Customer Ratings & Reviews
- Model:
- 77-65426
- |
- SKU:
- 6422434
Customer reviews
Rating 4.5 out of 5 stars with 357 reviews
(357 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the NËXT Series case's protective qualities and its slim design that doesn't add unnecessary bulk. Many appreciate the case's high quality, ease of use, and how well it fits the iPhone 12 and 12 Pro. While some find the price point to be a drawback, the positive feedback on protection and design is prominent.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Case quality
Rated 3 out of 5 stars
Wish the buttons worked better.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits well and the clear case shows off the color of the phone itself (instead of just hiding it under the case). Side buttons are stiff and don't always engage so taking "screenshots" and adjusting the volume can be a little tricky and frustrating.
I would recommend this to a friend Rated 5 out of 5 stars
Reliable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s no better phone case I’d choose for a fragile phone. Honestly I still have mine 100% intact as of August. It really pays for itself when you can drop your phone and not feel your heart sink into your stomach.
I would recommend this to a friendRated 5 out of 5 stars
The Best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the case so much that I just bought it again for my iPhone 12 after 3 years with the exact same one on my iPhone X. Life proof has the best warranty (free replacement of the case anytime) and amazing customer service so the high price point is definitely worth it.
I would recommend this to a friendRated 5 out of 5 stars
Life Proof phone case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the life proof phone cases. Anytime I get a new phone I grab one of these, of course Best Buy always has them available. I know I’ve put these cases to the test, I’m horrible with my phone, and the phone always looks fresh out the box.
I would recommend this to a friendRated 4 out of 5 stars
Not worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced and not enough support. If you want something sturdy don’t get this. Dropped it a couple of time and it’s popped open a little every time. If you’re looking for average protection at a high price this is it, if not move on.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great product one issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case works with MagSafe charger and is very sleek. Only issue is the switch for silent is poorly made and should be more of a resilient material compared to the very soft plastic it is made out of currently!
I would recommend this to a friendRated 5 out of 5 stars
Awesomeness
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best shield in the world, if I can’t have one for my life I would couldn’t be happier with this purchase specially if you have some kids that came out of the movie monster inc better get one! All I have to say
I would recommend this to a friendRated 3 out of 5 stars
Like it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought the 12 pro and I needed a durable case so why not buy life-proof. Right? I will say the case is thin but protective. I love I can actually touch my physical screen. However I don’t like I am not able to turn my phone on silent by using the side button. The piece that is covering the “switch” button doesn’t work. I try to get the sales representative to help me but she couldn’t get it to work. Only way I can use the button is taking the case off.
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi, Stephanie!
We're sorry to hear that you're having trouble with the mute rocker on your NËXT case! That's certainly unusual. The good news is, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.lifeproof.com/en-us/contact-us
Best,
LifeProof Customer Service Team
Rated 4 out of 5 stars
Study
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is very sturdy and I love it, but I have to return because when I talk other lines couldn’t hear me clearly. The buttons are very hard when doing screen shot.
This review is from LifeProof - NËXT Series for Apple® iPhone® 12 and iPhone 12 Pro - Napa
No, I would not recommend this to a friendRated 5 out of 5 stars
Experience at Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought 2, I phone 12’s and are very happy with them. Albert in the Gulf Coast store waited on us and explained everything about the phones to us, he didn’t rush us and was a terrific salesperson.
I would recommend this to a friendRated 5 out of 5 stars
Worth the price for peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This brand has saved my phone countless times. I’ve dropped it on tile floors and the phone didn’t get damages at all. Additionally, the company replaces the case for free if there is any damage.
I would recommend this to a friendRated 5 out of 5 stars
Great protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case, I got it on clearance and it was well worth the money even before being on sale. Buttons are a little tough to push at first but great once broken in!
This review is from LifeProof - NËXT Series for Apple® iPhone® 12 and iPhone 12 Pro - Napa
I would recommend this to a friendRated 2 out of 5 stars
Protects…mostly
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protects the phone from drops but the phone gets very dirty in the case. I wouldn’t trust it to be waterproof.
This review is from LifeProof - NËXT Series for Apple® iPhone® 12 and iPhone 12 Pro - Napa
No, I would not recommend this to a friendRated 5 out of 5 stars
12 Life Proof Case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No scratches on the case after almost 1 month! Dropped my phone from 4 Feet, on a tiled floor, case remained on and no damage to my phone!
I would recommend this to a friendRated 5 out of 5 stars
Great CASE!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent case.....make the iphone seem much more durable....some were saying the volume buttons dont respond very well but its not the case.......great product.
I would recommend this to a friend- Pros mentioned:Protection
Rated 3 out of 5 stars
I phone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protection is good , so far. I have to remove the case to complete some functions on the actual phone...like mute
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there!
We're sorry to hear that you're having troubles with the mute switch on your phone while it's in a NËXT case! We greatly appreciate your feedback about your LifeProof, and we'll be sure to let our design team know about your experience. In the meantime, we suggest reinstalling your case to see if that helps get it properly aligned. If that doesn't help, give us a call at 1-888-533-0735, and we can get you taken care of with a replacement case.
Best,
LifeProof Customer Service Team
Rated 5 out of 5 stars
Case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case works and performs as expected only thing that they may change is the plug for the charging port hard to pull out and Hard to plug charging cord in
This review is from LifeProof - NËXT Series for Apple® iPhone® 12 and iPhone 12 Pro - Napa
I would recommend this to a friendRated 4 out of 5 stars
Bulky
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay. Bulkier than i expected. Rather have the waterproof case for the bulkiness it has. Hard to take off too, didn’t come with instructions
This review is from LifeProof - NËXT Series for Apple® iPhone® 12 and iPhone 12 Pro - Napa
No, I would not recommend this to a friendRated 5 out of 5 stars
Wow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and is exactly what I was wanting Wanted it for Christmas but didn’t get so I bought it myself. Shopped around and I came back and bought it here
I would recommend this to a friendRated 5 out of 5 stars
LifeProof phone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how the case is clear so I can see my red phone I purchased. i like that the case is thinner than the otter box that I had for my precious phone.
I would recommend this to a friend






