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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 145 reviews

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90%
would recommend
to a friend

Customers are saying

Customers value the SLAM Case's protective qualities, frequently praising its ability to safeguard their iPhones from drops and impacts. Many appreciate the case's slim design and high-quality construction, while also noting its ease of installation and comfortable fit. Although some users mentioned minor concerns about bulk and potential debris accumulation near the camera opening, the positive feedback regarding protection and design is overwhelmingly prevalent. The case's lightweight nature and attractive color options are also frequently cited as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-145 of 145 reviews
  • Rated 2 out of 5 stars

    Not my favorite

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case although LifeProof, did not provide the protection we expected.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big fan of lifeproof, but this case had a crack in it before i had it for 6 months. When you pay this much money for a product it should be a little more durable.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Merriltom,

      We're terribly sorry to see that this SLAM series cracked under the pressure of keeping your iPhone safe from intense tumbles! Not to worry - our superhero representatives are donning their capes, ready to save the day. Just give them a call at 1-888-533-0735, and they'll dive in for the rescue with a brand-new warranty replacement. You'll be back to fearless device protection before you know it!

      Best,
      LifeProof Customer Service Team lifeproof

  • Rated 1 out of 5 stars

    Crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, it was the hardest phone case I’ve ever had to put on a phone. Second of all, it sucks and it’s not “slam proof” I dropped my phone off of my night stand and the case got a big crack beside the camera.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Dear Samantha,

      Although we're bummed to hear that this SLΛM series retained a catastrophic crack, we're glad that it fulfilled its duties and kept your iPhone safe! Our cases are not necessarily designed to be indestructible so much as they are intended to absorb the brunt of any impacts that might otherwise jeopardize your device. Our awesome representatives will be more than happy to get your protection back to peak levels with a warranty claim, so please feel welcome to give them a call at 1-888-533-0735. They'll send out a sleek new case, along with a few installation tips and tricks!

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Rated 1 out of 5 stars

    Don’t bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case looks good but I don’t like how I have to press extremely hard to use the volume for either higher or lower ... if you want a case I suggest you get otter box.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey there Francescog,

      Sorry to hear that the buttons on the SLΛM series are having trouble being complacent! Occasionally, stiff side buttons can happen with a brand new case, but after some time and love, they should start to relax. If the rigidity persists or starts to feel too frustrating, please feel welcome to call our handy representatives at 1-888-533-0735, and they'll find a quick fix!

      Cheers,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Protection
    Cons mentioned:
    Camera opening

    Rated 4 out of 5 stars

    Great product with some defects

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection this case offers but there is a lot of debris that gets into the audio and charging ports. The back of my case doesn’t sit flush either with my camera so there’s also some debris there. My biggest irritation with this case is that when I try to use my AUX chord in my car, the phone case gets snagged and gets stuck in the audio jack port. Besides that it’s a great case to have.

    I would recommend this to a friend
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