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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 285 reviews

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  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers praise the SLAM Case's excellent protection and perfect fit for Apple iPhone 8 Plus and 7 Plus. Many appreciate its lightweight design and attractive colors. While some found the case slightly challenging to install, the overall feedback highlights its positive features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 285 reviews
  • Rated 3 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case! It just gets really dingy on the sides where the color is really fast

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    nice simple case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not had long enough to test durability but is a nice simple clean looking case.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi piste,

      It's great to hear that this SLAM series is keeping it clean! We're positive that the unit should successfully safeguard your iPhone for a long time to come. If you run into any future questions or remarks going forward, please feel free to contact our reliable representatives at 1-888-533-0735. They're always excited to help out!

      Best,
      LifeProof Customer Service Team Lifeproof

  • Rated 3 out of 5 stars

    Case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and definitely would recommend to anyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is ok. Wish it had more protection. I wouldn't purchase another one .

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi BBT1985,

      Our apologies that this SLAM series isn't exactly what you're looking for to accompany your iPhone! The SLAM does offer stellar drop protection, but if you're looking for 360° security, we would recommend checking out the FRĒ series. The FRĒ safeguards your device against drops, dirt, snow, and water. Please feel free to take a peek by following the link below, and if you have any further questions, just give our awesome representatives a call at 1-888-533-0735!

      https://www.bestbuy.com/site/lifeproof-fre-protective-water-resistant-case-for-apple-iphone-7-plus-and-8-plus-banzai/6111232.p?skuId=6111232

      Best,
      LifeProof Customer Service Team lifeproof

  • Rated 3 out of 5 stars

    Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is nice but it get scratched easily and hard to take off the phone

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi M1k3,

      We apologize that this SLΛM series is struggling with severe spring allergies and just can't stop scratching! Not to worry - our LifeProof doctors are here and ready to help. To start, they would prescribe a strong dose of warranty, which should get your iPhone back on the road in no time! Just give them a ring at 1-888-533-0735, and they'll start this procedure right away.

      As for the case removal, the unit is specifically designed to envelop the device snugly so that, in the event of an intense drop, the SLΛM does not end up popping off and leaving the phone unprotected. If you have any additional questions on this, please let us know!

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Rated 2 out of 5 stars

    Not what expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is not what we expected. The fit for the iphone 8 plus was not perfect & we weren’t thrilled w the look. It may have said no screen protector & we missed it but just in case, someone else missed that as well. There is no screen protector of any sort. We will be taking it back.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey there alshockley,

      Our apologies for any confusion surrounding the lack of a built-in screen shield on the SLAM series! We completely understand your decision to head down a different path based on personal preferences, but if you're looking for a case that provides integrated screen protection, we would recommend our FRĒ series. Please feel free to check it out via the link below, and give our awesome representatives a call at 1-888-533-0735 with any further questions!

      https://www.bestbuy.com/site/lifeproof-fre-protective-water-resistant-case-for-apple-iphone-7-plus-and-8-plus-wipeout/6111230.p?skuId=6111230

      Cheers,
      LifeProof Customer Service Team Lifeproof

  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone cracked when it was dropped using this case.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Dear Suzie,

      We're so sorry to hear that your iPhone sustained such damage while under the protection of the LifeProof SLΛM. We strive to offer the best protection possible for mobile devices, but unfortunately, every drop involves unique dynamics, and we are unable to guarantee that absolutely every outcome will be favorable. While our warranty does not extend to Apple devices, we would very much like to offer you a new LifeProof in the event that your current one was also jeopardized during the incident. Please feel welcome to call our friendly representatives at 1-888-533-0735, and they'll be glad to further assist you with this!

