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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 382 reviews

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96%
would recommend
to a friend

Customers are saying

Customers consistently note the SLΛM Case's excellent protection and high-quality design, with many praising its snug fit and ease of use. Positive feedback also highlights the appealing color options and good value for the price. While some mention the case adds a bit of weight, the overall consensus points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 382 reviews
  • Rated 4 out of 5 stars

    A little flimsy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the case is a little flimsy but seems to work well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the product and seems to be good quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s light weight and durable ..worth the price .Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a solid case. This case seems to be just that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for and good look. The back does scratch easily

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Visually Appealing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case looks great. Fts well. Durable. Wish rubber was on back edges to prevent slipping from hand and or non flat surfaces. Haven’t dropped yet. Wish front lip/bezel was thicker so that screen is a bit more recessed for added protection.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Jeff,

      We appreciate your candid feedback on the SLΛM Series for the iPhone XR. The case was designed to slip in and out of your pocket with ease while safeguarding your device for unexpected drops. Given your comments, we'd suggest checking out the NËXT Series. This LifeProof has a durable rubber edge that will help with effortless carrying and an inner lip that will defend your iPhone XR's screen. You can find this case right here on Best Buy: https://www.bestbuy.com/site/lifeproof-next-case-for-apple-iphone-xr-ultra/6287739.p?skuId=6287739

      Happy Holidays,
      LifeProof Customer Service Team Lifeproof

  • Rated 3 out of 5 stars

    Great protection but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outer edges are bright pink... For some reason it turns black. The first one turned black from being in a brand new jacket... Returned it, and the new one did the same thing days later....

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey there Jayday00,

      We're so bummed to hear that this particular SLAM series doesn't seem to be getting along with your favorite new jacket! Our lighter case designs are sometimes at a higher risk of picking up different elements depending on what they're exposed to every day. Going forward, we might recommend checking out styles that incorporate darker hues, but in the meantime, our awesome representatives would love to hook you up with a replacement that we trust should keep it fresh for the long haul. Feel free to give them a call at 1-888-533-0735, and they'll get a warranty claim rolling right away!

      Best,
      LifeProof Customer Service Team Lifeproof

  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like the case pretty good I want thing I don’t like is the fact that the clear plastic on the back tends to scratch more than I thought it would

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey Travis,

      Sorry to hear that the plastic on this SLAM is looking like it’s in rough shape! Our awesome representatives would love to smooth things over with a replacement case, so please feel welcome to give them a ring at 1-888-533-0735. They'll get a warranty claim rolling in practically no time at all!

      Best,
      LifeProof Customer Service Team Lifeproof

  • Rated 3 out of 5 stars

    Not what I expected.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an all “enclosed” case and the picture & description did not indicate it was only a back-sided case.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Gladbags,

      We're so sorry this SLAM case didn't meet all your needs. While it doesn't combat debris and water, this case was engineered to safeguard your device from intense drops. If you're looking for a more all-enclosed case, our FRĒ case would be perfect for you. Check it out here: https://www.bestbuy.com/site/lifeproof-fre-case-for-apple-iphone-xr-asphalt/6283620.p?skuId=6283620

      If you have any further questions or concerns, please feel free to give us a call at 1-888-533-0735, and we'd be happy to chat!

      Best,
      LifeProof Customer Service Team Lifeproof

  • Rated 3 out of 5 stars

    great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super durable and helps with drops! water gets into the back a bit bit doesn’t do much to effect the phone

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi bigred,

      We're glad to hear this SLAM case has protected your phone well!

      Just to be clear, this case was engineered to protect from intense drops, but not water. If you're looking for a waterproof case, the FRĒ case is the one for you. Should you run into any questions or concerns, give us a call at 1-888-533-0735 and we'd be happy to help!

      Cheers,
      LifeProof Customer Service Team Lifeproof

  • Rated 3 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case. Durable for drops. I wish it came with a cover for the screen. The edge chipped and had to exchange.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi, Rari!

