samsung gives you with the phone do work fine. 3) The door for the charging port that you have to open daily to charge your phone can be a pain and I am worried about it breaking eventually. I did hold onto my receipt and packaging and I have shopped at Best Buy for years and know they are very good about returns and exchanges. This case is a great way to protect your investment and I think the good far outweighs the bad. I highly recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone can not be used with out the headphones, no one can hear you on speaker and the volume is gone. for the price i could just have wrapped my phone in foam and cover with a zip lock bag. I regret the amount spent.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT Buy.... Case leaked and yes it was on all the way and the right way. Life proof does NOT cover the phone only the case..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    was not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says you can go up to 3 feet in water how about less than a foot for about 10 seconds...yes that's right and it damaged my.phone..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    case for galaxy 4 phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed in the quality of this product. It is easily broken where you put in your plugs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The case to small I ask for re turn label and d

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please send me a return label I have not received thank you

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ruins the phone by blocking the sound very low volume

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi BrittRose,

      We're sorry to hear that your audio signal is getting blocked by some of the waterproof barriers on our NUUD case! That is pretty unusual, but fortunately, our seasoned representatives have some simple troubleshooting tips to try, and will even send out a warranty replacement if that's what it takes to clear up the issue! Just ring them up at 1-888-533-0735, and they'll get your sound back to crystal clear quality in no time at all.

      Warmly,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Water resistance
    Cons mentioned:
    Charging port

    Rated 3 out of 5 stars

    Durable, but many flaws

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with many others, I have waited for a Galaxy S4 LifeProof case since the original ones came out. Once they did, I opted for the nuud one just for the access to the actual screen, and I wasn't disappointed in that department. Although the phone did stand any stress tests I had time to bestow upon it (full submersion in water several times, plus I work in food service as a manager, so it's had countless other dirty encounters that have held up perfectly) although the first day was very annoying, as the second I got home and opened my case, found that the charging port was defective and would not close, so I went back to exchange it. Within the next 3 days, I had to return 2 more times for additional cases for cracking and even one where the charging port door FELL OFF. I am now on my 4th case from Best Buy (I can only imagine how much money they must be losing from forfeiting all these 90 dollar cases...) and has passed the 14 day return and exchange policy, but has cracked yet again, with none of the stress put on it that was previously mentioned. The only option I have and will do at this point is to write to the LifeProof company for yet another case that I plan on using for emergencies or situations where I know my phone will be under stress. In conclusion, this case is a great choice for lots of stress if you need to protect your phone from, although certainly not worth rolling the dice each time you open the package for a quality checked case or not.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bulk, Sound quality

    Rated 2 out of 5 stars

    Great Protection, Not so great audio

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Lifeprood for my iPhone 4s and loved it. So, naturally when I decided to make the switch and go with the Galaxy S4 I wanted to get a Lifeproof again. I had a hard time locating one, but once I did I immediately purchased it. The phone fit well into the case. It was easy to install. Overall, the case is not too bulky and fit nicely into my pockets. The nuud comes with a screen protector also. I did not use it however. Now for the bad stuff. My first phone call to my wife was sign of things to come. She immediately complained that she could not hear me clearly. I opened the charging port cover and she said it was a little better. This step should not be needed in order to have a conversation. After this, everyone I talked to complained to me that they could not hear me as well. I mean everyone. It was really frustrating. In addition, I could not hear them very well. If your volume is all the way up, the person's voice becomes distorted. You have to turn it down a little to get rid of the distortion. Also, you have to move the phone around to get the ear speaker just right in order to hear the person. I was constantly apologizing and asking them to repeat themselves. I let this go on for about two weeks when I finally had enough. I decided to back to the Otterbox Commuter. Since then, no problems on call quality whatsoever. Hopefully, Lifeproof can makes some improvements, until then I would not recommend this product.

    No, I would not recommend this to a friend