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Rated 2 out of 5 stars

    No what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I think the case itself would be be tough and hold up to major drops and protect the phone, the clear plastic seems to show small surface scratches easily. The case is slim and sleek, but I wanted something that would wear a little better.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Mk2018,

      Uh oh - sounds like this SLΛM series was so intent on protecting your iPhone from drops and dings, it forgot to look after itself! We so apologize that the case exterior is looking a little scratched up, and while this won't necessarily affect the protective abilities of the unit, we definitely still want that unit looking polished for as long as possible. Please feel welcome to call our stylish representatives at 1-888-533-0735, and they'll be happy to outfit you in a sleek new warranty replacement!

      Cheers,
      LifeProof Customer Service Team lifeproof

  • Rated 2 out of 5 stars

    Broke very easily!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not life proof. Corners chipped and back cracked very easily. I love how thick it is, but it still lasted only a Few months before wear and tear.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Dear Jessica,

      Although we're bummed to see that this SLAM series cracked while on the front lines of protection, we're glad that the case performed its duties and kept your iPhone safe! Our cases are not exactly engineered to be indestructible as much as they are designed to absorb any impacts that would otherwise damage your device, so as long as the phone is looking good, this is still a win in our books! Our awesome representatives will be thrilled to set you up with a warranty replacement and restore your premium levels of protection, so feel free to call them up at 1-888-533-0735. You'll be enjoying seamless security again in no time!

      Best,
      LifeProof Customer Service Team Lifeproof

  • Rated 2 out of 5 stars

    Not my favorite case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case looks good but is to slippery, did not feel it would provide the best protection for my phone.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi MARK,

      We're sorry to hear that this SLΛM series isn't winning the gold medal in your books! This case is designed in order to provide sleek, pocket-friendly protection, but if you're looking for something with a more rugged design, we would recommend the FRĒ series. The FRĒ offers 360° coverage, and might be more up your alley! Feel free to check it out via the link below, and give our friendly representatives a ring at 1-888-533-0735 with any questions!

      https://www.bestbuy.com/site/lifeproof-fre-protective-water-resistant-case-for-apple-iphone-7-plus-and-8-plus-wipeout/6111230.p?skuId=6111230

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Rated 2 out of 5 stars

    Not life proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped the phone once and it got this nasty scratch on the clear back of the case.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey Dennis,

      While we're bummed to hear that this SLΛM series retained a severe scratch during a fall, we're glad that it kept your iPhone safe, regardless of the consequences!

      Our awesome representatives will be more than happy to hook you up with a warranty replacement, so please feel free to drop them a line at 1-888-533-0735. They'll get a claim rolling so that you can get back to stellar device security as soon as possible!

      Cheers,
      LifeProof Customer Service Team lifeproof

  • Rated 1 out of 5 stars

    My teen son cracked his phone screen after 1 week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with this case. My son has broke his phone screen twice so after reading the description and watching the video I thought this would be perfect. Unfortunately after just 1 week he cracked his screen again

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey Penmeister,

      We're truly sorry to hear that your son's iPhone ran into some fatal damage while under the vigilant protection of this SLAM series! Our cases go through extensive and thorough testing to ensure maximum device protection, but unfortunately, every drop or fall is subject to a number of different circumstances, some of which we are unable to plan for, and we can't guarantee that absolutely all exposure to risk is eliminated through the use of our cases. While our warranty doesn't extend to the Apple product itself, we would still love to set you up with a brand-new LifeProof so that your son can get off to a fresh start once that phone is replaced. If this sounds like an option that you might be interested in, please feel welcome to call our friendly representatives at 1-888-533-0735. They'll be glad to further assist you with this!

