Customer Ratings & Reviews
- Model:
- 77-65428
- SKU:
- 6422435
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the NËXT Series case's protective qualities and its slim design that doesn't add unnecessary bulk. Many appreciate the case's high quality, ease of use, and how well it fits the iPhone 12 and 12 Pro. While some find the price point to be a drawback, the positive feedback on protection and design is prominent.
This summary was generated by AI based on customer reviews.
Protects but is way to bulky for daily use
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As far as protecting your phone this product will but it adds so much bulk it makes your standard iphone 12 pro look like a iphone 12 pro max in size. Its way to much bulk for this product otterbox and some others have "lifeproof" cases that arent nearly as bulky as this. This would be great i guess if your doing some extreme sport and dont mind the bulk and dont use it as a daily case because as a daily case its way to big and not practical. i returned it becasue i couldent justfity keeping a 70$ plastic case i would only use 1-2x a year realistically
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi, Tony!
We're sorry to hear about your disappointment with your NËXT case! We appreciate your feedback about the size, and we'll be sure to let our design team know about your thoughts. If you're looking for a case that's a bit sleeker, we'd suggest checking out our SLAM or SEE cases. If you have any questions about those, feel free to call us at 1-888-533-0735, and we can help out!
Best,
OtterBox Customer Service Team
Good case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good protective case. I did not like the mute button function. Also I did not like how the black rubber going around the case did not show the color of my phone.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey Gino,
We're glad to hear the LifeProof is keeping your iPhone safe! We'd be more than happy to share your feedback regarding the mute button switch and the color of the bumper around your device. For further questions or comments, please give us a ring at 1-888-533-0735.
Cheers,
LifeProof Customer Service Team
- Pros mentioned:Protection
Wears out fast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just keeps wearing out. Over and over again. Protects phone very well until it breaks.
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Jeni,
We're so sorry about this. Our cases our tough, but they aren't 100% infallible. The good news is we have an awesome warranty. Please feel free to click on over to our Support/Warranty page on our LifeProof website and we'll dive in with the assist!
Best,
lpcst
Lifeproof Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good but side buttons are very hard to push. My husband has had it for a month and still is very hard to use them. They need to improve this.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there!
We're sorry to hear that you're having troubles with the buttons on your NËXT case! We appreciate your feedback, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so don't hesitate to reach out to our Customer Service Team here: https://www.lifeproof.com/en-us/contact-us
Best,
LifeProof Customer Service Team
Not impressed at all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is very basic clear. It changed the tone of the read with the plastic that was used. Had no protection for Camera. Was not a fan of it at all.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there,
We're so sorry you're not loving this NËXT case. If you're looking for a more all enclosed case, please feel free to check out our FRĒ case on our LifeProof website!
Best,
lpcst
Lifeproof Next IPhone 12 Pro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is protective but the volume buttons are difficult to push. Many previous Lifeproof cases and this is the only one with an issue.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there!
We're sorry to hear about your frustration with the buttons on your NËXT case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.lifeproof.com/en-us/contact-us
Best,
LifeProof Customer Service Team
Clear Iphone case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cover makes it difficult to use the side volume keys. Would not buy the clear again.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey there,
We're sorry to hear you're having some problems using the volume keys on the case. Oftentimes, those buttons will soften up just a bit with a little time and use. Is there a reason you aren't a fan of the clear case? We'd like to grab more details regarding this at 1-888-533-0735.
Cheers,
LifeProof Customer Service Team
Life proof case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job but the buttons are very hard to push.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there!
We're sorry to hear that you're having troubles with the buttons on your NËXT case! We appreciate your feedback, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so don't hesitate to reach out to our Customer Service Team at 1-888-533-0735, and we can get your case replaced.
Best,
LifeProof Customer Service Team
Not bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent enough for the price. Kinda bulky on the sides
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there!
We're sorry to hear about your disappointment with your NËXT case! We appreciate your feedback about the size of the sides of your case, and we'll be sure to let our design team know about your experience. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we'd be more than happy to get you taken care of.
Best,
LifeProof Customer Service Team
Would expect more for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with the mag safe charger and is slippery to hold.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi, Jill!
We're sorry to hear about your disappointment with your NËXT case! Keep in mind, while that case can charge on the MagSafe charger, it isn't designed for optimal performance with all MagSafe accessories. If you run into any other issues, please don't hesitate to reach out to our helpful Customer Service Team at 1-888-533-0735, and we can get you taken care of.