      We're glad that you're liking your NËXT case for the most part. As for the screen protector, while there isn't one built into the NËXT, it is compatible with most tempered glass screen protectors. If you run into any other issues with your case, please don't hesitate to reach out to us at 1-888-533-0735, and we can get you helped out.

      Happy Holidays,
      LifeProof Customer Service Team Lifeproof

  • Rated 3 out of 5 stars

    Hard for me to hold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the case but it made it harder for me to hold onto the phone.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Dear Suez,

      Thanks for the feedback on our SLAM series! We totally understand that the sleek nature of the case can take some getting used to, and we'll gladly pass your thoughts along to our product design team for future deliberation. Meanwhile, if you have any additional questions or comments, please feel free to give our friendly representatives a call at 1-888-533-0735, and they'll be thrilled to help out!

      Cheers,
      LifeProof Customer Service Team Lifeproof

  • Rated 3 out of 5 stars

    Sleek look

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice look not as protective as other life proof cases

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case for the iPhone XR iS not a bad case

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey Dana,

      We're thrilled to hear that this SLAM series seems to be exceeding expectations so far! We trust that this case should continue protecting your iPhone XR at all costs, but if you do run into any questions, please feel welcome to call our LifeProof Lifeguards at 1-888-533-0735. They're always prepared to dive in for the assist!

      Cheers,
      LifeProof Customer Service Team Lifeproof

  • Rated 2 out of 5 stars

    Good but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case, but it broke after a while. Very sad!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda hard to get phone in case but it’s decent I would say

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Marisabella,

      Although it's great to hear that this SLAM series is meeting expectations, we apologize that the installation process ended up being trickier than you thought! As long as the two pieces of the case are separated, they should enclose around the device pretty securely. If your SLAM is still struggling to work seamlessly, please feel free to call our friendly representatives at 1-888-533-0735, and they'll be glad to further assist you with this!

      Kindly,
      LifeProof Customer Service Team Lifeproof

  • Rated 1 out of 5 stars

    No protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not protect phone. Does not cover enough of the phone for protection. ! small drop and my screen shattered. Only hit the corner and entire screen was spidered entirely. But a complete case like Lifeproof FRE

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Protection

    Rated 5 out of 5 stars

    Love the Look (and protection)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at this case for a couple of weeks, liking the look of the case, but not the price. And some of the reviews about getting dirty easily held me back. Finally I decided to go for it and am glad I did. Love the way my phone feels so protected, the colors make it easy to spot in my purse and the coral color of my phone stands out. It is easy to hold on to and am really just pleased with the protection it provides. I am confident that if I have problems in the near future with dirt/stains that Life Proof will stand behind their product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Back of phone cracked after a minor drop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The back of my iPhone screen cracked after a minor drop the second week I purchased this case.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Tpalmer,

      We're so sorry your iPhone took a seemingly mild fall and emerged damaged under the watch of this SLAM case. We take every measure to avoid such disheartening outcomes, but every drop is subject to a multitude of variables, many beyond our control. Unfortunately, we cannot guarantee all exposure to risk is eliminated with the use of our cases.

      While we cannot help with any repairs to your Apple device, we'd love to send you a brand-new case if it too was damaged in the fall. Please feel free to give us a call at 1-888-533-0735 and we'll set that up with grace and haste.

      Sincerely,
      LifeProof Customer Service Team Lifeproof

  • Rated 1 out of 5 stars

    I don't recomen this item

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it doesn’t protect the screen I drop my phone by accident and the screen got broten

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Djkrabit,

      We are sincerely sorry your phone was damaged under the watch of the SLAM case. We take every measure - from design and materials to manufacturing and post-production testing - to avoid such discouraging outcomes. Unfortunately, every drop is subject to multiple elements, many beyond our control, so we cannot guarantee all exposure to risk is eliminated with the use of our cases.

      Although we cannot extend our warranty to your iPhone, we would love to send you a brand-new case. Please feel welcome to give us a call at 1-888-553-0735 and we'll get on that right away.

      Sincerely,
      LifeProof Customer Service Team Lifeproof