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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 380 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers value the exceptional protection and high-quality feel of the NËXT Series Carrying Case. Many appreciate its ease of use and sleek design, while some find the size and price to be drawbacks. A recurring concern involves compatibility with the mute button and wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 380 reviews
  • Rated 4 out of 5 stars

    Life Proof is a necessity for my phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Life Proof case is very sturdy and secure. It also helps that it has a life time warranty. The price was better than in the phone stores. I just wish it came in more colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case....mag safe users beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very stylish and not to bulky to be a lifeproof case....most lifeproof cases are just to bulky. The case is compatible with most Qi chargers, and will also work with mag safe but will not have strong magnetic connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the clear case! It’s thin. I always like to stick my phone in my back pocket or slide it in a small purse so it’s not too bulky. I’ve also dropped my phone several times and it’s been fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Life Proof

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case however it does have one flaw the switch for the silent button for the case will breakdown overtime and stop working as intended!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as durable as advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had multiple different phone cases, so I know the quality of a good durable case; this has not been one of them. The price doesn’t matter to me when a case does it’s job, so this is disappointing that the case isn’t strong and is so expensive. I dropped the phone once and I have to continually snap it back together. I’ve had phones that I dropped hundreds of times and never had to worry about it coming apart. Not happy with this purchase, and it’s not very appealing.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi there!

      We're sorry to hear that your NËXT case has left you a bit disappointed! It's odd to hear that your case has been opening up when you drop it, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-888-533-0735, and we can get your claim started.

      Best,
      LifeProof Customer Service Team Lifeproof

  • Rated 4 out of 5 stars

    Great Fit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tight fit although the side buttons are a little bit hard to push in. Other that that I’m satisfied with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great case the only downfall is you have to buy the screen protector seperate and the case does not cover the camera are so you would have to buy a screen protector for that separately also if you wanted one

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Not as good.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality not the same as the one they had for the X. The phone is way too big with the case on. Already returned.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey, Tony!

      We're sorry to hear about your disappointment with your NËXT case! We appreciate your feedback about the size of your LifeProof, and we'll be sure to pass your thoughts up the ladder to our design team. We're bummed to hear that you ended up returning your case, and we hope you choose to give us another chance in the future.

      Best,
      LifeProof Customer Service Team Lifeproof

  • Rated 5 out of 5 stars

    Life proof iphone casr

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to protect my iphone at the beach all ports are sealed so sand and water does not get in to damage my phone. Worked well on vacation this year. It’s sturdy too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a solid case! I used it in the pool yesterday and no issues! I previously went without a case and my phone had water issues and had to be replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Great case little to pricey though

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case but definitely recommend getting a screen protector with it

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi there!

      We're glad to hear that you're loving your NËXT case! If there's anything aside from the absence of a screen protector keeping this from being a 5-star experience, please don't hesitate to reach out to our helpful Customer Service Team at 1-888-533-0735 and share your thoughts.

      Best,
      LifeProof Customer Service Team Lifeproof

  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Durable but bulky.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels durable but made my phone significantly bigger than usual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over all nice case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice case the only problem I have with it is it is slick it is easily able to slip out of you hands other than that the case is very nice

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Ok case if you want to spend money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case but a little bit on the expensive side comes in 2 colors

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi there!

      We're glad to hear that you're liking your NËXT case! Keep in mind, that price is reflective of not only the hundreds of hours of design testing to ensure your case will protect your phone against the abuses of daily life, but also our amazing warranty that covers your LifeProof. If you do run into any issues with your case, feel free to call us at 1-888-533-0735, and we can get you taken care of.

      Best,
      LifeProof Customer Service Team Lifeproof

  • Rated 4 out of 5 stars

    Good Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case however the volumes after putting it on are super hard to press specially for my wife.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive , my not protect the phone enough . 1/2 of the price will be faire

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi there!

      We're glad to hear that your phone is being protected by that NËXT case! Keep in mind, that price is reflective of not only the extensive testing our engineers put our case designs through, but also our amazing warranty that backs your case. If you ever run into any issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.lifeproof.com/en-us/contact-us

      Best,
      LifeProof Customer Service Team Lifeproof

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Wanted a case to show off the color of my iPhone 12 Pro Max. Offers edge protection and raised sides to protect the face. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given it 10 stars. Don’t know how many times I’ve dropped my phone, luckily without damage. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always used a Mophie on previous phones. I keep that on the car when traveling, but I never use it. This is on 100% of the t

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protects your phone but scratches easily from the back.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi there!

      We're sorry to hear about the scratches on your NËXT case! We appreciate your feedback, and we'll be sure to get your thoughts passed up the ladder to our design team. In the meantime, we do have a great warranty, so feel free to call us at 1-888-533-0735, and we can get you helped out.

      Best,
      LifeProof Customer Service Team Lifeproof