Best,
LifeProof Customer Service Team
Not my speed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes the phone too wide. I don’t like it. Returning.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there!
We're sorry to hear about your disappointment with your NËXT case! We appreciate your feedback about the size of your case, and we'll be sure to get your thoughts passed up the ladder to our design team. We're bummed to hear that you ended up returning your case, but we hope you choose to give us another shot in the future!
Best,
LifeProof Customer Service Team
Life proof case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is sturdy but the lock/volume buttons are hard to press.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there!
We're sorry to hear that you're having troubles with the buttons on your NËXT case! We appreciate your feedback, and we'll be sure to let our engineers know about your experience. In the meantime, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.lifeproof.com/en-us/contact-us
Best,
LifeProof Customer Service Team
Pass
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like how it fit on my phone. It kept popping off and it didn’t seem dutiable like the old life proof cases
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey, Chis!
We're sorry to hear that your NËXT case was popping off of your phone! That's certainly unusual. The good news is, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful Customer Service Team here: https://www.lifeproof.com/en-us/contact-us
Best,
LifeProof Customer Service Team
Not what I expected
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not what I expected from LifeProof. Usually their cases are awesome,this was not the case. Buttons don’t work. Hard to shut the protective case.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey, Shannon!
We're sorry to hear about your troubles with your NËXT case! We appreciate your feedback about the buttons, and we'll be sure to let our engineers know about your experience. In the meantime, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful Customer Service Team at 1-888-533-0735, and we can get you helped out.
Best,
LifeProof Customer Service Team
- Pros mentioned:Protection
Good protection. Not a good look
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rubber falls apart, case gets all scratched up look dingy and very bulky. It does protect phone
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .We're sorry to hear that your current LifeProof NËXT has hit some structural snags, but not to worry — we are on the case! Just drop us a line at 1-888-533-0735 or through the link below and we'll be glad to help with a brand-new warranty replacement!
https://www.lifeproof.com/en-us/warranty-begin
Best,
LifeProof Customer Service Team
Yellowed quickly
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked it at first. Heck, I would even say I loved it. Within a few months it was completely falling apart and yellowed.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there!
We're sorry to hear about the troubles with your NËXT case! We appreciate your feedback about the damage and discoloration with your case, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Give us a call at 1-888-533-0735, and we can get your claim started.
Best,
LifeProof Customer Service Team
Life proof junk
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not the one to leave a bad review on a product but this item bit the dust on that. A week and a half after purchase and the whole backside of the case is scratched to h***. You would think for a 70 dollar case it would be scratch resistant nope not this one. scratches so easily your nail would damage it. It’s really sad because I bought a 7 dollar shockproof case that is 4x the quality of this case. Don’t waste your money on pis* poor quality.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there!
We're sorry to hear about the scratches on your NËXT case! We appreciate your feedback, and we'll be sure to get your thoughts passed up the ladder to our design team. In the meantime, we do have a great warranty, so feel free to call us at 1-888-533-0735, and we can get you helped out.
Best,
LifeProof Customer Service Team
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to push the volume up button along with the home button in order to screenshot something.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there!
We're sorry to hear about your frustration with your NËXT case! It's definitely strange to hear that you're having trouble with the buttons on your case, and we'll be sure to let our engineers know about your experience. In the meantime, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful Customer Service Team here: https://www.lifeproof.com/en-us/contact-us
Best,
LifeProof Customer Service Team
Wouldn’t recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case made the controls (buttons on left and right & sound on/off) clunky to the point of frustration. I returned product the following day.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there!
We're sorry to hear about your frustration with your NËXT case! It's certainly odd to hear that you're having trouble with the buttons on your case, and we'll be sure to let our engineers know about your experience. We're bummed to hear that you ended up returning your case, but we hope you choose to give LifeProof another shot in the future.
Best,
LifeProof Customer Service Team
- Cons mentioned:Bulk
Not manageable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bulky and very hard to use on the side buttons. You need both hands...
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey Larisa,
Sorry to hear about the struggles with your LifeProof! You definitely shouldn't need Hulk strength to get the buttons to cooperate with you. Have you tried reseating the phone in the case to make sure everything is lined up correctly?
If you've already attempted that to no avail, send a message to our support team at bit.ly/LPContactUs. We'll work on getting you a new case that won't cause such grief!
Best,
LifeProof Customer Service Team