Customer Ratings & Reviews
- Model:
- 77-60166
- SKU:
- 6283703
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the NËXT Case for Apple® iPhone® XS Max for its excellent protection and lightweight design. Many appreciate the case's ease of use, perfect fit, and sleek appearance, while some find the lack of a built-in screen protector and potential for scratches to be drawbacks. The price point was also mentioned as a potential concern by some users.
This summary was generated by AI based on customer reviews.
Phone still cracked with this case.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased about 3 weeks ago for my iPhone XS Max. Dropped my phone last week with this case on and still shattered the back of my phone. Not happy at all.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi, Morgan.
We're sorry to hear about the damage to your phone. Our cases are designed to greatly reduce the risk of damage to your device, but some variables are still unpredictable. Though we can't replace the phone, we'd be more than happy to get you a replacement case. Give us a ring at 1-888-533-0735, and we can get that warranty claim started.
Best,
LifeProof Customer Service Team
- Pros mentioned:Protection
Best Case hands down!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned different life proof cases for a very long time and I did not hesitate to get one for my iPhone X’s Max. I bought my first Next case for my iPhone X, well one day I was placing my son in his car seat so I placed my phone on top of my car. Put my son in his car seat, got in the car and drove about 1 block. Turned into traffic when I heard something hit my trunk. I look in my rear view and saw my phone on the ground in the middle of traffic. I quickly pulled over only to watch a Ford F-250 roll over my phone, front and back tires, next comes a Honda Accord. I ran in middle of traffic to get my phone thankfully the next car stopped to allow me to get it. Saw my phone face down and my case broken apart. Terrified to flip my phone over because I just knew my screen was done for. To my surprise not a scratch on my phone! No cracks, nothing! My case was pretty messed up but It did it’s job. My Life proof next protected my phone against a drop and 2 vehicles running it over. It’s life proof for life!!
I would recommend this to a friend Life proof case
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like the way it fit the iPhone XS Max I returned the case
No, I would not recommend this to a friendEhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I thought it was. Not double sided protection
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey Alvaradocesar,
Sorry to hear that this NËXT series isn't quite ticking everything on your case checklist so far! True, the NËXT does not include a built-in screen protector in order to allow for complete access with the device display. Rest assured - even with a screenless style, we're confident that the case should provide stellar security for your iPhone Xs Max! If you have any additional questions or comments, please feel welcome to call our friendly representatives at 1-888-533-0735, and they'll be thrilled to help out!
Best,
LifeProof Customer Service Team
- Pros mentioned:Protection
Price is so worth it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this case! It protects the phone very well but it still manages to keep that slim feel and look! I love how the back is clear too so you can see the color of your phone because what's the use of getting a Gold iPhone when you get a case that covers it? lol It's pricey yes but spend money on a good case like this and you'll never have to get another one again! :)
I would recommend this to a friend Case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, great clear iPhone case ++++++++++
I would recommend this to a friendPealing and dirty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had SEVERAL lifeproof cases before and the is the first time I am very unhappy. I haven’t even had this case a month yet and it is already pealing and the color transfer is ridiculous. Very unhappy with this case!
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey Payne0828,
We're truly sorry to hear that you're feeling so let down by this NËXT series! Our awesome representatives would love to smooth things over with a quick warranty claim, so please don't hesitate to call them at 1-888-533-0735. They'll hook you up with sleek new case that we trust shouldn't give you any such trouble going forward!
Best,
LifeProof Customer Service Team
Not very life-proof
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once again I bought a lifeproof case for my new iPhone (I buy one every time I get a new phone thinking it’s going to be better than the last). Once again I’m making a trip to Best Buy to get a commuter case. I dropped my iPhone three times and the black molding around the edges wore completely out, it was like a wore out rubber band. If you want a case for the looks and can afford to buy one every few months get a lifeproof.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Tommy,
We're bummed to see that this NËXT series seemed to crumble under the stress of protecting your iPhone! Here at LifeProof, we train our cases to be the toughest of the tough, and we apologize that your most recent experience did not hold up to the usual standards. For future reference, please note that our friendly representatives are happy to replace any damaged products under our awesome warranty. Just give them a call at 1-888-533-0735, and they'll always be ready to help out!
Best,
LifeProof Customer Service Team
Dissapointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this case, and the phone literally dropped one time while In the case, about less than a foot on a wood kitchen floor. My phone case didn’t break, but the back of iPhone cracked!! How does that even happen! I had it in the case and I just bought this case. So disaapoitneted
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Dear Allison,
We're genuinely sorry to see that your iPhone had an unfortunate encounter with a wood floor, and did not emerge victorious. We test the NËXT extensively to ensure that it meets our high standards of protection, but unfortunately, every drop or fall is subject to myriad different variables, some of which are beyond our control, and we cannot guarantee that absolutely all exposure to danger is eliminated through the use of our cases.
Although our warranty does not extend to the Apple device itself, we would still very much like to send you a brand-new LifeProof in the event that your current case was also somehow compromised during the incident. Please feel welcome to call our friendly representatives at 1-888-533-0735, and they'll gladly set this up for you right away!
Best,
OtterBox Customer Service Team
Terrible protection.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My iPhone feel off the coffee table and onto an engineered hardwood floor and the back completely shattered. The case is fine the phone not so much. Buy another brand.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .We're sorry to hear that, Ryan.
While our cases are tough, we're not able to predict every variable. Though we can't replace the phone, if you call us at 1-888-533-0735, we'd be more than happy to get you a replacement case.
Best,
LifeProof Customer Service Team