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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1658 reviews

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84%
would recommend
to a friend

Customers are saying

Customers have good things to say about the NÜÜD case's protection, waterproof capabilities, and snug fit. Many appreciate its lightweight design and ease of use, along with the included screen protector. However, some customers noted concerns regarding sound quality and the headphone jack adapter. A few also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,657 reviews
  • Pros mentioned:
    Protection

    Rated 1 out of 5 stars

    Crack in top right corner within one month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter's birthday, the color is one she loves and the protection it offered was a no brainer. I was very disappointed that within one month a small crack appeared in the top left corner of the case all on it's own and now I am bummed that she has this supposedly super heavy duty protective case that was expensive, even on sale, with a crack in the corner. I'm not sure if this is a fluke or some kind of flaw that is only experienced in some cases, but I guess I'll need to see if Best Buy will let us exchange it or something. We live 50 minutes away from the store so it's not like we can just run over there and exchange it so it is a bit of a pain and just kind of overall stinks :(

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi BuckeyeKy,

      We are sorry that your daughter’s Nuud case has acquired a crack. We completely understand why this is disappointing but all is not lost as we can easily send a replacement case through our warranty. No need for a road trip to Best Buy! Simply give us a call at 1-888-533-0735, and we will be more than happy to get a new warranty replacement case lined up in practically no time at all!

      Happy Holidays,
      LifeProof Customer Service Team lifeproof

  • Rated 5 out of 5 stars

    Perfect case for an accident prone kid...or adult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is perfect for my daughter who likes to drop phones in the toilet...I could be mad but can't deny using my phone while doing the same thing. I just happen to be more sure handed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case for my boyfriend. He loves it - great look, durable. The only downside might be that it's harder to access the headphone jack but he only really uses Bluetooth nowadays.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty good. I have dropped my phone a couple times and it's saved my life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one to replace one that was several years old. Was delighted upon removing the old case which was pretty beat up, to find that the phone still looked brand new!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very sleek.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenager is very hard on phone cases and this holds up better than others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a cool design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the clear back on the case. Nice color scheme. My daughter likes it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well but shows dirt easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case for my daughter but have found we need to clean on a weekly basis.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sturdy case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to admit I have not tested this product in water, but it's a nice case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case! Transitioned from the regular lifeproof to the lifeproof Nuud and was pleasantly surprised at how much sturdier it seemed even without the cover over the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 2 out of 5 stars

    Wasn't as nice as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pink on the phone case faded and got black anytime I put it in my purse/pocket. The back got scratched up the first day and the rubber chipping off. As far as waterproof I haven't had a problem although from opening the charger port my case cracked.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi KMQ7,

      We are sorry that your Nuud case is getting a bit beat up. Thankfully we can easily remedy this situation through our warranty! Simply give us a call at 1-855-419-7418, and we will be more than happy to set up a new warranty replacement case as soon as possible.

      Best,
      LifeProof Customer Service Team lifeproof

  • Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the see through back cover. I have never had any trouble with life proof!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks sturdy. My daughter loves it! I love that it was on sale. Ha!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints so far except my phone is too big to fit in my front pockets now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an awesome case just wish it had better instructions on how to put on

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Mandy,

      We’re sorry that the instructions that came with your Nuud case were not as helpful as we intended them to be. Below is a link that will take you to a video that goes over the best way to install and remove this case.

      https://www.youtube.com/watch?v=rxIFIJu1MnI

      Of course, if you ever have any LifeProof questions please do not hesitate to give us a call at 1-888-533-0735. We are glad to help!

      Cheers,
      LifeProof Customer Service Team lifeproof

  • Rated 4 out of 5 stars

    Great waterproof case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice packaging and easy to test case. Must test case before installing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandson and when he leaves it on it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case, the screen cover didn't go on very well but other than that it seems good and durable. I'm too afraid to try it under water but it did pass the water test.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ruggedness of the case but it takes terrible pictures now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IT WORKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WORKS WITHOUT TAKING OVER THE PHONE. NOT FANCY WHICH IS MY STYLE.

    I would recommend this to a friend
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