      Sincerely,
      LifeProof Customer Service Team Lifeproof

  • Rated 1 out of 5 stars

    didn’t like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the colors but it was very hard to put on, felt like I was bending my phone. It was just as hard to take off, the tool provided was no help at all.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Hopefloats35,

      We apologize that the installation process for this SLΛM series proved to a be a little trickier than expected! To apply the case, we recommend separating the two distinct pieces and placing them around the iPhone. For further assistance, please feel free to check out our installation video via the link below, and give our helpful representatives a call at 1-888-533-0735 with any further questions!

      https://www.youtube.com/watch?v=UUC5WXK-GOc

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Rated 1 out of 5 stars

    Cracking after a few weeks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my new phone and it started cracking after just a few weeks. The crack is on the corner of the camera opening on the back cover.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey Pyrolisys,

      Yikes! We're so sorry to hear that this SLΛM series started to crack under the pressure of protecting your iPhone! This is definitely strange, since we intentionally engineer our cases to provide tough protection. Not to worry - our awesome representatives are ready and waiting to hook you up with a brand-new replacement. Just give them a ring at 1-888-533-0735, and they'll process a warranty claim with ease and haste!

      Cheers,
      LifeProof Customer Service Team lifeproof

  • Rated 1 out of 5 stars

    Need a full phone cover & this one doesn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The description says it completely surrounds the phone but doesn’t, unless it wasn’t included, because the package wasn’t sealed.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey Javert,

      We truly apologize about any miscommunication surrounding the design of the SLAM series! While the SLAM surrounds your phone exterior with premium protection, the case does not include any sort of integrated screen shield. If you're looking for 360° coverage, we would recommend checking out our FRĒ series. Take a peek via the link below, and give our friendly representatives a ring at 1-888-533-0735 if you have any questions!

      https://www.bestbuy.com/site/lifeproof-fre-protective-water-resistant-case-for-apple-iphone-7-plus-and-8-plus-wipeout/6111230.p?skuId=6111230

      Sincerely,
      LifeProof Customer Service Team Lifeproof

  • Rated 1 out of 5 stars

    Poor case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has this case and after one drop from a not very high point, and it cracked the screen on his iPhone 8 Plus

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Itsme,

      We're truly sorry to learn that your son's iPhone retained a catastrophic crack while under the vigilant protection of this SLΛM series. Our cases undergo an extensive amount of testing to ensure that they provide the best device protection possible, but unfortunately, every drop or fall is subject to myriad variables, some of which are beyond our control, and our cases are not 100% infallible in absolutely all scenarios.

      While our warranty is not transferable to the device screen itself, we would still love to send your son a brand-new LifeProof to ease the sting, even if just a little. Please feel welcome to call our friendly representatives at 1-888-533-0735, and they'll set this up for him right away.

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When this case came in the mail, when I opened it there was a crack in the top corner on the back.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Dear Kinley,

      Yikes! We're sorry to hear that this SLAM case received a catastrophic crack during the shipping process! Let's get your protection back to peak levels with a warranty claim - just give our friendly representatives a call at 1-888-533-0735, and they'll send over a sleek new replacement in no time at all!

      Cheers,
      LifeProof Customer Service Team Lifeproof

  • Rated 1 out of 5 stars

    Not labeled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a life proof case for my son for Christmas. It was open and half the case is missing.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Dear Autumn,

      We're truly sorry that the SLAM case you ordered did not arrive as expected! Not to worry - as one of our most valued retailers, we're confident that Best Buy should be able to straighten this out in no time at all, and we would recommend contacting them to proceed with the appropriate return or exchange process. If you have any additional LifeProof-related questions, please don't hesitate to reach out to us at 1-888-533-0735, and our friendly representatives will be happy to chat!

      Sincerely,
      LifeProof Customer Service Team Lifeproof

  • Rated 1 out of 5 stars

    Buttons hard to push

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the cosmetic look of this item; however, the buttons are VERY hard to push down.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Dear Mina,

      While it's great to hear that you're loving the style of the SLΛM series, we apologize that the side buttons are acting a little stubborn. Not to worry - even though the buttons on newer cases can feel this way at first, after some consistent time and use, they should start feeling a lot more comfortable. If the rigidity seems to persist, please feel welcome to call our LifeProof Lifeguards at 1-888-533-0735, and they'll dive in for the rescue with a warranty claim!

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Rated 1 out of 5 stars

    Not durable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone ain’t that protective mine cracked I would not purchase again

    No, I would not recommend this to a friend